We wanted to come back to Shurgard as we’ve been with them a good few times, everything is always professional, clean, easy to get to with the lift and access is very safe and secure. We got a larger... See more
Location
Switch location13 Hickman Avenue, E4 9JG London, GB
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See what reviewers are saying
We are shortly moving and needed some temporary storage for several months. We were very impressed with the clean, secure, facilities, including ease of parking at Highams Park. Cin was on reception.... See more
I need storage for my ever growing record collection. My incredibly patient partner dropped some not so subtle hints so I visited the Highams Park facility earlier today. I had many questions and Luk... See more
A good experience, though some things I prefer at rivals (e.g. Big Yellow). PROS * Great £1 First Month Intro offer. * App Access makes it simple * Good locations CONS * The facilitie... See more
Company details
About Shurgard Self Storage - Chingford Highams Park
Written by the company
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
13 Hickman Avenue, E4 9JG, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
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Siobhan has excellent customer service…
Siobhan has excellent customer service and is a credit to Shurgard.
Very knowledgeable and professional, a pleasure to do business with.
Building very secure modern and clean.
Thank you
Siobhan was very helpful
Siobhan was very helpful. It took time to make up my mind, but she was never stressed with which me decide.
I would she is bonus to the team.
The set up was a very easy process
The set up was a very easy process. Staff very helpful and friendly. Storage unit easily accessible.
Safe and smart Place.
I'm extremely pleased with the facilities and the service. Its a safe and smart place. Siobhan was very kind and helpful.
Quick and easy to book online
Quick and easy to book online. Staff at the premises are very professional and friendly. Storage units are very clean and the locks are reassuringly efficient.
Overall would recommend
Staff are very courteous and helpful. Building itself nice and clean. Units are big enough. Problems are that it is very expensive and the trollies have dodgy wheels in most cases.

Reply from Shurgard Self Storage - Chingford Highams Park
It was simple to book and easy to…
It was simple to book and easy to access. The staff were polite and helpful.
Good website, great staff really secure and tidy units
Tomasz at the site was really helpful and took us through everything quickly and clearly, the website is easy to use and it's nice to have all of the information up front and transparent with no sneaky hidden costs

Reply from Shurgard Self Storage - Chingford Highams Park
I had never embarked on putting my…
I had never embarked on putting my belongings into storage and was nervous doing so but Sam made the experience bearable and I know how simple it is use their facilities, I am looking forward to my next experience.
Great thanks
On my last visit the lifts were broken
On my last visit the lifts were broken, no on call person to sort it out: no alternative of storing my stuff, had to take everything back home!…..not happy!
This is the first time I have experienced this and I hope it doesn’t happen again!

Reply from Shurgard Self Storage - Chingford Highams Park
Very kind and helpful staff
I had excellent customer service from one of your staff member called Shavon. She was very helpful and friendly, took time to explain everything to me.
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