Mani and shams were so polite and efficient when finding me a storage unit over at Chiswick. I would highly recommend anyone in the area who needs storage to come and speak with these honest gentlemen... See more
Location
Switch location210 Power Road, W4 5PY Chiswick, GB
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See what reviewers are saying
Huge shoutout to Manni at Shurgard Chiswick! He’s been amazing from start to finish. Perfect example of what customer service should be like— super clear with instructions, always consistent, and j... See more
My first experience with self-storage. Everything has been good with Chiswick branch. Very helpful staff, easy reservation process and the App is simple to navigate. The facility is well-designed... See more
Really great first experience. Mani and Val were incredibly helpful and kind. They guided me through the app system and talked me through the process. Brilliant guys. Felt very confident and happy abo... See more
Company details
About Shurgard Self Storage - Chiswick
Written by the company
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company

- 340+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
210 Power Road, W4 5PY, Chiswick, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Excellent customer service very polite…
Excellent customer service very polite staff. The building is brand new clean and organised
Safe place
The staff were very helpful. Easy to access, opening times are good . The place is clean.
Excellent storage option
Friendly, efficient and professional customer service. Clear instructions on arrival. Storage facility easy to use.
All is well done.
The location manager at Chiswick
The location manager at Chiswick, made the experience very good. Everything possible was done and communicated to me clearly. When I arrived at the facility on Saturday evening, everything operated just as Sapna had advised me. It's staff like this that reassure your customers. Thank you Sapna.
Regards Angus
Thank you Kia and team #46
Thank you Kia and team
@ the Chiswick branch for the help setting up. Was very helpful, 5* service!

Reply from Shurgard Self Storage - Chiswick
GREAT EXPERIENCE AT SHURGARD CHISWICK
THE PEOPLE AT SHURGARD CHISWICK ARE AMAZING, NICE AND PROFESSIONAL.
Best customer service a
Good service easy to get things set up
Sham did an exceptional job in looking after us, made it easy quick and hassle free. We're thankful to the entire team for all the effort.
Brilliant customer service and a secure site
Brilliant customer service explained everything, set me up to access my storage, friendly and professional. The storage site is new, clean and feels very secure.
Only disadvantage was the mandatory requirement to pay for goods insurance upfront. If you can prove you have your own goods insurance, they will refund as credit but would have preferred a cash refund. The locks are bespoke so you are strongly incentivised to buy their lock, bringing your own is difficult because it likely wont fit.
Experience was fantastic and the ease…
Experience was fantastic and the ease to book a storage was very smooth. Kai was very helpful and warm and the whole process was quick. Excellent service all-round 👍🏿
great staff
Great support from the team
Great support from the team, particularly Shams and Sapna who we interfaced with.
- Great customer service
- Team was attentive and resolved issues at a timely manner
Thank you Shams for your help with my…
Thank you Shams for your help with my unit. Its great at chiswick shurgard
Sapna was very helpful
Sapna was very helpful - fantastic customer service. Many thanks
Easy booking process via their website…
Easy booking process via their website and easily accessed from Power Road next to Chiswick roundabout. Good value for money and the space is clean and all new. Shams one of the team at reception is very helpful.
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