Huge shoutout to Manni at Shurgard Chiswick! He’s been amazing from start to finish. Perfect example of what customer service should be like— super clear with instructions, always consistent, and j... See more
Location
Switch location210 Power Road, W4 5PY Chiswick, GB
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See what reviewers are saying
Really great first experience. Mani and Val were incredibly helpful and kind. They guided me through the app system and talked me through the process. Brilliant guys. Felt very confident and happy abo... See more
My first experience with self-storage. Everything has been good with Chiswick branch. Very helpful staff, easy reservation process and the App is simple to navigate. The facility is well-designed... See more
Thanks Mani for the help, very clear giving the information that need and very kind person thanks
Company details
About Shurgard Self Storage - Chiswick
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
210 Power Road, W4 5PY, Chiswick, United Kingdom
4.7
Excellent
61 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top tier staff
The guys who run this place are amazing and an asset to the company. They genuinely care about their customers and their work. If you ever have any issues you can speak directly with the manager and he is very responsive and will personally help. It's very good value for money, extremely clean and secure. Highly recommend.
August 27, 2024
Unprompted review
Chaps there were easy breezy to talk to…
Chaps there were easy breezy to talk to and helped me size up my unit, without fuss. Showed me how the locks operated and gave me simple instructions to follow, for when I leave the unit. Happy customer
July 15, 2024
Excellent customer service very polite…
Excellent customer service very polite staff. The building is brand new clean and organised
June 25, 2024
Safe place
The staff were very helpful. Easy to access, opening times are good . The place is clean.
July 1, 2024
Excellent storage option
Friendly, efficient and professional customer service. Clear instructions on arrival. Storage facility easy to use.
June 26, 2024
All is well done.
June 20, 2024
The location manager at Chiswick
The location manager at Chiswick, made the experience very good. Everything possible was done and communicated to me clearly. When I arrived at the facility on Saturday evening, everything operated just as Sapna had advised me. It's staff like this that reassure your customers. Thank you Sapna.
Regards Angus
June 18, 2024
Thank you Kia and team #46
Thank you Kia and team
@ the Chiswick branch for the help setting up. Was very helpful, 5* service!
May 31, 2024
Unprompted review
Reply from Shurgard Self Storage - Chiswick
Hi Diamondcut Property,
We are delighted to hear that Kia and the team at Shurgard Chiswick provided you with 5* service. Thank you for sharing your positive experience with us!
Your Shurgard Team
GREAT EXPERIENCE AT SHURGARD CHISWICK
THE PEOPLE AT SHURGARD CHISWICK ARE AMAZING, NICE AND PROFESSIONAL.
June 4, 2024
Best customer service a
May 30, 2024
Good service easy to get things set up
Sham did an exceptional job in looking after us, made it easy quick and hassle free. We're thankful to the entire team for all the effort.
May 20, 2024
Brilliant customer service and a secure site
Brilliant customer service explained everything, set me up to access my storage, friendly and professional. The storage site is new, clean and feels very secure.
Only disadvantage was the mandatory requirement to pay for goods insurance upfront. If you can prove you have your own goods insurance, they will refund as credit but would have preferred a cash refund. The locks are bespoke so you are strongly incentivised to buy their lock, bringing your own is difficult because it likely wont fit.
April 22, 2024
Experience was fantastic and the ease…
Experience was fantastic and the ease to book a storage was very smooth. Kai was very helpful and warm and the whole process was quick. Excellent service all-round 👍🏿
April 19, 2024
great staff
April 25, 2024
Great support from the team
Great support from the team, particularly Shams and Sapna who we interfaced with.
- Great customer service
- Team was attentive and resolved issues at a timely manner
April 1, 2024
Thank you Shams for your help with my…
Thank you Shams for your help with my unit. Its great at chiswick shurgard
March 9, 2024
Unprompted review
Sapna was very helpful
Sapna was very helpful - fantastic customer service. Many thanks
February 23, 2024
Unprompted review
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