Good space and easy access to the storage - Safe and secure, what I like is being able to use my app to lock doors within the building. Alex and other staff members were very helpful.
Location
Switch locationUnit 4, Hawthorne Road, BN23 6QA Eastbourne, GB
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See what reviewers are saying
I recently rented a unit at this facility and found the whole process very easy. The receptionist Andrea was very helpful and explained all that I needed to do. The building itself looks very modern a... See more
Friendly staff explained the layout etc, even provided a coffee. Site was clean and storage the size expected in a very convenient location which made moving things from the loading bay to the store... See more
Price of £1 for the 1st month - OK + £18 for insurance - very good. However the app does not work so you only have access when the office is open. Which is a problem.
Company details
About Shurgard Self Storage - Eastbourne - Hawthorne Road
Written by the company
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
Unit 4, Hawthorne Road, BN23 6QA, Eastbourne, United Kingdom
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Good space and easy access
Good space and easy access to the storage - Safe and secure, what I like is being able to use my app to lock doors within the building. Alex and other staff members were very helpful.
The Eastbourne team
The Eastbourne team - led by an experienced Store Manager - understand the importance of personal engagement and understanding, matching my needs to the storage unit required.
I have used other storage facilities, however the staff and storage at SHURGARD Eastbourne are by far the best, Well done !
Jay was super helpful and saved the day…
Jay was super helpful and saved the day when the shurgard call centre informed me the new site was open and even let me book an appointment when in fact it is still being built! He sorted the situation out and helped me find a suitable unit at the existing / old site.
The staff are absolutely fantastic at…
The staff are absolutely fantastic at the Eastbourne site.
Nothing is a problem, helpful, chatty, could not ask for more.
Thank you all.
5 Star Review 🤩🤩
I booked online and was able to rent a storage unit for the very next day. The whole process was quick and straightforward, and I was really pleased to get the first month for just £1 with no £20 registration fee. Great value and hassle-free!
Price of £1 for the 1st month
Price of £1 for the 1st month - OK + £18 for insurance - very good. However the app does not work so you only have access when the office is open. Which is a problem.
The staff were so helpful in every way…
The staff were so helpful in every way also I’m hard of hearing so I need to lip read and the staff always kept eye contact so I could understand what was being said
Very friendly
Very friendly, helpful staff who made the whole process easy and stress free.
Shurgard Eastbourne
Convenient location and good value for money
The staff are always friendly and helpful
I recently rented a unit at this…
I recently rented a unit at this facility and found the whole process very easy. The receptionist Andrea was very helpful and explained all that I needed to do. The building itself looks very modern and well equipped. I would recommend this company.
Friendly helpful staff
Friendly helpful staff. Really easy to book storage online. The app is really useful. Easy access despite being on the second floor. 60 square feet perfect for storing a loft full of bits and bobs along with space to spare for any extra boxes
excellent service
Having never used a storage space previously, the staff at Shurgard Eastbourne were extremely helpful and went out their way to make sure I got what I required. Very pleasant and professional
Great service from the initial enquiry…
Great service from the initial enquiry to actually booking use of the storage facility. Very smooth and easy thank you.
I was rather pleased with the service i…
I was rather pleased with the service i received from the staff at your offices in Eastbourne
Easy access and great prices
Easy access, friendly staff, and great prices. Excellent service helped us with our house move a great deal.
Website easy to use and staff friendly…
Website easy to use and staff friendly and helpful
Excellent
Very quick, simple and straightforward process. They were very helpful and lent me a temporary padlock. Would definitely recommend.
Friendly staff explained the layout…
Friendly staff explained the layout etc, even provided a coffee.
Site was clean and storage the size expected in a very convenient location which made moving things from the loading bay to the store very easy.
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