Shurgard Self Storage - Farnborough Reviews 

57
TrustScore 5 out of 5

4.8

112 Hawley Lane, GU14 8JE Farnborough, GB


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Rated 5 out of 5 stars

Sarita met us at the office and was extremely efficient and explained the entry and exit procedures very clearly. She accompanied us to the unit and was very helpful with all aspects of our questions... See more

Rated 5 out of 5 stars

A top rate all round service. We rented a storage unit at Shurgard Farnborough and from start to finish the experience was second to none. The staff there Val, and Sarita were always so helpful and f... See more

Rated 5 out of 5 stars

Not having rented a lock up before we found your colleague Chris at Hawley Lane Farnborough very helpful, he explained how your system worked and his import made us decide that him and your company wo... See more

Rated 5 out of 5 stars

I walked in today not knowing much about the storage and met Sarita - straight away incredibly helpful , very approachable and made the whole experience super easy and couldn’t ask for better service... See more


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - Farnborough

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • 112 Hawley Lane, GU14 8JE, Farnborough, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

57 reviews

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Replied to 94% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(57)

7,301 reviews in the last 12 months

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Rated 5 out of 5 stars

Supportive and friendly

The staff here are super friendly and go above and beyond to make sure you're happy with everything in the unit! If i could give more than 5 stars I definitely would

December 1, 2025
Rated 5 out of 5 stars

This store manager Chris

This store manager Chris, is just amazing.
Can’t fault him at all. This guy is just tremendous and a great asset to the company.
This young man will go far in this world.
Keep up the great work and thank you again from the crazy sisters 😀

October 6, 2025
Unprompted review
Rated 4 out of 5 stars

So far so good

So far so good. Staff is very friendly and helpful. The facility appears clean well organised.

September 4, 2025
Rated 2 out of 5 stars

Stressful

Whilst the use of smartphone technology is very good and simple to use, I find it extremely frustrating to constantly have my phone in my hand in order to access different parts of the building especially when I have my hands full of heavy items! The booking process was quite stressful as it all had to be done via an app from a car park close to the building as it wasn’t manned and you can’t access the actual car park without having already rented your unit!

August 2, 2025
Shurgard Self Storage - Farnborough logo

Reply from Shurgard Self Storage - Farnborough

Thank you for your feedback. We’re sorry to hear about your frustration regarding the recent changes to the introduction of the app. We understand that changes like these can be inconvenient. The app is intended to improve both security and convenience. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team

Rated 5 out of 5 stars

Great first impression

Everything that I booked, all online, was exactly what I got when I arrived on the day I said I would. Everything was clean and easy to load and unload.

The only thing I would say is that it wasn’t clear where your unit was when you get there but common sense gets you through. The lights took a few seconds to come on down the corridors but all was good.

July 9, 2025
Rated 5 out of 5 stars

Very easy to book storage online,and…

Very easy to book storage online,and just as easy to give notice of leaving.Sent an email re-leaving and within a few minutes a phonecall from Farnborough Shurgard confirming leaving.
Overall a good experience.

June 12, 2025
Rated 5 out of 5 stars

It’s been a more organised setup with…

It’s been a more organised setup with Shurgard formerly Lock and Store , the new coding and access remotely at the entrance gate and storage is pretty impressive. The Storage open hours have also changed increasing hours of accessibility week days and weekends. Staff always polite and courteous , even offered to help with loading items taken away from storage .

May 20, 2025
Unprompted review

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