Shurgard Self Storage - Gillingham Reviews 

Always great customer service from the team. Helpful & polite
The units & surrounding areas are always very clean & tidy
A great secure entry system giving a secure feeling for my items

Staff members were polite and friendly and gave me good advice, which has saved me at least £100 per month.

Very helpful customer service, able to access my belongings at convenient times.

Great facilities, spotlessly clean and very secure

The staff yesterday was very helpful, especially when I had problems with my app

Went to the Gillingham store at the recommendation of a friend to enquire for a unit, spoke to Amy who was so helpful and bubbly!

Outstanding Service from Melissa!
I had a fantastic experience at Shurgard Gillingham, all thanks to Melissa. She was welcoming, professional, and incredibly helpful from start to finish. The whole process was quick and simple.
Her friendly attitude and genuine willingness to help made a huge difference. I highly recommend
Shurgard and the Gillingham branch, you're in great hands!

Absolutely brilliant service

This was a very professional service, from Brian on the phone to Mel on site, it was easy and efficient. Highly recommend.

The staff at the unit have been extremely helpful with showing us the various storage units and explaining how everything works. Also great on moving us to a different one when needed as well. Great service

Great service
Mel provided a superb service -glad she was the one we met. She took us round and was very insightful and patience with us. Answered our questions. Telephoned us to pick up my son’s wallet we had left behind unknowingly.
Yes we were very pleased with the storage and locker allocation as we were undecided at a point. The one we decided on eventually served our storage needs.
Friendly staff with smiles and good customs.

My items are more secure than my self esteem 🙂 exceptional service and very attentive to my needs when moving my items into storage

Vey good experience mel was great and very helpful

I have been using Shurgard Gillingham for well over 3 years now, renting 2 different units, and I haven’t had a single negative incident. Their customer experience is truly exemplary, they are incredibly quick to respond and always align themselves perfectly with customer needs.
The facilities are secure, clean, and well-managed. I am wrapping up my time with them for now, but I will definitely return to Shurgard the next time I need storage.
Highly recommended!💯

The professionalism, care and time taken in giving the right advice was evident. It’s great to see the team work from both ladies ensuring the customer come first.

Excellent reception by the lady on duty at Gillingham shurgard. Accessing rhe facility was quite easy with the app and enabling the Bluetooth. Trolleys really helped alot to move things around smoothly. I'll always recommend Shurgard to anyone.

Have been with Shurgard for a while now, the service from the girls in reception has always been great, they even recommended and helped me sort a transfer after I had moved some of my stuff out. So thank you to them.

We moved units today and Amy and Kate were really helpful in showing us different size units to find one that was smaller to suit our needs. Thank you for all of your help😊

Pretty easy steps to get to my unit and the receptionists were friendly and nice by rendering the assistance I needed

I felt a sense of relief when i went through the Facility the first time yesterday. The level of security, the cleanliness of the facilities and convenience of Accessing your Storage space is so satisfying and reassuring. I’m happy that I chose Shurgard Self Storage to safely store my Belonging's. The Staff are very professional and helpful and I would greatly recommend This Facility to others for safe storage.