Shurgard Self Storage - Gillingham Reviews 50

TrustScore 4.5 out of 5

4.5

Courteney Road, ME8 0EZ Gillingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent reception by the lady on duty at Gillingham shurgard. Accessing rhe facility was quite easy with the app and enabling the Bluetooth. Trolleys really helped alot to move things around smooth... See more

Rated 5 out of 5 stars

The professionalism, care and time taken in giving the right advice was evident. It’s great to see the team work from both ladies ensuring the customer come first.

Rated 5 out of 5 stars

Have been with Shurgard for a while now, the service from the girls in reception has always been great, they even recommended and helped me sort a transfer after I had moved some of my stuff out. So t... See more

Rated 4 out of 5 stars

Ease of booking and keyless access. Finding my unit was straight forward due to the clear instructions sent in the welcome email. Would have preferred if the premises could be accessed a bit later; c... See more


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - Gillingham

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • Courteney Road, ME8 0EZ, Gillingham, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

50 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Easy to book a unit online

Easy to book a unit online, information up to date and inclusive. Access via the APP is great. Units and other areas of the building are clean. Plenty of trolleys making loading easy.

June 2, 2025
Rated 5 out of 5 stars

Happy customer

We're very helpful,got a unit same day , perfect size for wat I needed. Very clean , , and dry ,rodent free ... very confident my items are well secure, and protected .

February 8, 2025
Rated 5 out of 5 stars

A huge thank you to the team at the Gillingham site. I have had a storage unit at the…

I have had a storage unit at the Gillingham site so I could create space indoors to sort my belongings prior to moving home. It was one of my best decisions. The move has taken much longer than I expected but I’ve been able to clear my loft and house without making rash decisions on what to keep and what to donate to charity. The space was perfect, the staff in Gillingham have been most helpful and I would recommend the Gillingham site to anyone who is moving, having work done on their property or just wants to have a good spring cleanup. Thank you to all at the Gillingham site, best wishes to all. S

February 12, 2025
Unprompted review
Rated 1 out of 5 stars

Called twice to find out when this unit…

Called twice to find out when this unit closed on new years eve local number went through to head office who assured me they would get the local unit to call me back. Drove all the way to the unit, got there at 3.15pm and they closed at 3pm. Thanks for a wasted journey!

January 1, 2025
Rated 5 out of 5 stars

Exceptional customer service from Mel…

Exceptional customer service from Mel and Beck ! How lucky your company is to have staff of this calibre !. They went above and beyond to help me after a 6 hour journey to the storage unit with my dog , who they looked after , so I could empty my car and the removal van . Many thanks again from Jimmy and myself for all your help yesterday 😊

December 12, 2024
Unprompted review

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