Shanon was professional and friendly on the phone. She was able to answer any questions I had. She also provided options to me and explained deadlines and the process of ceasing my storage. She provid... See more
Location
Switch location22 A Horn Lane, SE10 0RT London, GB
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Greenwich Staff of Shurgard are very nice and helpful for any queries issued
Went into Greenwich store and spoke with Shannon who was friendly and really helpful with any questions I had about the storage and really informative. Helped me set everything up efficiently
I'm always booking a unit on the behalf of work and always have way to many questions, but Zara has always been there to answer them all and explain in as much details as possible so I can feed this... See more
Company details
About Shurgard Self Storage - Greenwich
Written by the company
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
22 A Horn Lane, SE10 0RT, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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Adam was very helpful
Adam was very helpful! Got everything set up for me nice & quickly! Would highly recommend
Good Shurgard location, friendly local staff
Setting up the unit was straightforward once there.
Zara was very helpful and supporting with the process, and she helped sorting out any issues from the online booking system.
We had very friendly service from Zara…
We had very friendly service from Zara today. Very efficient as well and accommodating
Fantastic service from the start to…
Fantastic service from the start to finish - easy, efficient and professional.
Pascale in the office was an absolute delight and incredibly helpful.
Thank you Zara, you are star !
Zara has provided such a great customer service! She really is an asset to the business! Thank you for being so helpful and kind!
Zara is amazing
everything was so easy :)
Great customer service.
Great customer service.
I had a wonderful experience here at shurgard especially thanks to Pascale. She was extremely informative and helpful and knew exactly what she was talking about. She made it so much easier to decide what unit to go for. Thank you for all your help Pascale!
Absolutely 1st Rate customer service
Pasquale was incredibly friendly, helpful and informative. She took the time to understand my/our needs and made useful and helpful recommendations! Absolutely brilliant customer service.
Great service by Pascale!
Pascale is a fantastic helper when it comes to needing storage. She knows what she’s doing and is always ready to help.
Very good service
Very good service, very happy, many thanks to Zara, and Pascale.
Zara was very helpful and efficient.
I came in on 12th April and your staff…
I came in on 12th April and your staff member Pascale was so helpful and really went above and beyond to ensure none of my questions went unanswered! I will definitely be recommending Shurgard to my family and friends now!
Great customer service
Great customer service, very helpful
Great Units with easy access, had been taken care of and very friendly.
Pascale was very helpful !
Pascale was very polite and helpful
Pascale was very polite and helpful ! Many thanks ! :)
Would like to thank pascale
Very helpful and friendly staff! Would like to thank pascale especially for taking your time to help me with renting my unit, she made it really easy and smooth service and was also very informative, thank you!
Great customer service from Pascale as…
Great customer service from Pascale as a first time storage user I was abit worried but she was so friendly an patient with me I’d recommend for first time storage users
I had a very good experience here
I had a very good experience here. Pascale was very informative, kind & helpful. I would definitely recommend!
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