Shurgard Self Storage - Greenwich Reviews 

121
TrustScore 4.5 out of 5

4.4

22 A Horn Lane, SE10 0RT London, GB


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Rated 5 out of 5 stars

Shanon was professional and friendly on the phone. She was able to answer any questions I had. She also provided options to me and explained deadlines and the process of ceasing my storage. She provid... See more

Rated 5 out of 5 stars

Went into Greenwich store and spoke with Shannon who was friendly and really helpful with any questions I had about the storage and really informative. Helped me set everything up efficiently

Rated 5 out of 5 stars

I'm always booking a unit on the behalf of work and always have way to many questions, but Zara has always been there to answer them all and explain in as much details as possible so I can feed this... See more


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - Greenwich

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • 22 A Horn Lane, SE10 0RT, London, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

121 reviews

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Replied to 97% of negative reviews

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4.4

All reviews

(121)

7,062 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

£80 i lost they kept

£80 i lost they kept

well i gave fourteen days notice not 15 to leave evacuate all they refund me is £5 so apparentley i more day notice cost me to lose around half a month refund £80

she alright on getting back to me but.. liked unit

July 29, 2023
Unprompted review
Shurgard Self Storage - Greenwich logo

Reply from Shurgard Self Storage - Greenwich

We regret to learn that you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you.

Rated 5 out of 5 stars

My first time using a storage

My first time using a storage, and my experience with shurgard storage in Greenwich was absolutely fantastic. Very polite receptionist and always willing to assist. Zara, always smiling gave me the best option for what I needed which save me paying extra cash Their security system is superb. I strongly recommend them to anyone who needs a storage

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

We had such amazing wrap around care

We had such amazing wrap around care. I never expected to receive so much help, especially a few days before Christmas.

Our mover recommended you, though his guy caused us lots of problems, Shurgard were amazing at helping me sort it out. I was still in another city so unable to attend the premises for a few days. We stored at Kensington but Adam and Pascal at Greenwich were amazing on the phone sorting everything from upgrades to access at a late hour.
Annette in North Kensington was a star as well as the other man there, I just don't remember his name.
Thank you for going above and beyond during a very stressful time.

In this day and age no one likes to help, and everywhere sends you to your computer to 'Do it yourself'
Shurgard were just the opposite! Thank you

December 21, 2022
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience. Will strongly recommend it ! Was very easy to book it . The lady at the reception was really helpful and worked very fast.

June 12, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you, Zara!

Zara was super helpful in showing us our unit and giving us advice on access to the area. She didn't pressure us and was very polite and friendly. Thank you, Zara!

May 6, 2023
Unprompted review
Rated 5 out of 5 stars

Zara was lovely

Zara was lovely, very friendly and helpful. The process was quick and easy. She showed us a few storage options and was clear throughout about the price and process. Would 100% recommend.

May 6, 2023
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with Zara, an assistant at Shurguard, and I cannot say enough great things about her service. Zara went above and beyond to make my experience at Shurguard exceptional. Her attention to detail and willingness to assist with any questions or concerns I had made the process smooth and stress-free.

Zara was incredibly knowledgeable about the products and services offered by Shurguard and was able to provide me with valuable information and recommendations that helped me make the best decision for my storage needs. Her friendly and professional demeanor made me feel welcomed and appreciated as a customer.

Overall, I would highly recommend Zara and her fantastic service to anyone looking for assistance at Shurguard. She is a true asset to the company and deserves recognition for her outstanding work. Thank you, Zara, for making my experience at Shurguard an unforgettable one

April 28, 2023
Unprompted review

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