Shurgard Self Storage - Kennington Reviews 44

TrustScore 4.5 out of 5

4.4

381 Kennington Road, SE11 4PT London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I cannot rate Shurgard Kennington highly enough. Patrice and Alex were incredibly helpful and professional and went above and beyond providing an excellent service throughout a very stressful move. Ea... See more

Rated 5 out of 5 stars

Patrice was incredibly helpful and friendly when moving in to the storage unit. I wanted to access the unit a week before the date booked. Since the unit was already available, she was able to set thi... See more

Rated 5 out of 5 stars

Maya was a wonderful help she told us clearly about all the deals and how we would be accommodated. She answered all of our queries and left us feeling really well looked after. It was lovely to be sh... See more

Rated 5 out of 5 stars

I initially booked in the wrong storage very far from my home thinking it was Kennington, but Souf was very kind and understandable and he very quickly fixed the whole situation for me. After a diffic... See more


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - Kennington

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • 381 Kennington Road, SE11 4PT, London, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

44 reviews

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This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Absolutely disgusting and applying…

Absolutely disgusting and applying shurgard in kennington London. I was
subjected to the most disgusting treatment of bullying and false allegations that I caused damage ( which I didn't do) there is also an infestation of mice which shurgard kennington do nothing about so subsequently your personal belongings are ruined by mice and their droppings to which shurgard do not wish to know and are unwilling to take action against. I am currently owed £151 by shurgard which I FULLY intend to get back. Please do not book a unit at shurgard kennington.

October 2, 2022
Unprompted review
Shurgard Self Storage - Kennington logo

Reply from Shurgard Self Storage - Kennington

At Shurgard, we are always happy to hear customers feedback on our services. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to so we can get in touch and help you.

Rated 4 out of 5 stars

Booked my storage unit on line which…

Booked my storage unit on line which worked very efficiently. Got my entrance code etc. by email but there was no mention in that email of the requirement to provide photo id so when I turned up my unit was locked. Luckily the office was open which is not always the case. The staff are all friendly polite and helpful so full marks there.

March 8, 2022
Rated 5 out of 5 stars

An exceptionally fantastic experience

An exceptionally fantastic experience. From the initial call from another representative from another branch, he pointed me in the direction of another location and advised precisely on how to set up my unit. Upon arrival at the unit, the contact at front desk was more than accommodating and talked through everything in detail and nothing was too much trouble. I have used similar units before and this experience is far, far superior to any others. Highly recommend.

November 30, 2021

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