I cannot rate Shurgard Kennington highly enough. Patrice and Alex were incredibly helpful and professional and went above and beyond providing an excellent service throughout a very stressful move. Ea... See more
Location
Switch location381 Kennington Road, SE11 4PT London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Patrice was incredibly helpful and friendly when moving in to the storage unit. I wanted to access the unit a week before the date booked. Since the unit was already available, she was able to set thi... See more
Maya was a wonderful help she told us clearly about all the deals and how we would be accommodated. She answered all of our queries and left us feeling really well looked after. It was lovely to be sh... See more
I initially booked in the wrong storage very far from my home thinking it was Kennington, but Souf was very kind and understandable and he very quickly fixed the whole situation for me. After a diffic... See more
Company details
About Shurgard Self Storage - Kennington
Written by the company
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company

- 340+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
381 Kennington Road, SE11 4PT, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely disgusting and applying…
Absolutely disgusting and applying shurgard in kennington London. I was
subjected to the most disgusting treatment of bullying and false allegations that I caused damage ( which I didn't do) there is also an infestation of mice which shurgard kennington do nothing about so subsequently your personal belongings are ruined by mice and their droppings to which shurgard do not wish to know and are unwilling to take action against. I am currently owed £151 by shurgard which I FULLY intend to get back. Please do not book a unit at shurgard kennington.

Reply from Shurgard Self Storage - Kennington
Booked my storage unit on line which…
Booked my storage unit on line which worked very efficiently. Got my entrance code etc. by email but there was no mention in that email of the requirement to provide photo id so when I turned up my unit was locked. Luckily the office was open which is not always the case. The staff are all friendly polite and helpful so full marks there.
An exceptionally fantastic experience
An exceptionally fantastic experience. From the initial call from another representative from another branch, he pointed me in the direction of another location and advised precisely on how to set up my unit. Upon arrival at the unit, the contact at front desk was more than accommodating and talked through everything in detail and nothing was too much trouble. I have used similar units before and this experience is far, far superior to any others. Highly recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







