Shurgard Self Storage - Maidenhead Reviews 50

TrustScore 4.5 out of 5

4.4

Stafferton Way, SL6 1AB Maidenhead, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Karina was amazing start to finish, nothing was too much for her and she went around showing me all the different unit sizes and even went back again when I couldn’t decide between a 20 of 25 unit and... See more

Rated 3 out of 5 stars

People who work here are lovely and helpful. The prices go up so often and it quickly becomes a ridiculous cost. They are counting on you staying beyond the promotional period. You have been warned!

Company replied

Rated 5 out of 5 stars

We recently started renting a storage unit and we are happy with the staff, location, ease of use, security and price. It was great that I could visit the storage before making a decision, thank you f... See more

Rated 5 out of 5 stars

Really easy to setup online, very intuitive and then customer service today from the Maidenhead team was very good as well


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - Maidenhead

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • Stafferton Way, SL6 1AB, Maidenhead, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, professional and friendly staff

I was very impressed by the quality of service and Carina that helped me made it so easy to sign a contract and explain to me how the site works.

July 31, 2025
Rated 5 out of 5 stars

Excellent

No comment , the perfect helper when you need , staff impeccable giving all details promptly , helping you to setup your App.
Excellent.

June 28, 2025
Rated 5 out of 5 stars

Shurgard Maidenhead

From start to finish everything was made to be so easy. Even though I had never used Shurgard before it all went so smoothly. Staff very friendly and helpful. I thoroughly recommend their services if you need storage.

June 18, 2025
Rated 3 out of 5 stars

Review

Thank you to staff-member Carina who explained the new security system to me. This system was cumbersome, meaning I had to be handling my phone with the dedicated app every time I went through the access door and every time I used the lift.

June 16, 2025
Shurgard Self Storage - Maidenhead logo

Reply from Shurgard Self Storage - Maidenhead

Hello, we're sorry to read you've had difficulties accessing the premises with your access code and apologise for any inconvenience this may have caused. We are happy to read our onsite staff was there to help you. If you are happy with their service, would you consider giving a higher score?

Rated 5 out of 5 stars

Customer Focused

With a great customer service ethic & the upmost attention to prioritize the customer needs, Shurgard go beyond to support & if possible facilitate your every needs.

After the service I was given & the overall experience I had, I would highly recommend that should you ever require a storage facility, Shurgard is the right place for you.

March 31, 2025
Rated 5 out of 5 stars

From booking online to informing…

From booking online to informing Shurhard of cancellation date was very easy.
Premises were very clean.
The only downside was out of office access currently not available, which they are looking to change. Also access is restricted to one door but not the big shutter doors, which would be useful for people using removal companies. However, this may be for security reasons to stop people just walking in without access. The app is excellent for allowing access.
All in all, a very smooth process and staff are very helpful.

April 18, 2025
Rated 5 out of 5 stars

The perfect storage solution.

User friendly online registration and service, very helpful staff and extremely clean and spacious premises. The Units are exactly as described and with three large lifts, very easy accessible.

November 28, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look