Shurgard Self Storage - Romford Reviews 

106
TrustScore 4 out of 5

4.2

3 Rush Green Road, RM7 0PT Romford, GB


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Rated 5 out of 5 stars

Came in to help my friend who took out a unit this morning, was greeted and helped by Jack who talked us through the app and how to navigate the building, was extremely welcoming

Rated 5 out of 5 stars

Very clear pricing, every part of the booking process and access was explained clearly, and with no delays, it was so easy it was hard to believe! It’s unusual now days for a company to do what they s... See more

Rated 5 out of 5 stars

Staff are extremely helpful Shona and Jack, nothing was too much to ask. Very patient setting everything up

Rated 4 out of 5 stars

Facility clean and well lit. Storage locker easy to find, plenty of trolleys available. The thing I really dislike is the need to download an app to access and exit the site and the building: PINs wou... See more


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - Romford

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • 3 Rush Green Road, RM7 0PT, Romford, United Kingdom

4.2

Great

TrustScore 4 out of 5

106 reviews

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Replied to 93% of negative reviews

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4.2

All reviews

(106)

7,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly, professional and easy!

I called Terry at Shurguard for a quote as I needed a storage unit quickly. He was AMAZING! He broke everything down for me and emailed me a quote within minutes of our conversation. To top it off, he told me I was able to take advantage of the current promotion the company was offering! I'd highly recommend Shurguard and in particular, Terry!

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing deals that couldn’t be beat…

Amazing deals that couldn’t be beat anywhere and very organised. The system of storage and getting around, the cleanliness of the space.
The staff I interacted with were amazing!
SHURGARD Romford - Shona and Terry were so helpful and made me laugh during a stressful process of having to move.

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly Staff and Clear Guidance

Friendly Staff and Clear Guidance

We had a lovely member of staff called Shona who talked us through everything and walked us through how we use the app to access our storage container. She also happily answered our plethora of questions to ensure that we knew what we could store and what we can't store lol. We left feeling 100% content and confident in Shurgard.

July 31, 2023
Rated 5 out of 5 stars

Brilliant customer service from…

Brilliant customer service from Rebecca, she listened and was very respectful. I even thought she was the manager.
Same goes for Billy in the past, you have too members of staff who are a great asset to your company.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Shona from Romford store is GREAT

I had the joy of speaking to Shona from the Romford store. She was so incredibly helpful, breaking things down for me, so kind and patient, and really efficient. If Shona is anything to judge Shurgard by, then this is the place to go!

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

excellent service from the staff

excellent service from the staff. I dealt with Shona who presented me with various options, showed me around the units even on a bad leg so I’m really grateful for that and she showed me how to get in and out of the facility and how to get into my unit, super helpful and I left with all my questions answered and ready to get started with everything.

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service by Rebecca

Amazing service by Rebecca, explained everything with ease, she showed the storage sizes which she thought would be ideal for me, definitely recommend to family and friends:)

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

William (aka Billy) and Terence (Terry)….

William (aka Billy) and Terence (Terry) were absolutely brilliant! Very welcoming, very helpful and ready to put you at ease....which is very much needed in these stressful times.
They made the entire process as painless as possible! Thanks!

May 5, 2023
Unprompted review

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