Shurgard Self Storage - Ruislip Reviews 103

John was very helpful both at the Harrow and Ruislip branch where he helped us get the best deal and answered all our questions

John is friendly and really helpful person. He take me to walk around and show everything. All gone smooth and with no confusions.
Recommended this place.

John was very helpful and accomodating.

John at Ruislip branch is fantastic. We got the information quickly and precisley and nothing hidden.

Thank you for your brilliant service Jamil

Rental was fine, excellently handled, great team.

South Ruislip-Jamil
I want to say a huge thank you to Jamil in South Ruislip for going the extra mile in assisting with my daughter's Uni storage unit. An absolute pleasure to deal with. Jamil was professional, knowledgeable, patient and courteous when answering all of my questions and offering reassurance about the storage. A pleasure to deal with, and excellent customer service, thank you, Jamil!

I was assisted by the store manager Jamil on finding the best storage unit for me and what I had to store. He was so helpful and efficient. I would fully recommend getting your things stored at Shurgard especially if there are team members that are as friendly and attentive as Jamil. 5 Star experience!

Amazing customer service, very friendly and helpful.

Felt very welcome and was helped through all my problems.

great storage unit also with very simple yet secure security.

John pointed out things I had missed, and ensured I got a better deal than I was expecting.

John was really friendly, knowledgable and efficient. He talked me through all options including insurances and he showed me the unit to be sure it was the right size before I signed the contract. The storage was very clean and easily accessed.

Very friendly and helpful staff.
Charlie in the office was patient, polite, professional and very detailed oriented.
He went over and beyond to show me the unit and explain various options. This made the entire process seamless and less stressful.

John was super helpful and very informative. Made everything super painless! Thanks!!

John was my sales assistant, he made the process of renting a locker a very pleasurable service.I will definitely return

I reserved a unit with Shurgard roughly around 2 weeks before the move-in date. I did not know my reservation was cancelled until I called them on my move-in date, even though I have already paid my balance and received a confirmation email. The staff on the phone believed it was a clerical error. They ran out of the 65 sq ft and offered the 80 sq ft instead. Since I needed the unit immediately, I asked them to reserve it for me anyway.
When I arrived at Ruislip, it turned out they have reserved the 80 sq ft unit at another branch. Luckily, there were 80 sq ft units available at Ruislip. The staff was very nice and friendly, especially Jamil. He showed me the available units, helped check the prices and analysed the pros and cons of the available units. Jamil also asked his manager to write off the first month's rent due to the clerical error. I very much appreciate his offer and help! Highly recommend the Ruislip branch.

John was really helpful. Showed me round several units and gave great advice. Excellent service. Much quicker and easier than I thought it would be.

Had a great experience Charlie was extremely helpful

Charlie and John's wordplay took the usual self storage mundane experience to another level of entertainment

Brilliant customer service and john was very helpful

John was very helpful, explained everything, easy to understand straightforward and good value.
Would recommend