George and AB were superb in helping us with the entire process from beginning to a quick tutorial on how it works. Excellent service
Location
Switch location652 Victoria Rd, HA4 0LN Ruislip, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was assisted by the store manager Jamil on finding the best storage unit for me and what I had to store. He was so helpful and efficient. I would fully recommend getting your things stored at Shurga... See more
The whole process of selecting a self storage unit on line with Shurgard was very easy. Once payment was made and a start date agreed it as just a simple case of downloading the App. The App allows yo... See more
Very friendly and helpful staff. Charlie in the office was patient, polite, professional and very detailed oriented. He went over and beyond to show me the unit and explain various options. This mad... See more
Company details
About Shurgard Self Storage - Ruislip
Written by the company
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company

- 340+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
652 Victoria Rd, HA4 0LN, Ruislip, United Kingdom
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No complaints ,all went smoothly
No complaints ,all went smoothly, so up to now I can give the 5 stars as I have not experienced any problems sofar
Fantastic service John has been great…
Fantastic service John has been great helping us with the unit
Excellent service
Excellent service, quick and easy access! Polite service
John and Charlie were very friendly
John and Charlie were very friendly, helpful and informative. Highly recommend the service provided
Amazing!!
Just Signed up today,
Service was amazing It was quick and easy to sign up and the staff were amazing.
My experience today at Shurgard Ruislip…
My experience today at Shurgard Ruislip was excellent. We were assisted by John and he was first class from the moment we stepped in. Customer service is very important and John was brilliant. Shurgard is lucky to have him. Excellent!
First self storage expensive
Made the whole experience easy clear and simple, very friendly, helpful staff. Never used a storage facility before so looking forward to the experience.
excellent staff
excellent staff, very helpful.
secure set up, clean and well lit area for storage.
recommended
Service was very good
Service was very good, had no issues doing online and had to go to Depo just show my ID, which I did while I was dropping my stuff
It was a good experience.
It was a good experience.
The experts knew their work very well.
Very courteous and respectful staff.
With a good knowledge about their work.
I go with a renting van and the office…
I go with a renting van and the office was close at 3:50pm on Friday ( should close at 6pm).
So I can’t access to my storage because I was a new customer and need collect the key on the office.
The customers services offered me to move in Greenford storage.
And ask me to pay more for the same storage and I will not receive all my money back.
So I wasted a lot of time with a big extra cost…

Reply from Shurgard Self Storage - Ruislip
I needed a unit at Shurgard
I needed a unit at Shurgard, Ruislip, and it was urgent. Tahir was very helpful and kind. I felt I booked the wrong size, and he said I can move into a bigger unit, and I had to, the following day. Josh was very helpful and kind too, and moved me from one unit to another, as Tahir was busy. Thank you Tahir and Josh. Excellent Customer Service. Really appreciate both your help.
Great service
Great service, great team! Clean and well organized space. I highly recommend. Juliana Lamezon.
Very smooth process to set up the unit
Very smooth process to set up the unit, both online and at reception when checking in with ID.
Chap in office was very helpful as we…
Chap in office was very helpful as we had originally booked the wrong sized room. He helped us work out size required and explained everything thoroughly.
The team at Ruislip were great
The team at Ruislip were great. Very helpful and friendly and couldn’t have been more efficient. A pleasure to deal with
Can’t fault my experience.
Can’t fault my experience with Shurgard,Ruislip. Easy to book online and friendly/helpful staff in office. Quick and easy access to my unit.

Reply from Shurgard Self Storage - Ruislip
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







