Shurgard Self Storage - Salford Reviews 29

TrustScore 4.5 out of 5

4.6

North Phoebe Street, M5 4EA Salford, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very efficient staff both onsite and online. Always available to speak to for help and advice thus making a very stressful time a lot easier. Lovely clean site and easy to navigate around along with... See more

Rated 5 out of 5 stars

I had such a good experience of moving the contents of my flat into storage. It is really safe, easy and Andrew who had helped me sign in was so friendly and helpful and made my move in experience as... See more

Rated 5 out of 5 stars

I had to store my personal items while waiting for my house to be ready to move into. As you can imagine that was a very stressful time. Shurgard’s processes are very clear, their communication put my... See more

Rated 5 out of 5 stars

Great service. Easy online booking. Easy access to our storage module and the use of the trolleys to move our stuff from van to module was super helpful - we unpacked a whole Luton van in and hour and... See more


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - Salford

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • North Phoebe Street, M5 4EA, Salford, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Regrettably since switching from…

Regrettably since Shurgard took over from Lockństore it seemed almost every other month I had a notice of an increase in costs, luckily I found a unit closer to where I now live (Stockport) at a much more competitive rate.

October 10, 2025
Unprompted review
Shurgard Self Storage - Salford logo

Reply from Shurgard Self Storage - Salford

Dear Chris, we always try to provide our customers the best value for money and understand that a rent increase is never welcome. We invite you to your storage center to go through the different options and maybe move to a cheaper unit. Sure we will be able to find a solution together. Your Shurgard Team

Rated 5 out of 5 stars

Lovely clean site and very helpful staff

Very efficient staff both onsite and online. Always available to speak to for help and advice thus making a very stressful time a lot easier. Lovely clean site and easy to navigate around along with very precise instructions.

October 25, 2025
Rated 5 out of 5 stars

Excellent storage unit and friendly staff

I had such a good experience of moving the contents of my flat into storage. It is really safe, easy and Andrew who had helped me sign in was so friendly and helpful and made my move in experience as stress free as it could be. The unit itself is really clean and secure and for such a good price. I was so pleasantly surprised and would definitely recommend!

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Storagetastic

Fantastic service from the start the lady on the customer service desk was amazing really helpful and knowledgeable

August 6, 2025
Rated 5 out of 5 stars

Good

Its been good using the facility so far, with good flexibility and pricing.

March 24, 2025
Rated 5 out of 5 stars

Great service

Great service. Easy online booking. Easy access to our storage module and the use of the trolleys to move our stuff from van to module was super helpful - we unpacked a whole Luton van in and hour and a half including a lunch break!

March 16, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look