Very happy with the customer service so far. Matthew was polite and professional. Served me at the front desk, recommended two unit sizes, demonstrated how to use the app whilst taking me around to vi... See more
Location
Switch location491 Brighton Rd, CR2 6EW South Croydon, GB
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See what reviewers are saying
Having had my unit for close to twelve years, I can safely say that the service has been exceptionally good; When I've needed to contact the staff, they've been approachable, professionable, and easy... See more
The guys at Shurgard (South Croydon) have been terrific. From helping me sort out my unit, getting my security sorted out, to assisting me to fix my trike & letting me ride in their car park to gain m... See more
Really helpful and friendly staff. Answered all my questions with patience and understanding. The site was clean and tidy on all visits. The app was easy to use and all electronic security worked on a... See more
Company details
About Shurgard Self Storage - South Croydon
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
491 Brighton Rd, CR2 6EW, South Croydon, United Kingdom
4.6
Excellent
106 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been on a 50% discount rental…
I have been on a 50% discount rental for years. I currently pay £444 per month (this would be £888 if I did not have the special deal. If I was applying for the same unit at the moment I have been quoted £70 per week increasing to £94 per week. This is a massive difference in cost . I spoke to South Croydon branch about it but the girl was rude and unhelpful. Apparently I cannot even transfer to a new unit, if I do then they will cancel my contract. I thought I was saving money but clearly my years of loyalty have cost me a lot.
October 3, 2022
Unprompted review
Reply from Shurgard Self Storage - South Croydon
Dear customer, we always try to provide our customers the best value for money and understand that a rent increase is never welcome. We invite you to your storage center to go through the different options and maybe move to a cheaper unit. Sure we will be able to find a solution together.
A secure environment
A safe, clean, dry and secure place to store your goods. I feel confident that my stuff will be safe there.
September 22, 2022
Rory and Tara at South Croydon were…
Rory and Tara at South Croydon were very helpful. Lovely and friendly service. Helped pack up my car with all the moving boxes and all I need to start packing. Would recommend. Thank you!
August 5, 2022
Unprompted review
Rory at South Croydon was exceptionally…
Rory at South Croydon was exceptionally helpful to me earlier today. Many, many thanks.
April 19, 2022
Unprompted review
Reply from Shurgard Self Storage - South Croydon
Hello B & J Jenkins. Thank you so much for your positive feedback! Our team will be delighted to read it. Have a wonderful day, and don't hesitate to let us know if we can help you in the future! Your Shurgard Team
Appalling Customer Service
Appalling customer service. I bought a roll of bubble wrap, which, after the first couple of lengths, had no bubbles and was just flat plastic. I took it back but was refused a refund. I'm not sure why - because I'd used some of it I think. I'm having to take things further because they are in breach of the Consumer Rights Act 2015 which states goods must be fit for purpose. They kept saying they'd look into it (?) and get back to me but they never did. I really don't understand what the problem is. I'm awaiting a response from their Head Office. This relates to the Brighton Road store, South Croydon. As this was a one off purchase I do not have a customer number.
March 4, 2022
Unprompted review
Reply from Shurgard Self Storage - South Croydon
Hello, thank you for taking the time to give us your feedback. In order to help us improve our services in the future, please send your customer ID and phone number to so we can get in touch and help you. Kind regards, Shurgard Customer Service Team.
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