Really, really good experience. When we first visited our unit, we didn’t need to see or speak to anyone - straight in using the app, our unit was ready to use, and the padlock we ordered was wait... See more
Location
Switch locationThird Avenue, S015 0JX Southampton, GB
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See what reviewers are saying
One of the staff, Mackenzie has been great. From the start, he has been very polite, patient, courteous and helpful. We also got a good deal with the first month is only costing £1. Overall, the whole... See more
We decided to use Shurgard as their web site detailed storage examples with sizes. We visited the storage facilities on Saturday, booked it on line on Sunday, Monday afternoon we stored our goods and... See more
The staff working at this location are super friendly and very welcoming, nothing seemed to be too much trouble! The facilities are kept well and in good condition, secured unit is clean/dry and easy... See more
Company details
About Shurgard Self Storage - Southampton
Written by the company
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
Third Avenue, S015 0JX, Southampton, United Kingdom
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Replied to 98% of negative reviews
Typically replies within 1 week
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Easy and efficient…
Easy to areange on the app including arranging padlock, verifying security etc. On the day access to the site was easy using the app to control opening of gates and door. You also have back up codes in case you arent happy to ise the phone. Pleanty of parking and trolleys to help move items from car to alloted storage
Ease of access, friendly helpful staff, good price.
I had an excellent experience with Shurgard Self Storage - Southampton. The facility was clean, secure, and easy to access. Staff were friendly and helpful throughout the entire process. Renting a unit was quick and hassle-free, the price was good, and I felt confident my belongings were in good hands. Highly recommend!
Staff was helpful in getting my access…
Staff was helpful in getting my access sort out. It took long time but in the end it was sorted.
So far excellent
So far excellent. So easy to book a unit and pay online. Excellent customer service on phone. And very pleasant and stress free experience of using at a time convenient to me. Wish Id taken the plunge years ago to store what would be loft items rather than stuff them all over my 2 bed flat. Makes my flat seem so much bigger and is easier to clean ! Also you can't miss the big red Shurgard storage building so easy to locate in Southampton.
Mackenzie at the Southampton site was…
Mackenzie at the Southampton site was courteous, concise, conscientious and a pleasure to deal with. Shugard should be proud to have him representing their company/brand.
1st time we have used a storage…
1st time we have used a storage facility and have so far been very impressed.Dan and Mackenzie were extremely helpful in explaining how to use the store and setting up shurgard app for access, accounts etc.The storage centre is very clean and tidy with a good range of trolleys available to help move in.Would throughly reccomend
Fantastic customer service
Fantastic customer service, convenient procedure to setup with zero issues or hassle. Staff were very nice and helpful throughout.
I Love it!
Amazing storage company!
Very Neat!
Well secured!
The staff that followed me up (Dan) was amazing.
Easy to operate even without the intervention of staff, especially on weekends. The fact that I could access the building with my app and access code, and other instructions on a weekend makes it admirable.
Above all, really affordable.
I Love it!
Really good setup.
This is an excellent place to store…
This is an excellent place to store your stuff. With a huge variety of different sized units and the first month at just £1, storing your stuff here is a no brainer. That, alongside the incredible and dedicated team of staff that are always on hand to help you with whatever queries you have makes this place the best around to store anything you need to. Would highly recommend.
Very helpful pleasant nothink to much…
Very helpful pleasant nothink to much for the guys well done
the guys really look after you
the guys really look after you, always welcome you with a smile, and so helpful
Happy with the service
One of the staff, Mackenzie has been great. From the start, he has been very polite, patient, courteous and helpful. We also got a good deal with the first month is only costing £1. Overall, the whole place looks very clean and well lit. Our unit is quite close to the lift which makes the move much easier. The only thing is that we are still waiting for the store manager to confirm how we get our initial insurance coverage cost refunded. We were told that we could not take up a unit unless we have some insurance, so, we had to take the Shurgard one, which was not expensive. Now, we have proven to them that we've taken a proper coverage, and now just waiting for that refund to happen.
good range of unit sizes
good price, not chased for deals, wide range of unit sizes, friendly and helpful handover
Excellent support by your team in…
Excellent support by your team in Southampton warehouse
Easy and seemless rental storage…
Easy and seemless rental storage online. Competitive pricing compared to their competition.
Friendly staff and good quality facilities
The staff working at this location are super friendly and very welcoming, nothing seemed to be too much trouble! The facilities are kept well and in good condition, secured unit is clean/dry and easy to reach with trollies on site. Available parking directly outside is a huge plus. All in all, a very positive experience so far!
It was good to see that you had not…
It was good to see that you had not changed all the staff, of whom we have as customers found this a little less daunting.
Apart from that very little has changed, still a great place to store all our possessions.
One suggestion, you might want to bring down your insurance premiums, there is a lot of companies out there, all jockeying for customers. Only a suggestion!
Easy to find and when I arrived…
Easy to find and when I arrived received excellent customer service from the man that was working Saturday.Explained everything and made my first visit great
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