Shurgard Self Storage - Staines Reviews 

Spoke to Kaz on the phone, who sorted out every issue I had with speed and ease. Explained everything to me with great detail and care. I needed to hand my notice in but also extend my storage unit by a few days, he made sure that was taken care of. Absolute top bloke, really made the company look good, and was lovely to talk to on the phone.

Quick & easy service.

The staff at the Staines location are excellent - very helpful and attentive.

Pricing on the website could be more upfront about additional costs such as insurance and lock charge.

As a start up business and looking for a secure place it was really important for us to find the right place and shurgard is perfect what’s better is their customer service with their front line being Vao, such a gentleman and went out of his way to cover everything for us!

Val was amazing thanks you for your service

Valter was very helpful. He was welcoming and provided excellent advice. I recommend him heartily.

Kaz and Val were extremely helpful today, quick and professional service!

Kaz and Val at were very helpful when we downsized units at Staines. Both were professional and friendly when facilitating the move from a large to a smaller unit. Our thanks to you both.

Val was very friendly and most helpful.

Sophie was such an amazing lady. She has honestly been an angel, explained everything clearly, helped us beyond expectations and was very professional, kind and helpful. We couldn't ask for a better helper than Sophie. They say it's not about the job that you do, but rather what happens to others when you do the job you do! She was a blessing!

Sophie at the Staines branch has been more than helpful as I try to navigate my life in the UK from Spain where I am currently looking after my elderly parents who are both critically ill. She is a superstar and deserves a bonus!!! 😉

Chris was super quick and helpful! Definitely made the experience easier.

Chris in staines branch excellent service 5 STARs

Served by chris amazing help when we needed it

I had to attend this site last week and had problems entering the site. A lovely man called Chris helped me and showed me how to access the site a lot easier, so thank you Chris, your a star

Sophie was an absolute diamond helping me out and going through options with me. 👍

Extremely helpful staff. Specially Chris!! I lost the padlock keys and he immediately offered and execute a solution, my kid opened a fire exit door triggering the alarm and no bad faces, no bad mood just a very kind and calm approach instead even joking with the little one about it as he was nervous. Top people and would not consider any other option for my external storage just for how we are being treated here. Great professional and fantastic individual. Thank you Chris!! 🙌🏼🙌🏼

Chris and team are always extremely helpful and make our visits seamless. It's easy to communicate with the team and we always get a quick response on any enquiries we have.

Great service from Paul at the Staines branch. Everything ran smoothly and he helped us choose the right unit for us. Would highly recommend

We met Paul and his colleague at Staines Shurgard and they have been nothing short of amazing in the level of support and assistance. The place itself is huge and well laid out with ample parking and very clean premises. Would recommend this place highly.