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Shuttercraft - Birmingham Reviews 

100
TrustScore 3.5 out of 5

3.3

125 Hill Village Road,, Sutton Coldfield,, B75 5HU Birmingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Highly recommend Shuttercraft! Andrew is very knowledgable about the full range of products and came with samples of everything so making a decision on what to order was simple and the ordering proc... See more

Company replied

Rated 5 out of 5 stars

What a fantastic job well done Highly recommend the guys came very polite and very professional Made no mess tidy up and even removed the packaging wouldn’t be able to tell they had been in... See more

Company replied

Rated 5 out of 5 stars

Such an efficient service. Andrew came to measure & explained everything. We were kept us up to date with progress of our order by email. Two lads came to fit no mess excellent work. Thank you all. W... See more

Company replied

Rated 5 out of 5 stars

Had Shutters fitted today and I am thrilled to bits with them. Fabulous service from Shuttercraft Birmingham. From the survey by Andrew, to the install today by Stephen and Jake. I was kept updated e... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Home Improvement Store

About Shuttercraft - Birmingham

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
Discover Our Blinds
Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • 125 Hill Village Road,, Sutton Coldfield,, B75 5HU, Birmingham, United Kingdom

  • 0121 275 0330

3.3

Average

TrustScore 3.5 out of 5

100 reviews

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Replied to 100% of negative reviews

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3.3

All reviews

(100)

169 reviews in the last 12 months

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Rated 5 out of 5 stars

Shutter Perfection❤️

From the first interaction, I knew we were dealing with a professional company. Great communication, delivered everything they promised. Absolute pride was taken in the workmanship when installing the shutters and respect showed to our home.
Absolutely delighted with the quality of the shutters, the difference they have made to our home is unbelievable.
It’s great to find a company that actually still believes in delivering great customer service, thank you!

July 6, 2019
Unprompted review
Rated 5 out of 5 stars

I love my shutters they give my house…

I love my shutters they give my house an elegance minimalistic look.
Shuttercraft provided me with excellent service from the moment I ordered until the shutters were installed. They provide you with a professional service and and more so the fitter does a superb job and tidies up when he's done.
I couldnt have gone with a better company.

June 3, 2019
Unprompted review
Rated 5 out of 5 stars

Happy customer!

From the moment the representative arrived until the day the shutters were fitted, it was an excellent experience. There was no hard sell with the shutters, just some good advice from Andrew. We had time to think about it and then make our choice. Steve fitted the shutters and was just delightful and obviously new his craft. A very tidy worker and we were just delighted with the finished look. Far better than I had imagined. The shutters have really brightened up both rooms and given a nice new modern look! Thank you Andrew!

March 18, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Beautiful shutters. Will be recommending to everyone.

March 12, 2019
Unprompted review
Shuttercraft - Birmingham logo

Reply from Shuttercraft - Birmingham

Hi Bernice, thank you very much for your review and I hope you enjoy your shutters in your new home.
Best Regards
Andrew

Rated 5 out of 5 stars

The shutters are gorgeous and the…

The shutters are gorgeous and the customer service was fantastic. Everything was done in a clean and tidy manner and I was kept informed throughout from ordering to installation. I would recommend this company to anyone.

March 2, 2019
Unprompted review
Shuttercraft - Birmingham logo

Reply from Shuttercraft - Birmingham

Hi Clare, thank you very much for your review. I hope you enjoy your shutters for many years to come.
Best Regards
Andrew

Rated 5 out of 5 stars

Shutters fitted in front bay window and…

Shutters fitted in front bay window and look great.Steve the fitter arrived on time and cleared away before leaving. Shutters work well and fit the window perfectly.

February 14, 2019
Unprompted review
Shuttercraft - Birmingham logo

Reply from Shuttercraft - Birmingham

Hi Peter, thank you for your review. Really pleased you like the shutters and hope to hear from you again in the future if you ever need some more.
Regards
Andrew

Rated 5 out of 5 stars

Couldn’t Fault!!

Andrew was excellent during the whole process, right from initial contact, to measurements to fitting. The shutters were competitively priced and look fantastic.
We will definitely use Andrew again as we continue our refurbishment.

February 12, 2019
Unprompted review
Shuttercraft - Birmingham logo

Reply from Shuttercraft - Birmingham

Hi Hayley, thank you for your lovely review, greatly appreciated. Look forward to hearing from you again in due course as you get further through your refurbishment.
Thanks
Andrew

Rated 4 out of 5 stars

Great product well made and good…

Great product well made and good fitting.i would highly recommend shutter craft

February 11, 2019
Unprompted review
Shuttercraft - Birmingham logo

Reply from Shuttercraft - Birmingham

Hi Neil, thank you for taking the time to write your review, much appreciated.
Best Regards
Andrew

Rated 5 out of 5 stars

Very helpful in helping to choose what…

Very helpful in helping to choose what was right for us. Prompt service. The fitter was polite and worked very clean. Delighted with end result.

February 6, 2019
Unprompted review
Shuttercraft - Birmingham logo

Reply from Shuttercraft - Birmingham

Hi Sue, thank you for taking the time to write your review. I hope your shutters and blinds provide you with many years of service.
Thanks Andrew

Rated 5 out of 5 stars

Great service

Great service. Fitter was really pleasant and clean. Tidy and took all rubbish away.

February 5, 2019
Unprompted review
Shuttercraft - Birmingham logo

Reply from Shuttercraft - Birmingham

Hi Nigel, thank you for your positive review. Hope to hear from you again in the future regarding the other bay window.
Best Regards
Andrew

Rated 5 out of 5 stars

Wonderful from start to finish!

From start to finish Andrew was informative and available for queries. Fitting was completed at a standard that you would expect. The fitter was clean, tidy and I couldn’t be happier with the product or the service!

Thank you!!

February 5, 2019
Unprompted review
Shuttercraft - Birmingham logo

Reply from Shuttercraft - Birmingham

Hi Michelle, thank you for your kind review and I hope to hear from you again in the future regarding your other windows.
Best Regards
Andrew

Rated 5 out of 5 stars

Excellent friendly professional…

Excellent friendly professional service.Excellent fitting carried out. Most important no high pressure selling like the large blind companies. Will recommend.

February 5, 2019
Unprompted review
Shuttercraft - Birmingham logo

Reply from Shuttercraft - Birmingham

Hi Mark, thank you for your positive review, greatly appreciated.
All the best
Andrew

Rated 5 out of 5 stars

Fab service. Fab product

Fab service. Fab product. Absolutely delighted with my new shutters. So much so, my Mom also ordered the same ones. Took about 10wks from consultation visit to installation. If you live in the midlands email Andrew and you won’t regret it.

February 5, 2019
Unprompted review
Shuttercraft - Birmingham logo

Reply from Shuttercraft - Birmingham

Hi Jennie, thank you for kind review - it's been a pleasure to supply shutters to both you and your Mum.
All the best
Andrew

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