From the initial visit to installation the process was great. They were able to fit me in around my work schedule and were very helpful in waiting while l was free. All installation work was carried o... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
From the initial visit to installation the process was great. They were able to fit me in around my work schedule and were very helpful in waiting while l was free. All installation work was carried o... See more
Company replied
The sales person together with the shutter fitter was very professional, in their knowledge of the product and was able to give adequate advice and opinions. The fitter was particularly good at compl... See more
Company replied
What a fabulous company to deal with! From the very first appointment to the final fitting, all were very courteous & well informed. Quotations arrived promptly, even when we asked for another wood... See more
Company replied
Super friendly with great advice. Helped us pick out exactly what we wanted, walked us through and measured everything. They also produced options for us to consider and were massively accommodating!... See more
Company replied
Written by the company
When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.
We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.
How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.
We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.
And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.
Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.
We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!
Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.
We pride ourselves on our customer service, helping you transform your home to your taste and budget.
We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.
We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.
Bristol & surrounding areas, BS1, Bristol, Wales, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is the second time we have had shutters fitted by Martin and we are equally pleased second time around. Perfect fit on all windows and fitted most efficiently. My only criticism is that we had to dispose of all the cardboard and packaging.
Highly recommended and a personable and friendly service from the whole team.
I'm really delighted with my shutters. They look stunning, feel good quality, and are easy to use. They've made my lounge feel really homely and are well worth the money. Thank you to Martin and team!
Excellent service, the fitter was really friendly and helpful. We are really happy with how the blinds look and the quality of them. Would defiantly recommend.
Excellent from start to finish.
Our shutters look lovely and we'd highly recommend Shuttercraft Bristol.
Brilliant service - even despite the lockdown.
Shuttercraft were very competively priced and have a great product compared to others.
Good customer service at the shop and follow up.
Fitters were really professional and cleaned up after themselves.
Very very 😊
The shutters are of high quality, fitted by a highly skilled fitter
Who likes his tea and biscuits 🍪
The staff are very polite and helpful
Very professional service, the installers were friendly and accommodating and the price was affordable
Excellent service from start to finish. My lounge bay window looks amazing and will definitely be using them for the rest of my windows. Would definitely recommend
Was worth the wait for the shutters. Should have done it years ago. The fit to the windows is so neat & tidy. The fitter was so good. Brilliant.
We thought the pre-sales consultation was very informative and helped us to make our decisions. The shutters we’ve had installed are an excellent quality and have exceeded all our expectations. The Shuttercraft Team have made the purchase and installation of
our shutters a really great experience. Thank you.
Excellent shutters and superb service. We had a problem with one of our shutters and they were incredibly professional at fixing it. We’ve now ordered from them twice and plan to order for one more room too.
Brilliant service from showroom staff to fitting staff. Good quality shutters. Fitted with no mess
I was phoned to let me know they would be arriving slightly late. Friendly and efficient fitter who called a colleague to help install as he was running behind. Shutters look beautiful in my bay window. Took all rubbish away. Wouldn’t hesitate to use them again.
From the start of the job the fitter was honest, polite and explained any questions you had. Done a brilliant job and explained he fits the shutters as if they were being fitted at his house. Even when he finished he cleaned up after himself. Basically I'm glad we had them done, I wouldn't of changed nothing, from first speaking to the staff in the showroom then having the windows measured to being fitted. Everyone is a credit to shuttercraft.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.