Shuttercraft - Bristol Reviews 230

TrustScore 5 out of 5

4.9

Bristol & surrounding areas, BS1 Bristol, Wales, GB


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Rated 5 out of 5 stars

Great service from the whole team, we had exterior shutters installed on our house to help keep it cool in the summer, really good experience. Friendly, professional and very quick to install once the... See more

Company replied

Rated 5 out of 5 stars

What a fabulous company to deal with! From the very first appointment to the final fitting, all were very courteous & well informed. Quotations arrived promptly, even when we asked for another wood... See more

Company replied

Rated 5 out of 5 stars

Super friendly with great advice. Helped us pick out exactly what we wanted, walked us through and measured everything. They also produced options for us to consider and were massively accommodating!... See more

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Rated 5 out of 5 stars

From start to end product the service provided by Shuttercraft was excellent, Well informed, good communications and our fitter Marcus was courteous. The shutters were fitted efficiently and am very... See more

Company replied


Company details

  1. Window Treatment Store

About Shuttercraft - Bristol

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
Discover Our Blinds
Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • Bristol & surrounding areas, BS1, Bristol, Wales, United Kingdom

  • 0117 3224 900

4.9

Excellent

TrustScore 5 out of 5

230 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Whole experience was very good

Whole experience was very good, extremely pleased with the product, really well finished, I would totally recommend this company

June 14, 2025
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Reply from Shuttercraft - Bristol

Really appreciate you taking the time to leave a review! So pleased you’re happy with the finish – and thanks for the recommendation.

Rated 5 out of 5 stars

Helpful friendly team

Helpful friendly team. Lovely product. Very happy with my new shutters. Seamless process from measuring to fitting.

June 14, 2025
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Reply from Shuttercraft - Bristol

Thanks so much for the kind words! Really glad to hear you’re happy with the shutters and that everything went nice and smoothly. Always great to hear!

Rated 5 out of 5 stars

Great service and a lovely product

A prompt appointment to come to measure up for shutters. Our order was placed and the shutters were installed at the delivery time originally quoted. Very pleased with the standard of workmanship and the shutters provide a great finishing touch. Will highly recommend Shuttercraft for great service and a great product.

May 13, 2025
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Reply from Shuttercraft - Bristol

Thanks so much for your kind words. I’m really glad you’re pleased with the shutters and the whole process. Hope you enjoy them for years to come!

Rated 5 out of 5 stars

Great

Great, thank you! Professional service throughout - the initial visit to the house was informative, and the installation of the shutters was quick and tidy. Really impressed.

May 6, 2025
Unprompted review
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Reply from Shuttercraft - Bristol

Thanks so much! Really happy to hear you’re pleased with your new shutters and the service.

Rated 5 out of 5 stars

Professional and reliable

Chris and Mark arrived promptly and did an excellent job of installing shutters in conservatory and front room, plus shutter-to-shade in the bedroom. They went above and beyond to ensure everything was satisfactory and were respectful of the property.

April 9, 2025
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Reply from Shuttercraft - Bristol

Hi Carlin, thank you for the lovely review! We're so pleased to hear that Chris and Mark provided a prompt and professional service. It is excellent to know you're happy with your new shutters.

Rated 5 out of 5 stars

Shuttercraft installation

The fitter called 10 mins early to say he was close , very considerate ref where to park his van and off load the packaging. Friendly, helpful and professional and cleared up all the rubbish afterwards...

March 29, 2025
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Reply from Shuttercraft - Bristol

Hi Matthew, thank you for your kind words! We’re glad you had such a positive experience with us – our service is at the forefront of what we do at Shuttercraft. We hope you love your new window coverings!

Rated 5 out of 5 stars

Delighted with the result

Friendly, skilled staff who worked hard and efficiently to fit our new shutters. We were very pleased with the service they provided and were delighted with the end result.

March 5, 2025
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Reply from Shuttercraft - Bristol

Thank you for your lovely review Joanne! We're so glad to hear you were pleased with the service and the final result. Our team always strives to deliver the best, and it's great to know we met your expectations.

Rated 5 out of 5 stars

Knowledgable and informative measuring…

Knowledgable and informative measuring and product selection. Lead time long but explained and ultimately pretty accurate.
Fitting done neatly and accurately. Finished product adds to the room

February 26, 2025
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Reply from Shuttercraft - Bristol

Hi Tony, thanks for your review! We're glad you're happy with the process and your new shutters. Enjoy!

Rated 5 out of 5 stars

Amazing experience

Amazing experience - we are very pleased with the shutters from Shuttercraft and would strongly recommend them. We shopped around and Shuttercraft offered the best service (such as replacing window handles) and best value.

February 15, 2025
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Reply from Shuttercraft - Bristol

Thank you for your review! We really appreciate you taking the time to share your experience, and we're glad to hear that all your research paid off. Enjoy your shutters!

Rated 5 out of 5 stars

Shuttercraft (Bristol) are amazing

Shuttercraft (Bristol) are amazing, Jacob who measured and gave fantastic advice, Chris at the shop was really helpful and fab and responsive communication and Marcus who fitted the shutters was so tidy and fab workmanship. We are happy with the shutters and would highly recommend to anyone!

February 15, 2025
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Reply from Shuttercraft - Bristol

Thank you for your kind words about the team! We're so pleased you love your shutters—enjoy them!

Rated 5 out of 5 stars

Excellent communication and service…

Excellent communication and service throughout. We are so pleased with the shutters and would highly reccomend this company.

December 21, 2024
Unprompted review
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Bristol shuttercraft

excellent service from start to finish, installation was efficient and clean.

December 11, 2024
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Reply from Shuttercraft - Bristol

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 3 out of 5 stars

Shutters are good .

Shutters are good .No better or worse than any other company Fitting was good .
My disappointment was the inordinate legnth of time from booking and paying deposit to fitting .Much longer than a previous company I had used for another window..Very poor communication and very disorganised and chaotic booking of fitting .

November 10, 2024
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Reply from Shuttercraft - Bristol

Thank you for your feedback. We’re pleased to hear you’re happy with the shutters and fitting quality. Regarding the timeline, we advised of a maximum 14-week lead time, and the installation was completed within this period. We apologize for any scheduling confusion and appreciate your patience and understanding.

Rated 5 out of 5 stars

Excellent service and shutters

Excellent service from the start. Everyone we have dealt with has been efficient, friendly and professional. Ryan (we live in Bristol) fitted our shutters yesterday and we now have shutters on our patio doors, which match the ones on our front window (also Shuttercraft). Highly recommended. Thank you.

November 6, 2024
Unprompted review
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

A very happy customer

Had my whole house fitted with shutters and they look fantastic. Ryan fitted my last blinds today and he is so professional and has done a superb job! A very very happy customer :) and I will definitely recommend Shuttercraft.

October 31, 2024
Unprompted review
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Reply from Shuttercraft - Bristol

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Well made shutters

Well made shutters, very well fitted by Marcus. Nice people all the way trough the experience.

October 13, 2024
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Reply from Shuttercraft - Bristol

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Excellent from beginning to end

We have had Shuttercraft shutters for 8 years. They are still as good as new. This week we have had some new windows and Shuttercraft removed the shutters so that the windows could be fitted This morning Marcos and Ryan came here and refitted the shutters. I would definitely not go anywhere else.
Superb customer service and amazing fitters.
Many thanks to all of you

September 20, 2024
Unprompted review
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Reply from Shuttercraft - Bristol

Dear Howard, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

Rated 5 out of 5 stars

Amazing service today from shutter…

Amazing service today from shutter craft installation of shutters by Marcus. The quality of service from start to finish is excellent, you get what you pay for , thank you to the whole team

September 19, 2024
Unprompted review
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Reply from Shuttercraft - Bristol

Dear Carole, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

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