Great service from the whole team, we had exterior shutters installed on our house to help keep it cool in the summer, really good experience. Friendly, professional and very quick to install once the... See more
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Great service from the whole team, we had exterior shutters installed on our house to help keep it cool in the summer, really good experience. Friendly, professional and very quick to install once the... See more
Company replied
What a fabulous company to deal with! From the very first appointment to the final fitting, all were very courteous & well informed. Quotations arrived promptly, even when we asked for another wood... See more
Company replied
Super friendly with great advice. Helped us pick out exactly what we wanted, walked us through and measured everything. They also produced options for us to consider and were massively accommodating!... See more
Company replied
From start to end product the service provided by Shuttercraft was excellent, Well informed, good communications and our fitter Marcus was courteous. The shutters were fitted efficiently and am very... See more
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Written by the company
When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.
We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.
How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.
We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.
And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.
Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.
We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!
Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.
We pride ourselves on our customer service, helping you transform your home to your taste and budget.
We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.
We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.
Bristol & surrounding areas, BS1, Bristol, Wales, United Kingdom
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Good quality installation and friendly knowledgable staff. Thank you!

Reply from Shuttercraft - Bristol
We had a great experience from start to finish, after visiting the shop we had someone one come to talk about the shutters explain everything and to measure the windows all was done very well , we put in our order and paid a deposit, they said it will be approximately 3 months wait but it was quicker , I had them fitted the man was very good and respectful of my home and fitted them perfectly, we are very happy with them , would highly recommend SUTTERCRAFT to anyone wanting shutters.

Reply from Shuttercraft - Bristol
Very happy with my shutters, will definitely use Shuttercraft again.

Reply from Shuttercraft - Bristol
From initial conversation and quote to fitting and finishing, Shuttercraft showed they value their customers. Great communication, friendly and expert staff, beautiful product. Excellent service. Thank you

Reply from Shuttercraft - Bristol
Following recommendation from a neighbour I contracted Shuttercraft to fit shutters and roller blinds on some windows and doors around my house. They did the job very professionally and reliably. It takes 8-12 weeks for them to procure and manufacture the material and they tell you upfront. Once they get it they phone you to arrange fitting and they get the job done, perfectly and reliably. I never had to phone them to chase up. Thank you!

Reply from Shuttercraft - Bristol
All the shutters fitted perfectly & installation went extremely well with no problems encountered.

Reply from Shuttercraft - Bristol
The whole process was seamless delivered everything promised. In fact shutters were here earlier than expected. Product excellent. Fitter very efficient tidy and friendly.

Reply from Shuttercraft - Bristol
The blinds are brilliant. Ryan who fitted the shutters was very pleasant, and professional, fitted the shutters expertly . Would recommend shuttercraft, Bristol and Swindon .

Reply from Shuttercraft - Bristol
We were really pleased with the quality and the fitting of our shutters (thank you - Marcus for a professional job). They have transformed our rooms to make modern and spacious.

Reply from Shuttercraft - Bristol
Brilliant service, excellent fitting and customer care.
Thrilled with my shutters they have transformed my lounge, dining area and bedrooms.

Reply from Shuttercraft - Bristol
Chris is straight forward and gave me great confidence in the product and Shuttercraft itself.

Reply from Shuttercraft - Bristol
The whole experience was extremely pleasant and hassle free. Choosing the style we liked in the shop,with guidance and advice from Tallulah, the home measurements with Chris,very efficient and helpful with how the shutters would be arranged and fitted . To the fitting by Marcus, done in half a day with the absolute minimum of disruption and mess. Definitely an advantage to take the rubbish removal service. Top notch all round! A great improvement to the look of the windows.

Reply from Shuttercraft - Bristol
Lovely people to deal with. Delivered on time and fitted well.

Reply from Shuttercraft - Bristol
Extremely happy with our shutters, transformed every room. Excellent service from beginning to end. Our fitter (Ryan) very accommodating, polite and efficient. Would definately use again.
Mr & Mrs Webb

Reply from Shuttercraft - Bristol
Very pleased with the result, looks fabulous. Marcus was brilliant

Reply from Shuttercraft - Bristol
From the moment we met Chris from the Westbury on Trym, Bristol branch, we felt confident we would get the shutters we wanted. He came up with an excellent design that completely met our needs. Communication was good throughout. Fitting was remarkably efficient. We are delighted with our shutters.

Reply from Shuttercraft - Bristol
The showroom is very useful, reassuring to actually see the range. All staff have been helpful and professional. The shutters were fitted when promised and within time frame. They are great!

Reply from Shuttercraft - Bristol
Excellent quality shutters with great customer service from the whole team.

Reply from Shuttercraft - Bristol
Excellent service from start to finish. Comprehensive quotation received within 24 hours of measure. Delivered on time. Fitting was carried out very professionally and efficiently, no mess and even moved all the furniture we cleared to allow access back into place. Very high standard product. Very pleased with the overall look, it has transformed our property. Thank you to Chris and team

Reply from Shuttercraft - Bristol
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