Shuttercraft - Bristol Reviews 230

TrustScore 5 out of 5

4.9

Bristol & surrounding areas, BS1 Bristol, Wales, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great service from the whole team, we had exterior shutters installed on our house to help keep it cool in the summer, really good experience. Friendly, professional and very quick to install once the... See more

Company replied

Rated 5 out of 5 stars

What a fabulous company to deal with! From the very first appointment to the final fitting, all were very courteous & well informed. Quotations arrived promptly, even when we asked for another wood... See more

Company replied

Rated 5 out of 5 stars

Super friendly with great advice. Helped us pick out exactly what we wanted, walked us through and measured everything. They also produced options for us to consider and were massively accommodating!... See more

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Rated 5 out of 5 stars

From start to end product the service provided by Shuttercraft was excellent, Well informed, good communications and our fitter Marcus was courteous. The shutters were fitted efficiently and am very... See more

Company replied


Company details

  1. Window Treatment Store

About Shuttercraft - Bristol

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
Discover Our Blinds
Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • Bristol & surrounding areas, BS1, Bristol, Wales, United Kingdom

  • 0117 3224 900

4.9

Excellent

TrustScore 5 out of 5

230 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good quality installation and friendly…

Good quality installation and friendly knowledgable staff. Thank you!

November 26, 2023
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Shutters

We had a great experience from start to finish, after visiting the shop we had someone one come to talk about the shutters explain everything and to measure the windows all was done very well , we put in our order and paid a deposit, they said it will be approximately 3 months wait but it was quicker , I had them fitted the man was very good and respectful of my home and fitted them perfectly, we are very happy with them , would highly recommend SUTTERCRAFT to anyone wanting shutters.

November 26, 2023
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Reply from Shuttercraft - Bristol

Dear Julie, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon

Rated 5 out of 5 stars

Very happy with my shutters

Very happy with my shutters, will definitely use Shuttercraft again.

October 29, 2023
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Reply from Shuttercraft - Bristol

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

From initial conversation and quote to…

From initial conversation and quote to fitting and finishing, Shuttercraft showed they value their customers. Great communication, friendly and expert staff, beautiful product. Excellent service. Thank you

October 8, 2023
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Reply from Shuttercraft - Bristol

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Good reliable service

Following recommendation from a neighbour I contracted Shuttercraft to fit shutters and roller blinds on some windows and doors around my house. They did the job very professionally and reliably. It takes 8-12 weeks for them to procure and manufacture the material and they tell you upfront. Once they get it they phone you to arrange fitting and they get the job done, perfectly and reliably. I never had to phone them to chase up. Thank you!

September 20, 2023
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Reply from Shuttercraft - Bristol

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

All the shutters fitted perfectly &…

All the shutters fitted perfectly & installation went extremely well with no problems encountered.

August 29, 2023
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Cafe style shutters

The whole process was seamless delivered everything promised. In fact shutters were here earlier than expected. Product excellent. Fitter very efficient tidy and friendly.

September 7, 2023
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Reply from Shuttercraft - Bristol

Dear Kim, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

The shutters are brilliant

The blinds are brilliant. Ryan who fitted the shutters was very pleasant, and professional, fitted the shutters expertly . Would recommend shuttercraft, Bristol and Swindon .

September 16, 2023
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Extremely pleased.

We were really pleased with the quality and the fitting of our shutters (thank you - Marcus for a professional job). They have transformed our rooms to make modern and spacious.

September 9, 2023
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, excellent fitting and customer care.
Thrilled with my shutters they have transformed my lounge, dining area and bedrooms.

September 8, 2023
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Chris is straight forward and gave me…

Chris is straight forward and gave me great confidence in the product and Shuttercraft itself.

September 8, 2023
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Reply from Shuttercraft - Bristol

Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Shutter fitting par excellence!

The whole experience was extremely pleasant and hassle free. Choosing the style we liked in the shop,with guidance and advice from Tallulah, the home measurements with Chris,very efficient and helpful with how the shutters would be arranged and fitted . To the fitting by Marcus, done in half a day with the absolute minimum of disruption and mess. Definitely an advantage to take the rubbish removal service. Top notch all round! A great improvement to the look of the windows.

August 5, 2023
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Reply from Shuttercraft - Bristol

Dear Allan, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Lovely people to deal with

Lovely people to deal with. Delivered on time and fitted well.

August 5, 2023
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Reply from Shuttercraft - Bristol

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Highly Recommended

Extremely happy with our shutters, transformed every room. Excellent service from beginning to end. Our fitter (Ryan) very accommodating, polite and efficient. Would definately use again.
Mr & Mrs Webb

July 31, 2023
Unprompted review
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Very pleased with the result

Very pleased with the result, looks fabulous. Marcus was brilliant

July 8, 2023
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Reply from Shuttercraft - Bristol

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

No hesitation in recommending

From the moment we met Chris from the Westbury on Trym, Bristol branch, we felt confident we would get the shutters we wanted. He came up with an excellent design that completely met our needs. Communication was good throughout. Fitting was remarkably efficient. We are delighted with our shutters.

July 8, 2023
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Showroom led to sale

The showroom is very useful, reassuring to actually see the range. All staff have been helpful and professional. The shutters were fitted when promised and within time frame. They are great!

June 22, 2023
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Excellent quality shutters with great…

Excellent quality shutters with great customer service from the whole team.

June 13, 2023
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Reply from Shuttercraft - Bristol

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Comprehensive quotation received within 24 hours of measure. Delivered on time. Fitting was carried out very professionally and efficiently, no mess and even moved all the furniture we cleared to allow access back into place. Very high standard product. Very pleased with the overall look, it has transformed our property. Thank you to Chris and team

May 11, 2023
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Reply from Shuttercraft - Bristol

Dear Sandra, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

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