Shuttercraft - Bristol Reviews 230

TrustScore 5 out of 5

4.9

Bristol & surrounding areas, BS1 Bristol, Wales, GB


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Rated 5 out of 5 stars

Great service from the whole team, we had exterior shutters installed on our house to help keep it cool in the summer, really good experience. Friendly, professional and very quick to install once the... See more

Company replied

Rated 5 out of 5 stars

What a fabulous company to deal with! From the very first appointment to the final fitting, all were very courteous & well informed. Quotations arrived promptly, even when we asked for another wood... See more

Company replied

Rated 5 out of 5 stars

Super friendly with great advice. Helped us pick out exactly what we wanted, walked us through and measured everything. They also produced options for us to consider and were massively accommodating!... See more

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Rated 5 out of 5 stars

From start to end product the service provided by Shuttercraft was excellent, Well informed, good communications and our fitter Marcus was courteous. The shutters were fitted efficiently and am very... See more

Company replied


Company details

  1. Window Treatment Store

About Shuttercraft - Bristol

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
Discover Our Blinds
Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • Bristol & surrounding areas, BS1, Bristol, Wales, United Kingdom

  • 0117 3224 900

4.9

Excellent

TrustScore 5 out of 5

230 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service!

Really professional, friendly service at a reasonable cost - thank you so much!

May 8, 2023
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

The quality of the blinds & service…

The quality of the shutters & service from both the guys in the office and those on site was brilliant.

May 11, 2023
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 4 out of 5 stars

Shutters are excellent but they had to…

Shutters are excellent but they had to come back and clean up some small scrapes and dings the fitter made otherwise would have given 5 ⭐️ they're fine now

April 2, 2023
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Reply from Shuttercraft - Bristol

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon

Rated 4 out of 5 stars

Great experience and product, one minor annoyance

Shuttercraft staff friendly and helpful throughout the process. Shutters fit like a glove and are well worth the money. I’ve knocked a star off as I was left with all of the packaging the shutters shipped in. There was so much of it I had to book a tip visit. Shame the fitter did not take this away in their van.

April 1, 2023
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Reply from Shuttercraft - Bristol

Thank you for your feedback. We're very pleased that you had a great experience with us.
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon

Rated 5 out of 5 stars

We first used Shuttercraft when we had…

We first used Shuttercraft when we had our 4 bed house. They did a wonderful job. We sold 2 years ago and moved to an apartment and we have had shutters put in there. They make the property look so beautiful. The fitters are always polite and very tidy. Can't fault at all. Just brilliant.

April 1, 2023
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Perfect

Excellent shutters and brilliant installation, very quick and quiet. Customer experience could not have been better from initial enquiry to fitting. We'll done to all and thanks for your amazing service.

April 1, 2023
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

The shutters are everything I expected…

The shutters are everything I expected and more, good quality and look great. The service I received from entering the shop to having them fitted was exceptional. Very friendly, polite team, very respectful of your home cannot fault them.

March 29, 2022
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Reply from Shuttercraft - Bristol

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Perfect fit

The shutters are great, the staff have been helpful and the fitter was so clean and tidy when he fitted them. They are perfectly fitted and enhance our home greatly.

November 28, 2022
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Excellent Job

Fitted new shutter to kitchen window after renovation etc. Excellent work carried out by professional skilled fitter. Very pleased with result.

March 23, 2023
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Your determination to put things when…

Your determination to put things when the fault was not of your making.

March 23, 2023
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 4 out of 5 stars

Excellent non pushy initial measure up…

Excellent non pushy initial measure up visit. Lovely blinds and they price matched. The only issue was that they left all the packaging which was a pain to get rid of as so much of it

February 10, 2023
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Reply from Shuttercraft - Bristol

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Over the moon

Over the moon with my new shutters, from start to finish the whole experience was seamless. All the staff were professional and friendly, and I was kept up to date with del and fitting dates and times

January 27, 2023
Unprompted review
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

No hard sell

No hard sell. Honest, efficient and timely. Would definitely use the company again.

November 25, 2022
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Lots to choose from in their shop with…

Lots to choose from in their shop with good advice on which to choose, then appointment for measuring windows. A wait of 12 weeks then the day of fitting the shutters.
Fitted like a glove and look wonderful. Completely changed the look and feel of the room. Really delighted.

February 25, 2023
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Reply from Shuttercraft - Bristol

Dear Susan, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

A very efficient service

A very efficient service. Charming people. Excellent product. Highly recommended

February 1, 2023
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Reply from Shuttercraft - Bristol

DearJudith, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Definitely recommended!

This was our second installation of shutters by Shuttercraft and again we are delighted. Everything went smoothly, from initial order to the actual installation. Our shutters look fantastic.

September 5, 2022
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great job from Shuttercraft!

Great job from Shuttercraft, from the visit in the store in Westbury on trym, they were very helpful and gave us the right advice to which ones would be right for us, the measurements appointment was booked and was smooth and of course the exciting part was the fitting, Mark was friendly and made it look easy and fitted them perfectly with a great finish. Highly recommend these guys!

January 23, 2023
Unprompted review
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 4 out of 5 stars

The windows were excellent

The windows were excellent. The fitter was excellent. Windows looks brilliant.

September 25, 2022
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Reply from Shuttercraft - Bristol

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon

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