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Shuttercraft - Bristol Reviews 

232
TrustScore 5 out of 5

4.9

Bristol & surrounding areas, BS1 Bristol, Wales, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From the initial visit to installation the process was great. They were able to fit me in around my work schedule and were very helpful in waiting while l was free. All installation work was carried o... See more

Company replied

Rated 5 out of 5 stars

The sales person together with the shutter fitter was very professional, in their knowledge of the product and was able to give adequate advice and opinions. The fitter was particularly good at compl... See more

Company replied

Rated 5 out of 5 stars

What a fabulous company to deal with! From the very first appointment to the final fitting, all were very courteous & well informed. Quotations arrived promptly, even when we asked for another wood... See more

Company replied

Rated 5 out of 5 stars

Super friendly with great advice. Helped us pick out exactly what we wanted, walked us through and measured everything. They also produced options for us to consider and were massively accommodating!... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Home Improvement Store

About Shuttercraft - Bristol

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
Discover Our Blinds
Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • Bristol & surrounding areas, BS1, Bristol, Wales, United Kingdom

  • 0117 3224 900

4.9

Excellent

TrustScore 5 out of 5

232 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(232)

171 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent quality shutters with great…

Excellent quality shutters with great customer service from the whole team.

June 13, 2023
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Reply from Shuttercraft - Bristol

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Comprehensive quotation received within 24 hours of measure. Delivered on time. Fitting was carried out very professionally and efficiently, no mess and even moved all the furniture we cleared to allow access back into place. Very high standard product. Very pleased with the overall look, it has transformed our property. Thank you to Chris and team

May 11, 2023
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Reply from Shuttercraft - Bristol

Dear Sandra, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service!

Really professional, friendly service at a reasonable cost - thank you so much!

May 8, 2023
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

The quality of the blinds & service…

The quality of the shutters & service from both the guys in the office and those on site was brilliant.

May 11, 2023
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 4 out of 5 stars

Shutters are excellent but they had to…

Shutters are excellent but they had to come back and clean up some small scrapes and dings the fitter made otherwise would have given 5 ⭐️ they're fine now

April 2, 2023
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Reply from Shuttercraft - Bristol

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon

Rated 4 out of 5 stars

Great experience and product, one minor annoyance

Shuttercraft staff friendly and helpful throughout the process. Shutters fit like a glove and are well worth the money. I’ve knocked a star off as I was left with all of the packaging the shutters shipped in. There was so much of it I had to book a tip visit. Shame the fitter did not take this away in their van.

April 1, 2023
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Reply from Shuttercraft - Bristol

Thank you for your feedback. We're very pleased that you had a great experience with us.
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon

Rated 5 out of 5 stars

We first used Shuttercraft when we had…

We first used Shuttercraft when we had our 4 bed house. They did a wonderful job. We sold 2 years ago and moved to an apartment and we have had shutters put in there. They make the property look so beautiful. The fitters are always polite and very tidy. Can't fault at all. Just brilliant.

April 1, 2023
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Perfect

Excellent shutters and brilliant installation, very quick and quiet. Customer experience could not have been better from initial enquiry to fitting. We'll done to all and thanks for your amazing service.

April 1, 2023
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

The shutters are everything I expected…

The shutters are everything I expected and more, good quality and look great. The service I received from entering the shop to having them fitted was exceptional. Very friendly, polite team, very respectful of your home cannot fault them.

March 29, 2022
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Reply from Shuttercraft - Bristol

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Perfect fit

The shutters are great, the staff have been helpful and the fitter was so clean and tidy when he fitted them. They are perfectly fitted and enhance our home greatly.

November 28, 2022
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Excellent Job

Fitted new shutter to kitchen window after renovation etc. Excellent work carried out by professional skilled fitter. Very pleased with result.

March 23, 2023
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Your determination to put things when…

Your determination to put things when the fault was not of your making.

March 23, 2023
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 4 out of 5 stars

Excellent non pushy initial measure up…

Excellent non pushy initial measure up visit. Lovely blinds and they price matched. The only issue was that they left all the packaging which was a pain to get rid of as so much of it

February 10, 2023
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Reply from Shuttercraft - Bristol

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Over the moon

Over the moon with my new shutters, from start to finish the whole experience was seamless. All the staff were professional and friendly, and I was kept up to date with del and fitting dates and times

January 27, 2023
Unprompted review
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

No hard sell

No hard sell. Honest, efficient and timely. Would definitely use the company again.

November 25, 2022
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Lots to choose from in their shop with…

Lots to choose from in their shop with good advice on which to choose, then appointment for measuring windows. A wait of 12 weeks then the day of fitting the shutters.
Fitted like a glove and look wonderful. Completely changed the look and feel of the room. Really delighted.

February 25, 2023
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Reply from Shuttercraft - Bristol

Dear Susan, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

A very efficient service

A very efficient service. Charming people. Excellent product. Highly recommended

February 1, 2023
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Reply from Shuttercraft - Bristol

DearJudith, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Definitely recommended!

This was our second installation of shutters by Shuttercraft and again we are delighted. Everything went smoothly, from initial order to the actual installation. Our shutters look fantastic.

September 5, 2022
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

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