From the initial visit to installation the process was great. They were able to fit me in around my work schedule and were very helpful in waiting while l was free. All installation work was carried o... See more
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The sales person together with the shutter fitter was very professional, in their knowledge of the product and was able to give adequate advice and opinions. The fitter was particularly good at compl... See more
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What a fabulous company to deal with! From the very first appointment to the final fitting, all were very courteous & well informed. Quotations arrived promptly, even when we asked for another wood... See more
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Super friendly with great advice. Helped us pick out exactly what we wanted, walked us through and measured everything. They also produced options for us to consider and were massively accommodating!... See more
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Company details
About Shuttercraft - Bristol
Written by the company
When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.
Trusted nationally. Delivered locally.
We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.
We make light work of looking after you
How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.
We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.
And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.
We only fit premium S:CRAFT shutters
Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.
Established, yet innovative
We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!
Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.
Our ‘No hard sell’ promise
We pride ourselves on our customer service, helping you transform your home to your taste and budget.
We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.
We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.
Contact info
Bristol & surrounding areas, BS1, Bristol, Wales, United Kingdom
- 0117 3224 900
4.9
Excellent
232 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great job from Shuttercraft!
Great job from Shuttercraft, from the visit in the store in Westbury on trym, they were very helpful and gave us the right advice to which ones would be right for us, the measurements appointment was booked and was smooth and of course the exciting part was the fitting, Mark was friendly and made it look easy and fitted them perfectly with a great finish. Highly recommend these guys!
January 23, 2023
Unprompted review
Reply from Shuttercraft - Bristol
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
The windows were excellent
The windows were excellent. The fitter was excellent. Windows looks brilliant.
September 25, 2022
Reply from Shuttercraft - Bristol
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon
Measured windows wrong twice
Measuredwindows wrong twice, fitted the blinds incorrectly twice. 4 visits and 8 months for 1 set of shutters. Still not totally right. The blinds were ‘made to fit’ rather than ‘made to measure’ as advertised. Disappointing all round. In fairness nice people to deal with but I still have ended up with a £2000 set of shutters that just aren’t quite right.
October 31, 2022
Reply from Shuttercraft - Bristol
Thank you for your feedback. I am sorry to hear you didn’t have the fantastic experience that you should expect from us. At Shuttercraft we take our customer service seriously so will be looking into this for you.
Amazing service end to end
Amazing service end to end. Professional, helpful, speedy.
October 26, 2022
Reply from Shuttercraft - Bristol
Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.
Thank u mark from
Thank u mark from
The Bristol area, my wooden shutters are fabulous.. very happy!
November 15, 2022
Unprompted review
Reply from Shuttercraft - Bristol
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Not a good company
I was not impressed with the shutters. They look nice and the fitters were very pleasant and good natured but the pins come out of the track very easily and are very hard to get back in without shredding my fingers. I was told to only move them along flat but this is only possible up to the point of storing them at the end, when you have to begin to fold them and move them along. They also don't fit the space properly and therefore won't all go flat at the same time. The woman who answers the phone is quite rude and implied I was at fault for not being at home when the fitters arrived 50 minutes earlier than I was told.
October 20, 2022
Unprompted review
Reply from Shuttercraft - Bristol
I'm very sorry to hear this, I've forwarded your feedback to the management team to look into this further for you. Thank you for bringing it to our attention.
Very pleased
Really good service from start to finish. Friendly, honest advice. Measured well and expertly fitted. Transformed the look of our property. So easy to open and close and give us the privacy we wanted.
August 20, 2022
Reply from Shuttercraft - Bristol
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Five star service
We are delighted with our shutters and they have been much admired by friends and family. The whole process was excellent from start to finish from help to select the best shutters for us to the installation. We would have no hesitation in recommending Shuttercraft.
April 14, 2022
Reply from Shuttercraft - Bristol
Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.
Great service
October 13, 2022
Reply from Shuttercraft - Bristol
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Very pleased with the end result
Very efficient service. The fitter was very good, taking his time to ensure that the shutters fitted well within the window frames.
September 1, 2022
Reply from Shuttercraft - Bristol
Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.
Great service and great product…
Great service and great product extremely pleased with our experience and would definitely recommend Shuttercraft.
May 1, 2022
Reply from Shuttercraft - Bristol
Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.
Absolutely fantastic service through…
Absolutely fantastic service through out and the product is top quality really finishes our living room and kitchen off with look and privacy.
February 3, 2022
Reply from Shuttercraft - Bristol
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
Excellent service & product
Excellent service from quotation to installation. Very professional service from all & excellent product. Very pleased with my shutters.
June 16, 2022
Reply from Shuttercraft - Bristol
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon
Excellent service and product.
Professional, swift and efficient installation of shutters. Everybody I communicated with at shutter craft were friendly and helpful.
We are so pleased with our shutters, brilliant quality product, I had reservations that they would make the room look dark however I am pleasantly surprised with how much light they let in. They look great!! I highly recommend using Shutter Craft.
August 17, 2022
Reply from Shuttercraft - Bristol
Dear Esme, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
Really pleased with our shutters from…
Really pleased with our shutters from Shuttercraft. Good quality & good fit. Very helpful & friendly company. Would buy from them again.
June 19, 2022
Reply from Shuttercraft - Bristol
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon
Really pleased with shutters
Really pleased with shutters. A bit disappointing that you have to wait so long for them to arrive and be fitted over 3 months
The Quality and guys that fit them are great the fitters were respectful of my home and me.
Would highly recommend shuttercraft
June 2, 2022
Reply from Shuttercraft - Bristol
Thank you for your feedback. We’re very pleased that you had a great experience with us.
Brilliant service from start to finish
Brilliant service from start to finish. Fitter did a sterking job. Shutters look absolutely stunning and finish off my rooms perfectly
May 26, 2022
Reply from Shuttercraft - Bristol
Dear Ann, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
Amazing
Love my shutters, excellent service in helping me choose the right shutters for my home through to delivery and installation. Highly recommend I will be getting more! Thank you
May 5, 2022
Reply from Shuttercraft - Bristol
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
Professional Service
Went to the Westbury on Trym branch in Bristol and the very helpful staff there talked us through all the various options and gave us a provisional quote based on my rough measurements. Decided to go with them and an appointment was made for a representative to come round for a proper survey. Once the shutters had been made a fitter came and installed them. This was done quickly and efficiently with very little mess which was cleared up before he left. All the staff we came into contact with were polite, knowledgeable and friendly and we could not have asked for better service. Overall extremely pleased with our experience and the product and would not hesitate to recommend Shuttercraft to anyone thinking of having shutters installed.
May 4, 2022
Reply from Shuttercraft - Bristol
Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.
The whole experience with Shuttercraft…
The whole experience with Shuttercraft was very smooth, right from my initial visit to the showroom to the fitting of my shutters.
March 16, 2022
Reply from Shuttercraft - Bristol
Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.
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