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Shuttercraft - Bristol Reviews 

232
TrustScore 5 out of 5

4.9

Bristol & surrounding areas, BS1 Bristol, Wales, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From the initial visit to installation the process was great. They were able to fit me in around my work schedule and were very helpful in waiting while l was free. All installation work was carried o... See more

Company replied

Rated 5 out of 5 stars

The sales person together with the shutter fitter was very professional, in their knowledge of the product and was able to give adequate advice and opinions. The fitter was particularly good at compl... See more

Company replied

Rated 5 out of 5 stars

What a fabulous company to deal with! From the very first appointment to the final fitting, all were very courteous & well informed. Quotations arrived promptly, even when we asked for another wood... See more

Company replied

Rated 5 out of 5 stars

Super friendly with great advice. Helped us pick out exactly what we wanted, walked us through and measured everything. They also produced options for us to consider and were massively accommodating!... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Home Improvement Store

About Shuttercraft - Bristol

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
Discover Our Blinds
Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • Bristol & surrounding areas, BS1, Bristol, Wales, United Kingdom

  • 0117 3224 900

4.9

Excellent

TrustScore 5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(232)

169 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

March 3, 2022
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

The shutters were fitted quickly and expertly

The shutters were fitted quickly and expertly, with no mess and on the day agreed. The shutters look amazing and I’m so glad we had them.

March 2, 2022
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 4 out of 5 stars

Overall the experience was good

The initial visit to the showroom was good. When our shutters were fitted there was a problem with one of them & it didn’t line up with the window frame as it was not installed properly. We had a visit from Chris the surveyor who rectified the problem for us.

February 26, 2022
Unprompted review
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Reply from Shuttercraft - Bristol

Thank you for your feedback. We're very pleased that you had a great experience with us.
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon

Rated 5 out of 5 stars

Review

Review

Very helpful when we visited the showroom. Quick to come out to measure and give quote. We are Very pleased with our shutter window.
Shuttercraft Bristol
4, Wootton Road, St Annes, BS4 4AL

February 25, 2022
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Reply from Shuttercraft - Bristol

Dear Rachael, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 3 out of 5 stars

Good quality product, poor communication

Good quality of product but the communication wasn’t the best.

We ordered in October and didn’t get our fitting until Feb. Obviously understand that there was supply issues due to covid etc but to have no update for 3 months after forking out a lot of money isn’t great.

We also had to chase to get a fitting slot, despite them saying they would contact us.

February 24, 2022
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Reply from Shuttercraft - Bristol

Thank you for your feedback. I am sorry to hear you didn’t have the fantastic experience that you should expect from us. At Shuttercraft we take our customer service seriously so will be looking into this for you.

Rated 5 out of 5 stars

Excellent communication throughout…

Excellent communication throughout along with skilled installation. Would definitely use again.

February 24, 2022
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Reply from Shuttercraft - Bristol

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Absolutely in love with my shutters

Absolutely in love with my shutters, everyone who visits comments, great communication with the company and a lovely chap who put them up!

February 23, 2022
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Reply from Shuttercraft - Bristol

Dear Robyn, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great Service

Great Service! We are really pleased with the Shutters.

February 23, 2022
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Shuttercraft were very reliable

Shuttercraft were very reliable. The shutters are excellent, well fitted and just what we wanted. Prompt and courteous service throughout.

February 22, 2022
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Reply from Shuttercraft - Bristol

Dear Gweneth, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service

Great service. Shutter blinds look great.

February 22, 2022
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Really helpful and lovely showroom to…

Really helpful and lovely showroom to view available products

February 22, 2022
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Reply from Shuttercraft - Bristol

Dear Lucy, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

I LOVE my shutters!

I absolutely LOVE my shutters, they look beautiful!

I was very impressed with the service, from the measuring up, the advice and the fitting, very friendly and professional from beginning to end.

There was quite a delay between ordering and fitting, but that was to be expected with Covid and Brexit delays.

Well worth the wait, I thoroughly recommend. ☺️

February 16, 2022
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars
Shuttercraft - Bristol logo

Reply from Shuttercraft - Bristol

Dear Mrs Paul, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent

Excellent product, excellent service and value for money. I have already recommend them to my friend

February 15, 2022
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Reply from Shuttercraft - Bristol

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Great service from the showroom to the…

Great service from the showroom to the fitter!

February 15, 2022
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

First class service from initial…

First class service from initial consultation to fitting. A quality product at a really competitive price delivered within predicted delivery period. They look stunning!

February 15, 2022
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Reply from Shuttercraft - Bristol

Dear Mrs Jones, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

Rated 5 out of 5 stars

Shuttercraft friendly and efficient

Shuttercraft from initial viewing at the shop to the fitting were professional and thoughtful.
The shutters are great and may get more.

February 15, 2022
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Reply from Shuttercraft - Bristol

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Would recommend

Great quality shutters! Excellent service.

February 15, 2022
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Stunning Shutters ❤️

I have been wanting shutters installed for ages and I finally decided to go for it.. and I’m so glad I did. They are just stunning. From start to finish I couldn’t be happier with the service I received from Tallulah at the show room who could not have been nicer and she new her stuff. Great advice and great service, to Chris who came to measure up and to Marcus who came to fit them and he went above and beyond to make sure they were perfect. The whole team were fantastic. It was the best money I’ve spent. Totally worth it and I’m planning to order more once our garage conversion is complete. I just love them. They have transformed our home and they are stunning. I can’t recommend them highly enough. Superb service and fitting. Thank you Shuttercraft.

October 29, 2021
Unprompted review
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Reply from Shuttercraft - Bristol

Dear Louise, we would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us. It has been our pleasure to be a part of this transformation. Hope to see you again very soon!

Rated 5 out of 5 stars

Fantastic full window and cafe-style…

Fantastic full window and cafe-style shutters! We are really pleased with our shutters which have transformed our windows and rooms. Really great quality shutters which were fitted quickly and professionally. Thankyou Shuttercraft!

October 29, 2021
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Reply from Shuttercraft - Bristol

Dear Sara, your feedback is really appreciated. Thank you for taking the time to share your experience with us. We are so pleased you were happy with our service!

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