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Shuttercraft - Bristol Reviews 

232
TrustScore 5 out of 5

4.9

Bristol & surrounding areas, BS1 Bristol, Wales, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From the initial visit to installation the process was great. They were able to fit me in around my work schedule and were very helpful in waiting while l was free. All installation work was carried o... See more

Company replied

Rated 5 out of 5 stars

The sales person together with the shutter fitter was very professional, in their knowledge of the product and was able to give adequate advice and opinions. The fitter was particularly good at compl... See more

Company replied

Rated 5 out of 5 stars

What a fabulous company to deal with! From the very first appointment to the final fitting, all were very courteous & well informed. Quotations arrived promptly, even when we asked for another wood... See more

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Rated 5 out of 5 stars

Super friendly with great advice. Helped us pick out exactly what we wanted, walked us through and measured everything. They also produced options for us to consider and were massively accommodating!... See more

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Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Home Improvement Store

About Shuttercraft - Bristol

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
Discover Our Blinds
Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • Bristol & surrounding areas, BS1, Bristol, Wales, United Kingdom

  • 0117 3224 900

4.9

Excellent

TrustScore 5 out of 5

232 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(232)

169 reviews in the last 12 months

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Rated 4 out of 5 stars

Great product but a bit of a niggle

Great product at reasonable price, considering today's economic climate, expertly fitted by courteous, professional tradesmen.

They do look great but we did have an issue with the 'usability' of the shutters in that when opened some of them hit against the radiators and fittings in the rooms (lounge and bedroom). This was rectified with no fuss in the bedroom by fitting 'concertina' type shutters instead but I do feel the original survey should have picked this up and pointed out the potential issues in the first place. We couldn't do much about the lounge but again if we were made aware we might have rethought whether we needed them or not. We have fixed this by rearranging and purchasing different furniture which means they are now more 'fit for purpose' but as I said Shuttercraft rectified the ones in the bedroom without fuss and in a professional manner so all in all a very good service.

Special thanks to the fitters and Tallulah, who are a credit to the company.

October 29, 2021
Rated 5 out of 5 stars

Great service

What a great service from looking at shutters in store to measuring up and ordering and fitting. Couldn’t be happier ! Love them.

October 22, 2021
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Reply from Shuttercraft - Bristol

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

New blinds

Excellent service from all staff the blinds we have had fitted are extremely well made and installed to vary hi standard we will recommend them lot's off people have asked who supplied them 👍👍

October 21, 2021
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Reply from Shuttercraft - Bristol

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Excellent service and the shutters were…

Excellent service and the shutters were very good quality.

October 21, 2021
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Thrilled with my shutters!

I have purchased 2 sets of shutters now and am thrilled with both. The service was excellent all round - good value for money, quality and customer service. I have recommended Shuttercraft to my friends!

October 21, 2021
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Reply from Shuttercraft - Bristol

Dear Amy, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

Rated 5 out of 5 stars

Excellent service provided from moment…

Excellent service provided from moment of contact consultation to measurement consultation and fitting. Whole team highly polite and professional . Would highly recommend .

October 21, 2021
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review Paula. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Great quality shutters

We love our new shutters in our living room bay window, perfectly fitted and great quality. Good customer service throughout, would recommend.

October 18, 2021
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Reply from Shuttercraft - Bristol

Dear Samantha, we are glad your living room wonderful now - so pleased to be a part of this transformation! See you again!

Rated 5 out of 5 stars

excellent service helpful polite staff…

excellent service helpful polite staff thrilled with the blinds recommend to anyone .my daughter already had them. THANK YOU

October 17, 2021
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Reply from Shuttercraft - Bristol

Dear Jane, we have enjoyed reading your kind words describing your experience with us! Thank you for taking the time, we hope to see you again soon.

Rated 5 out of 5 stars

Amazing

Amazing from ordering, measuring to fitting. Honest and helpful staff. Good communication via phone and email. Good value and quality Highly recommend

October 14, 2021
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Reply from Shuttercraft - Bristol

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Shuttercraft Bristol

I found the whole experience efficient and felt no pressure to go ahead. The girls in the Westbury on Trym store (Tyisha and Joy) were helpful and Chris who came to measure up was informative and obviously very knowledgable about what he does. Marcus fitted the shutters and did a really good job and you could tell he enjoys the work.

Yes, shutters aren’t cheap but you get what you pay for and that includes the customer service aspect too. Our shutters look so smart. I just have to decorate the room now!

October 14, 2021
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Reply from Shuttercraft - Bristol

Dear Julie, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great quality product and friendly

Great quality product and friendly, efficient service. Very professional.

October 14, 2021
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Reply from Shuttercraft - Bristol

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

The shutters look great

The shutters fit perfectly and make the room look lovely

October 14, 2021
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

I wish every business I dealt with was…

I wish every business I dealt with was like Shuttercraft. It was a very personal experience from beginning to end. Everyone had excellent communication skills and appeared to have all the time in the world for me. And I’m really pleased with my shutters. They’re exactly what I hoped they would be. They have been made and fitted to perfection. On that basis I have just ordered another set! Thank you Shuttercraft - it’s been a pleasure.

October 14, 2021
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Reply from Shuttercraft - Bristol

Dear Kay, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 4 out of 5 stars

Shutters

Totally in love with the new shutters and they have transformed our lounge. Had great service in the Westbury showroom, went in a couple of times to make sure our choice was the right one for us and nothing was too much trouble. Chris came to measure up and offered good advice on how best to hang the shutters to get maximum space and light. Aaron came to install them and did an excellent job, we are so so pleased with them. Would highly recommend and will definitely use them again for blinds as they have a great choice too! Thanks to all!

October 14, 2021
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Reply from Shuttercraft - Bristol

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon

Rated 5 out of 5 stars

Quality shutters

So pleased with my windows from Shuttercraft . Had all of my windows done from them and they look fabulous. Great service great customer care and the quality of the shutters are great. Highly recommend Shuttercraft .

October 14, 2021
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Reply from Shuttercraft - Bristol

Dear Adrienne, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great Service

Great Service and really happy with the shutters. Look great in my bathroom 😊

October 14, 2021
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Very Happy Customer 👍🏻

Just had three shutters installed today by Mark who did an amazing job and was very respectful. Our shutters look amazing and I cannot fault the whole process and customer service from start to finish. A local company with a showroom and friendly knowledgable staff, I would use Shuttercraft again and recommend them 100%.

October 11, 2021
Unprompted review
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Reply from Shuttercraft - Bristol

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

New shutters and room darkening blind.

New shutters and room darkening blind. This was our second shutter fitting with Shuttercraft and the experience was very straight forward with clear communication, professional service more gorgeous shutters and the room darkening blind is amazing!

September 16, 2021
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Reply from Shuttercraft - Bristol

We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

Rated 4 out of 5 stars

When I came to the shop

When I came to the shop, the young man gave me an estimate that was way out and I almost didn’t go further.
The shutters were installed on the day booked and are satisfactory.

Thanks
C M Carter.

September 16, 2021

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