I chose this company as i had no hard sell, Andy was the fitter and the person who showed samples. He was very thorough and allowed me to decide. The price was also competative. Shutters take a while... See more
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Location
Switch locationCardiff & surrounding areas, CF10 Cardiff & surrounding areas, Wales, GB
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See what reviewers are saying
Definitely recommend Shuttercraft, great service from start to finish.Everyone we dealt with very friendly, polite and courteous. Very competitive quote, fairly long lead time (quoted 14-16 weeks) for... See more
Company replied
Shutters fitted at the front of the house from the Cardiff Team. Martin visited to measure and provide the quotation. He was extremely professional and passionate about the product. Andy then came t... See more
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The shutters look absolutely beautiful in brilliant white. The design is first class. They were delivered and fitted within the time frame agreed which was about 12 weeks. The fitter was knowledgeable... See more
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Company details
About Shuttercraft - Cardiff
Written by the company
When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.
Trusted nationally. Delivered locally.
We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.
We make light work of looking after you
How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.
We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.
And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.
We only fit premium S:CRAFT shutters
Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.
Established, yet innovative
We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!
Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.
Our ‘No hard sell’ promise
We pride ourselves on our customer service, helping you transform your home to your taste and budget.
We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.
We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.
Contact info
Cardiff & surrounding areas, CF10, Cardiff & surrounding areas, Wales, United Kingdom
- 02921 921 129
4.8
Excellent
78 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Shutters
I absolutely love my shutters Lee who fitted them was friendly, professional and cleared up the packaging as he fitted each room also hoovered up any mess. I would highly recommend this company as I am so pleased with the results Thank-you
August 18, 2023
Unprompted review
Reply from Shuttercraft - Cardiff
Dear Lisa, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
The blinds are lovely and really…
The blinds are lovely and really enhance the room .
Couldn’t give 5 stars as our main living room window was measured incorrectly and blind had to be returned and window re measured so now another 3 month wait . We had already removed all the curtain poles so no window cover while awaiting new delivery.
August 5, 2023
Reply from Shuttercraft - Cardiff
Thank you for your feedback. We apologize for the inconvenience caused by the measurement error, resulting in a 3-month wait for your bespoke shutters. Your satisfaction is important to us, and we appreciate your patience while your replacement shutters are being manufactured.
So happy!
Excellent service from measurement and surveying to ordering to fitting.
Beautiful shutters and would use this company again.
Not cheap but also not the most expensive either!
July 8, 2023
Reply from Shuttercraft - Cardiff
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
Excellent service and quality product
Excellent service and quality product. Very happy with our new shutters
July 8, 2023
Reply from Shuttercraft - Cardiff
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
I was very happy with the staff I…
I was very happy with the staff I dealt with in choosing fabric for a roller blind and a Roman blind.
The fitter was prompt and efficient both when doing the measurements and on the day of fitting.
My only criticism is the length of time I had to wait, almost 4 months from start to finish which I feel is excessive for what I had made.
However, I would use Shuttercraft again as I am extremely pleased with both my products but I would be prepared for a bit of a wait next time!
July 8, 2023
Reply from Shuttercraft - Cardiff
Thank you for your feedback. We're very pleased that you had a great experience with us.
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon
Beautiful shutters and great customer service …
From start to finish a completely stress free experience.A very efficient and friendly company to deal with and the product is a good price. Well worth waiting for these shutters which look beautiful and are of good quality. Would definitely recommend them.
July 8, 2023
Reply from Shuttercraft - Cardiff
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Absolutely great service & product
Absolutely great service & product, from the first phone call to the shop at Whitchurch Cardiff to the excellent fitting by Lee,
July 5, 2023
Unprompted review
Reply from Shuttercraft - Cardiff
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Excellent blinds
Excellent blinds, quick installation and no mess, excellent service, and the blinds look amazing thank you 😊
June 21, 2023
Reply from Shuttercraft - Cardiff
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
Reply from Shuttercraft - Cardiff
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Excellent service and communication
Excellent service and communication, from the initial consultation to fitting. Lee did a brilliant job when it came to actually installing the shutters. Would definitely go back to Shuttercraft in future
April 15, 2023
Reply from Shuttercraft - Cardiff
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Great company to deal with.
From the very first visit to the showroom in Cardiff to the fitting of my shutters the entire experience was a pleasure. Any questions or queries I had were dealt with in a supportive way and I felt really comfortable with all the people I dealt with. I would definitely recommend this company to others.
April 1, 2023
Reply from Shuttercraft - Cardiff
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Shutters arrived earlier than expected
Shutters arrived earlier than expected, and fitted within the week Really pleased with them
April 1, 2023
Reply from Shuttercraft - Cardiff
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Took a long time to come but once here…
Took a long time to come but once here they were fitted quickly, left my house clean and tidy, I love them so much I decided to order more for my landing and bedroom. Well done shuttercraft
March 23, 2023
Reply from Shuttercraft - Cardiff
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
Clean and efficient workmanship
Clean and efficient workmanship. I would certainly use
the company again and recommend them to others.
October 23, 2022
Reply from Shuttercraft - Cardiff
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Excellent first class service
Excellent first class service! From the showroom experience of choosing the right shutters and the right colour and for the friendly yet professional advice from the Sales team to the professional, efficient, friendly, tidy and clean fitters. Everything arrived on time/frequent telephone calls to keep me updated with the order process and exact date of arrival of goods and convenient date for fitting. Upon placing the order only requested small deposit with balance payable only after fitting and being happy with the service provided and product fitted. These shutters were organised by myself for my elderly mother’s house, but I will definitely be ordering again this year for my house when my new windows have been fitted. Thank you Shuttercraft, as they have transformed her house and she is over the moon with the service provided.
March 23, 2023
Reply from Shuttercraft - Cardiff
Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.
Excellent service and product
We had excellent service from first visit to their office, survey and fitting . The shutters are excellent and very professionally fitted. Can’t fault them
March 23, 2023
Reply from Shuttercraft - Cardiff
DearMoira, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
Reply from Shuttercraft - Cardiff
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
Great service, quality and fitting.
Helpful showroom, no pressure. Clarity on fitting date. Fitter excellent - top marks.
January 3, 2023
Reply from Shuttercraft - Cardiff
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Fantastic service excellent product…
Fantastic service excellent product great customer care
December 13, 2022
Reply from Shuttercraft - Cardiff
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Excellent product and excellent customer service
The product is excellent,the fitter who installed the shutters did a wonderful job,no mess and very few cups of coffee were taken as he was totally focused on providing us with the best experience. Well done Lee I will recommend your professional attitude and skill to everyone.
October 3, 2022
Reply from Shuttercraft - Cardiff
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
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