Shuttercraft - Derbyshire Reviews 38

TrustScore 4.5 out of 5

4.7

Derwent Business Centre, Clarke Street, DE1 2BU Derby, Derbyshire, GB


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Rated 5 out of 5 stars

The whole process of buying our shutters from Shuttercraft has been excellent. Matt came along with a wealth of knowledge and advice, a friendly face and a good price! He was absolutely... See more

Company replied

Rated 5 out of 5 stars

From first contact, friendly and professional first visit where the lady took all measurements so no surveyor visit needed, to the fitting I have been very impressed with Shuttercraft. You don’t pa... See more

Company replied

Rated 5 out of 5 stars

Communication was good throughout the ordering and challenging delivery situations currently being experienced. Fitting was excellent the fitters were very professional and respectful and cleaned... See more

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Rated 5 out of 5 stars

Love my shutter from Shuttercraft. Lovely lady came to measure and advise on options. I received the shutter when expected and it was fitted by a lovely guy in a matter of minutes. Great all rou... See more

Company replied


Company details

  1. Window Treatment Store

About Shuttercraft - Derbyshire

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
Discover Our Blinds
Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • Derwent Business Centre, Clarke Street, DE1 2BU, Derby, Derbyshire, United Kingdom

  • 01332 561620

4.7

Excellent

TrustScore 4.5 out of 5

38 reviews

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Rated 5 out of 5 stars

Very happy with the results

Very happy with the results. From initial survey which was done very professionally with no hard sell to the fitting of the shutters, no mess left behind hoovered and cleaned.

February 17, 2022
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Reply from Shuttercraft - Derbyshire

Dear Mick, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent service and fitting and…

Excellent service and fitting and importantly the product is perfect … thank you

January 31, 2022
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Reply from Shuttercraft - Derbyshire

Dear Janet, your feedback is really appreciated. Thank you for taking the time to share your experience with us. We are so pleased you were happy with our service!

Rated 5 out of 5 stars

Excellent

After a lengthy deliberation on what to have at my recessed dormer windows I decided on shutters. Karen came round to measure up she was very friendly and explained about all the options I could have. I decided on white MDF with the black out blinds. She was a brilliant first contact with Shuttercraft and I instantly liked her. I got a quote from her very quick and because I got a good first impression booked them. I had to wait about 13 weeks but they were well worth the wait. Scott came to fit them he was very friendly and easy to talk to. He cleaned up after himself and has done a great job at installing them. I am so glad I decided to have shutters though a little more then other blind options these are far superior and the black out blind works amazingly with the shutters. I would have no hesitation in recommending Shuttercraft and will definitely use them again. Both Karen and Scott are a credit to the company. The review will be posted under my daughters name not mine which is Julie Grimes

December 30, 2021
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Reply from Shuttercraft - Derbyshire

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

My shutters are beautiful and the

My shutters are beautiful and the service I received was excellent. I would highly recommend to everyone. The company are very professional, so good in fact I will be ordering some for my bedroom x

December 22, 2021
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Reply from Shuttercraft - Derbyshire

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Brilliant

From the survey to the fitting of our shutters the service was excellent. We are extremely pleased, they look amazing.

December 2, 2021
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Reply from Shuttercraft - Derbyshire

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Over the Moon

I used Shuttercraft after several recommendations and were very professional and very informative when they came to do the quote..Great communication when it came to fitting and arranging dates. Fitter was lovely, removed all rubbish and left everything clean and tidy and gave me a demonstration on what to do and not to do.
Highly recommend, great price too.

November 24, 2021
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Reply from Shuttercraft - Derbyshire

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Amazing Cafe Style Shutters

I can’t recommend this company enough, the service was amazing. Karen and the shutter fitter were professional but super friendly and the shutters look amazing and have totally transformed my living room 😊

November 15, 2021
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Reply from Shuttercraft - Derbyshire

Dear Monique, thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon!

Rated 5 out of 5 stars

Excellent service from consultation to…

Excellent service from consultation to installation. Very happy with the quality and they look great. Lead in time a little longer than in the past, from order, but that is out of the suppliers hands.

November 11, 2021
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Reply from Shuttercraft - Derbyshire

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Fantastic service and shutters

I looked at a few different suppliers for shutters but the Shuttercraft customer service, shutter quality and cost made me choose them. Once selected the customer service remained excellent and the fitting of the shutters was even better than I expected! I’ll definitely be buying more shutters from Shuttercraft!

October 3, 2021
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Reply from Shuttercraft - Derbyshire

Dear Ellie, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Absolutely delighted with company & our…

Absolutely delighted with company & our shutter blinds. From start to finish the service, information & product is faultless. We couldn’t have been more please and will certainly use them again when further shutters are required. We can highly recommend shutter craft.

September 24, 2021
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Reply from Shuttercraft - Derbyshire

A big thank you for the time you have taken to write this review Angie. It was our pleasure to work with you! We are very happy you liked them and received the excellent service that is always expected from us. We hope to see you again soon!

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Stepped up and delivered an excellent product after a bad experience with another supplier, glad they did and I’ll use again and recommend to family and friends.

July 14, 2021
Rated 5 out of 5 stars

Fantastic quality and service

Love the shutters, fantastic quality and excellent customer service. They took a little bit longer to come than I expected but that was due to covid and wasn’t their fault. Very happy customer and would use again and recommend

July 14, 2021
Rated 5 out of 5 stars

My blinds were fitted yesterday and I…

My blinds were fitted yesterday and I am delighted with them. My neighbours have already asked for Shuttercrafts number! I have a bungalow and it gives my bedrooms so much more privacy. The fitter was polite, prompt and tidy, plus he took all his rubbish away with. Absolutely love them!

May 6, 2021
Unprompted review
Rated 5 out of 5 stars

100% recommended!

Can't recommend Shuttercraft highly enough!

From their first contact, coming round to demonstrate (in a Covid secure manner) to the actual fitting, everything has been first class.

We are over the moon with the shutters. They look absolutely fantastic and Scott (the fitter) was professional, courteous and has done a brilliant job. He tidied up after himself and you wouldn't have know he'd been in the house - other than it's now Insta-worthy!!

February 8, 2021
Unprompted review

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