From measurement to installation, the process couldn't have been managed more professionally. Ours was quite a large job - shutters in four rooms - and Giles worked tirelessly and cheerfully to fin... See more
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Location
Switch locationChiltern House, 45 Station Rd, RG9 1AT Henley-on-Thames, Oxfordshire, GB
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See what reviewers are saying
So happy with our shutters! Giles was great he wasn’t pushy at all and we were happy with the price so went ahead and the twelve week wait for installation gave us time to decorate. They arrived pra... See more
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We are so pleased with our shutters! Giles was friendly and efficient, as well as the best price out of all our quotes. It was a really easy process and no sales pressure. Would not hesitate to recomm... See more
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I cannot praise Shuttercraft enough for the supply and installation of our Shutters. Jim from his initial sales visit to yesterday’s installation was thoroughly professional in all that he did. He too... See more
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Company details
About Shuttercraft - Henley
Written by the company
When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.
Trusted nationally. Delivered locally.
We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.
We make light work of looking after you
How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.
We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.
And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.
We only fit premium S:CRAFT shutters
Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.
Established, yet innovative
We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!
Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.
Our ‘No hard sell’ promise
We pride ourselves on our customer service, helping you transform your home to your taste and budget.
We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.
We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.
Contact info
Chiltern House, 45 Station Rd, RG9 1AT, Henley-on-Thames, Oxfordshire, United Kingdom
- 01491 529 810
4.8
Excellent
52 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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The whole experience from start to…
The whole experience from start to finish was a pleasure, Giles really is a top man who made an absolutely top job on our sash windows - I would definitely recommend!
March 2, 2022
Unprompted review
Reply from Shuttercraft - Henley
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Excellent service, thrilled with shutters
Excellent service from initial visit to understand what I wanted, to email updates through the process, to delivery and installation. I shopped around to find a shutter company which I was comfortable with but Shuttercraft was exceptional.
March 2, 2022
Unprompted review
Reply from Shuttercraft - Henley
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
Our new shutters are amazing
Our new shutters are amazing - such high quality, look lovely and we've already noticed how much warmer our rooms feel with them! Giles has been fantastic throughout the process. Our initial enquiry was responded to very quickly and he fitted our shutters beautifully. Thanks, Giles! - Hannah and Daryl
February 5, 2022
Unprompted review
Reply from Shuttercraft - Henley
Dear Hannah & Daryl, our staff are always pleased to read reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
Done a great job of our shutters
Done a great job of our shutters. It was a tricky job as the house is very old and wonky, but Giles managed to make them fit really well and they are a joy to look at and use. Highly recommend them
February 4, 2022
Unprompted review
Reply from Shuttercraft - Henley
Dear Gary, thank you for your feedback. We really appreciate you sharing you experience with us. Hope to see you again very soon.
Very glad I went with Shuttercraft…
Very glad I went with Shuttercraft Henley, everything about the buying process was great. Giles is very helpful, no hard sell, competent and the shutters were ahead of schedule, reasonably priced, and look great.
February 3, 2022
Unprompted review
Reply from Shuttercraft - Henley
Dear David, we would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
Excellent
Excellent service, competitive pricing and swift installation - very happy we went with Shuttercraft Henley.
January 31, 2022
Unprompted review
Reply from Shuttercraft - Henley
Dear Eve, we have enjoyed reading your kind words describing your experience with us! Thank you for taking the time, we hope to see you again soon.
Excellent service
Excellent service, quality product and I am thrilled with the end result!
Giles was great - no heavy sell or pressure, communicative and very professional. The shutters have made my house a home, thank you!
January 12, 2022
Unprompted review
Reply from Shuttercraft - Henley
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
Excellent !!
Excellent !!
We asked Shuttercraft for a quotation, and the following day (Saturday) Giles arrived with samples, he then took all the measurements. Within hours we had our quotation.
We were kept up to date regarding delivery time, which was kept to very well.
Today the shutters were fitted today and we are extremely pleased.
First Class.
December 17, 2021
Unprompted review
Reply from Shuttercraft - Henley
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
Polite, punctual and professional.
From start to finish, a very professional approach. Always punctual, polite and, when quoting, careful to explain the options. The shutters came on schedule and we're really pleased with them. We're happy to recommend Giles and team without reservation.
December 9, 2021
Unprompted review
Reply from Shuttercraft - Henley
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon
Transformed our home
Extremely pleased with the work undertaken by Giles and the Shuttercraft (Henley) team, from the initial consultation (no sales pressure whatsoever) through the ordering process (great comms), and to the final fitting (amazing quality product that has made such a positive difference to our home). Highly recommended.
September 23, 2021
Unprompted review
Reply from Shuttercraft - Henley
A big thank you for the time you have taken to write this review Tony. It is our pleasure to be a part of this transformation, very glad you liked them and received the excellent service that is always expected from us. We hope to see you again soon!
The shutter looks great
The shutter looks great, we are really pleased with the finish. The whole process was straightforward and Giles was great at answering any of my questions and keeping us updated.
September 21, 2021
Unprompted review
Reply from Shuttercraft - Henley
Your feedback is really appreciated Sam! Thank you for taking the time to share your experience with us. We are so pleased you were happy with our service. Hope to see you again soon!
Great Service
Great Service. Giles is a true professional from the start. Made making decisions easy and installation was hassle free. End result was excellent!
September 10, 2021
Unprompted review
Reply from Shuttercraft - Henley
Thankyou Andy, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
Highly recommended
From the initial appointment to fitting Giles was great, he took the time to fully understand what I was looking for and discuss the available options, he kept me updated at all stages between order and installation and I can't fault the finished product, they look amazing. Thanks Giles.
September 9, 2021
Unprompted review
Highly recommend
Excellent customer service and a really lovely product - we're so pleased with our bay window shutters that Giles fitted today
August 23, 2021
Unprompted review
Excellent service from Giles...
Excellent service from Giles and a great quality product. Giles was prompt and efficient. He completed 3 double windows in under 3 hours and left our home tidy and rubbish free. I would certainly recommend Shuttercraft.
July 6, 2021
Unprompted review
Would definitely recommend!
Would definitely recommend!
Absolutely love our new shutters. They have transformed the look of the house. So happy with them.
Excellent service and very efficient.
July 4, 2021
Unprompted review
Professional, no fuss experience
Giles was professional and I was pleased with the overall installation (downstairs and upstairs).
June 22, 2021
Unprompted review
Would not hesitate to use again
Giles was extremely professional from start to finish. Explained the options clearly, gave advice where needed, accepted tweaks to our order without fuss and kept us up to date with the progress of the order throughout.
The finished look of the shutters (bay window) was first class. Wouldn’t hesitate to recommend.
June 22, 2021
Unprompted review
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