We are pleased with the shutters-they are good quality and well priced. Ours is an old property (1875) and the window recesses are not always square, so fitting the shutters presented a challenge. T... See more
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Location
Switch locationCavell House, Stannard Place,, St Crispins Road,, NR3 1YE Norwich, Norfolk, GB
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Excellent service from Andy from start to finish. He took the time to explain available options and show samples. The end product (clay, Bermuda shutters with integrated black-out blinds) looks great.... See more
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Steve measured up and was true to his word about fitting schedule . Andy fitted our shutters in one day and was extremely professional and tidy. We are really pleased with the finished product and wo... See more
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Outstanding from start to finish. Shuttercraft Norwich provided excellent advice on the best choice of shutters for our windows and doors, the measuring up was scrupulously careful, and the result was... See more
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Company details
About Shuttercraft - Norwich
Written by the company
When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.
Trusted nationally. Delivered locally.
We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.
We make light work of looking after you
How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.
We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.
And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.
We only fit premium S:CRAFT shutters
Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.
Established, yet innovative
We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!
Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.
Our ‘No hard sell’ promise
We pride ourselves on our customer service, helping you transform your home to your taste and budget.
We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.
We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.
Contact info
Cavell House, Stannard Place,, St Crispins Road,, NR3 1YE, Norwich, Norfolk, United Kingdom
- 01603 604 763
4.9
Excellent
90 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Delighted
Steve and Andy at Shuttercraft Norwich have been superb, professional courteous and friendly. Andy who measured and fitted was brilliant the shutters look stunning, we are so pleased with them and the manner in which they were fitted. Thanks guys. We will be back in future for back of house too! 😊
June 19, 2023
Unprompted review
Reply from Shuttercraft - Norwich
Dear Sally, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
Very impressed!
Great company to deal with, shutters are fantastic, had a large box bay window done and it looks amazing.
Andy who came to fit it was great, very tidy, left room as found.
I loved it so much, I ordered another shutter from this company.
Easy from start to finish
Thanks Andy and Steve
May 10, 2023
Unprompted review
Reply from Shuttercraft - Norwich
Dear Darren, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
First class service from start to…
First class service from start to finish. Very good quality product built to precision. Andy is very friendly and easy to deal with. Shall recommend this company and may even have some more ourselves. We would recommend Shuttercraft without hesitation.
April 27, 2023
Unprompted review
Reply from Shuttercraft - Norwich
Dear Susan, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
Shuttercraft Norwich
Excellent all round shutter co , from initial survey to professional fitting service , very friendly team , also great products & pricing , highly recommended
March 16, 2023
Unprompted review
Reply from Shuttercraft - Norwich
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
Amazing work and friendly service
February 15, 2023
Unprompted review
Reply from Shuttercraft - Norwich
Dear George, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
Excellent job from start to finish very…
Excellent job from start to finish very pleased with the service provided and end product. Had a few quotes and we felt this was definetly the best value for money. Felt comfortable leaving them to fit in our home whilst we were at work.
February 10, 2023
Unprompted review
Reply from Shuttercraft - Norwich
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
From measure to fitting the fantastic service all the way service was…
From measure to fitting the service was excellent.
Really good that the person who measures also fits as sometimes this is where it all goes so wrong.
January 31, 2023
Unprompted review
Reply from Shuttercraft - Norwich
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Great experience..
Well happy with Shuttercraft Steve and Andy have it sorted. Andy is well experienced answered all my questions no pressure sales and fitting day went really smoothly they are a couples of nice genuine guys. Definitely recommend them and the product is great too . R
January 12, 2023
Unprompted review
Reply from Shuttercraft - Norwich
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Amazing service- beautiful shutters
Amazing service- beautiful shutters, fitted skilfully and professionally. Always turned up when they said they would, excellent communication. Would highly recommend.
November 21, 2022
Unprompted review
Reply from Shuttercraft - Norwich
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
High quality stylish wood shutters
These shutters are a stylish, well designed, high quality product and are well worth the cost. We are delighted with the result. The service provided by Shuttercraft Norwich was personalised to our requirements and was top class, from the measuring to the final fitting. Communication regarding our order was clear and timely.
November 18, 2022
Unprompted review
Reply from Shuttercraft - Norwich
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
Good quality products at a competitive…
Good quality products at a competitive price and expertly fitted. A no-nonsense process from start to finish. Would happily recommend this firm to anyone.
November 6, 2022
Unprompted review
Reply from Shuttercraft - Norwich
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Hall shutter
Exceptional service from the measuring to the fitting.Lovely family business really friendly and professional from the moment they enter your house treat with the utmost respect.Clean as they go .This was my second order for shutters and I would highly recommend keep up the good work
November 3, 2022
Unprompted review
Reply from Shuttercraft - Norwich
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
5 Star product and experience
I received quotes from several suppliers but selected Shuttercraft Norwich on the basis of Andy's initial site visit and Steve's costings. The lead time was as billed and the installation was very smooth, super tidy and the fitted shutters look even better than I had hoped for. If you are looking for a first class product combined with a reliable and friendly service then you need look no further.
October 5, 2022
Unprompted review
Reply from Shuttercraft - Norwich
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
No hesitation in recommending Shuttercraft Norwich
Our shutters were fitted yesterday following a 12 week (ish) wait from the time of ordering, which is what we were advised.
The process was seamless with the installation being carried out to a very high standard and the rooms vacuumed and left tidy afterwards.
We are delighted with our shutters!
September 13, 2022
Unprompted review
Reply from Shuttercraft - Norwich
Dear Angela, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
Professional service from Beginning to the mend.…
We are Very pleased with the Shutters Quality, price and finish.
It’s refreshing to see an Experienced expert at their Trade.
All 5 windows and the French door were installed precisely with no issues.
I Would not hesitate in recommending Steve and Andy working the Norwich area
June 17, 2022
Unprompted review
Reply from Shuttercraft - Norwich
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon
A very friendly and efficient company
A very friendly and efficient company. I cannot fault the product.When it came to fitting Andy was a true professional clean and tidy. Very pleased with the shutters and thoroughly recommend.
June 15, 2022
Unprompted review
Reply from Shuttercraft - Norwich
Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.
Excellent and efficient service
Andy measured and fitted shutters in our large bay window. They look amazing and have transformed our front room. Thank you guys.
May 30, 2022
Unprompted review
Reply from Shuttercraft - Norwich
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
Great company and great product
Great company and great product. It was a pleasure to have Andy working in my home clean and tidy. I am beyond delighted with my new shutters.
May 30, 2022
Unprompted review
Reply from Shuttercraft - Norwich
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
Andy at Shuttercraft Norfolk measured…
Andy at Shuttercraft Norfolk measured and installed my bedroom shutters.
I’m delighted by the end result. His knowledge and expertise in fitting them was invaluable. A true craftsman.
I apologise for not giving a review earlier. Better late than never.
Francis.
May 9, 2022
Unprompted review
Reply from Shuttercraft - Norwich
Dear James, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
Great products and top class service
Had my house fitted with Shutters & I am absolutely thrilled with them, they look fantastic and were well worth the wait.
Andy did a first class job & I would throughly recommend them. A great service & very professional.
March 5, 2022
Unprompted review
Reply from Shuttercraft - Norwich
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
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