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Shuttercraft - Norwich Reviews 

90
TrustScore 5 out of 5

4.9

Cavell House, Stannard Place,, St Crispins Road,, NR3 1YE Norwich, Norfolk, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We are pleased with the shutters-they are good quality and well priced. Ours is an old property (1875) and the window recesses are not always square, so fitting the shutters presented a challenge. T... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Andy from start to finish. He took the time to explain available options and show samples. The end product (clay, Bermuda shutters with integrated black-out blinds) looks great.... See more

Company replied

Rated 5 out of 5 stars

Steve measured up and was true to his word about fitting schedule . Andy fitted our shutters in one day and was extremely professional and tidy. We are really pleased with the finished product and wo... See more

Company replied

Rated 5 out of 5 stars

Outstanding from start to finish. Shuttercraft Norwich provided excellent advice on the best choice of shutters for our windows and doors, the measuring up was scrupulously careful, and the result was... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Home Improvement Store

About Shuttercraft - Norwich

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
Discover Our Blinds
Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • Cavell House, Stannard Place,, St Crispins Road,, NR3 1YE, Norwich, Norfolk, United Kingdom

  • 01603 604 763

4.9

Excellent

TrustScore 5 out of 5

90 reviews

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4.9

All reviews

(90)

169 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service, instillation, price & product !

From start to finish we had fabulous service, measuring and shutter instillation. Great communication and we are very happy with the style, colour and quality of the shutters. The 2 shutter fitters were really great and were a pleasure to have in our home.
Price was great too !
We will definitely use again and will be recommending to our friends and family.
5*

January 31, 2022
Unprompted review
Shuttercraft - Norwich logo

Reply from Shuttercraft - Norwich

Dear Maria, a big thank you for the time you have taken to write this review. We appreciate your business and the extra time you have spent writing to us!

Rated 5 out of 5 stars

Very happy customer …

I now have four windows fitted with shutters from Shuttercraft. The first two were fitted in my lounge and I have just had two bedrooms fitted with shutters as well. I would definitely recommend Shuttercraft, they are very reliable and friendly and the shutters are of a very good quality.

January 17, 2022
Unprompted review
Shuttercraft - Norwich logo

Reply from Shuttercraft - Norwich

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Absolutely first class company

Absolutely first class company. The shutters fit perfectly and look amazing. The guys that come out are great. Would 100% recommend them.

December 9, 2021
Unprompted review
Shuttercraft - Norwich logo

Reply from Shuttercraft - Norwich

Dear Debbie, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

It is not at all surprising that Steve…

It is not at all surprising that Steve and Andy have 100% excellent reviews.
We were very happy with Andy's most friendly and professional approach measuring our windows - which of course made Steve's job easier. The fitting of the four windows and one French door were carried out perfectly and most cleanly.
We had asked if shoe coverings would be acceptable since we have new carpets and Steve was most happy to co operate (thank you Steve!).
Neighbours have already commented on how good the shutters look.
We would thoroughly recommend Andy and Steve. BOOK THEM!!

November 24, 2021
Unprompted review
Shuttercraft - Norwich logo

Reply from Shuttercraft - Norwich

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Excellent company

Excellent company very professional and friendly Andy is a superb fitter so happy with my shutters

October 26, 2021
Unprompted review
Shuttercraft - Norwich logo

Reply from Shuttercraft - Norwich

Dear Elizabeth, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent product and service

Service, product and price all excellent, thank you! Immediate response to my enquiry and subsequent questions. Minimum fuss to measure and order and fitted extraordinarily quickly! Product is good quality and exactly what I wanted. Very many thanks.

October 9, 2021
Unprompted review
Shuttercraft - Norwich logo

Reply from Shuttercraft - Norwich

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

One of our best design decisions ever

We ordered plantation shutters from the Norwich branch of Shuttercraft and have been absolutely delighted with the quality of the product and the service from Andy and Steve. The shutters look great and, although they aren't cheap, they have transformed the look of the house.

September 18, 2021
Unprompted review
Shuttercraft - Norwich logo

Reply from Shuttercraft - Norwich

A big thank you for the time you have taken to write this review. We are honoured to be a part of this transformation, very happy you liked them and received the excellent service that is always expected from us. We hope to see you again soon!

Rated 5 out of 5 stars

Excellent Product.

Excellent Product fitted by Andy who is clearly a good Carpenter.
Care was taken of our property and the place left spotless.
Neighbours have commented on how good the Shutters look.

September 13, 2021
Unprompted review
Shuttercraft - Norwich logo

Reply from Shuttercraft - Norwich

Thank you for sharing your experience with us. We would not be able to grow and develop without feedback like yours. And if we've got the neighbour's approval, then the shutters were totally worth it!

Rated 5 out of 5 stars

Had our new shutters installed…

Had our new shutters installed yesterday by Andy.
His work was very neat and tidy, clearing up as he progressed.We are delighted with our new shutters and would highly recommend Shuttercraft for anyone thinking of having shutters installed.

September 2, 2021
Unprompted review
Rated 5 out of 5 stars

Shuttercraft are amazing

Shuttercraft are superb. Andy fitted the shutters quickly and efficiently, without any hassle, we also appreciated the fact he cleaned up as he moved from room to room. The shutters supplied add a homely and pleasing touch to all our windows and patio. Highly recommend Shuttercraft for their service and quality.

August 17, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Quality & Service

We are extremely pleased with the quality of our shutters. The fitters were very friendly and there was no mess made when they fitted them, they cleaned up after themselves.
The quality of service was excellent, very efficient and very professional.
We would thoroughly recommend Shuttercraft - Norwich.

August 13, 2021
Unprompted review
Rated 5 out of 5 stars

We would certainly recommend…

We would certainly recommend Shuttercraft and it was so nice being able to use a local business. The service from start to finish has been exceptional and hassle free and we are very pleased with the product.

August 10, 2021
Unprompted review
Rated 5 out of 5 stars

We have just had a window shutter…

We have just had a window shutter fitted to our bay window. From start to finish the professionalism was impeccable. The appointments they made where kept exactly as promised by Andy, the precise measurements and fitting were both to a very high standard. Steve kept us informed by email at every step of the process. The shutters are a very good standard, we are over the moon well done Andy and Steve

August 4, 2021
Unprompted review
Rated 5 out of 5 stars

Great job!

Excellent product. Clean, professional, hassle-free installation and generally a great customer experience. Thank you Andy and Steve.

July 21, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from survey/quote to fitting. We are so pleased with our shutters and the fitting service was extremely professional and very clean and tidy, very happy to recommend.

June 24, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from Shuttercraft…

Excellent service from Shuttercraft Norwich. Andy came and quoted for the job in January which consisted of a large glazed wall that went up into the apex of the garden room. He was extremely knowledgable and made the job sound straightforward (not like the salesman from a well known national company ,who also gave us a more expensive quote!). After accepting Shuttercraft’s quote we were given a 12 week lead time. Almost to the day we were contacted for fitting. Andy was punctual and his standard of work is exceptional. A mention also has to go to Steve who was super quick at sending out the quote, installation booking and invoicing. Thanks guys a fantastic company which We would highly recommend.

May 10, 2021
Unprompted review
Rated 5 out of 5 stars

A happy customer

Having obtained three quotes, I chose to go with Shuttercraft - primarily because Andy came across as being knowledgeable about the product, so able to answer all of my questions and give good advice whilst not pushing hard for my order. In addition, I was happier with using a small, local firm,and their price was competitive. I have had no regrets - Andy has been, friendly and efficient throughout, and installed the shutters on schedule with a minimum of fuss and disruption and with no damage to surrounding paintwork . Most importantly, the shutters look great.

March 10, 2021
Unprompted review
Rated 5 out of 5 stars

Very Happy!

Very happy with the service from start to finish, went with Shuttercraft due to the knowledge and eye for detail shown by Andy. Great installation and very pleased with the end result!
Very professional and extremely safe installation in the current climate.

January 29, 2021
Unprompted review

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