Shuttercraft - Nottingham Reviews 390

TrustScore 5 out of 5

5.0

Bridgford Business Centre, 29 Bridgford Road, West Bridgford, NG2 6AU Nottingham, Nottinghamshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We are really pleased with our shutters. The whole process from start to finish was so smooth. There was no hard sell or pressure, just a very friendly & professional service. Charlie came to measure... See more

Company replied

Rated 5 out of 5 stars

Having shutters added to the windows was certainly a painless experience from choice of shutters to measuring up the windows. The shutter fitter was on time, very experienced and worked for quite a... See more

Company replied

Rated 5 out of 5 stars

We absolutely love our new shutters. The service we’ve received from shuttercraft has been brilliant, from the first point of contact right through to installation. We’ve had so many comments from nei... See more

Company replied

Rated 5 out of 5 stars

Lynn Dilks home visit was excellent in explaining and helping us choose our shutters. From ordering to delivery came in time given. Scott our fitter was on time, friendly, polite, and clean in his wor... See more

Company replied


Company details

  1. Window Treatment Store

About Shuttercraft - Nottingham

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
Discover Our Blinds
Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • Bridgford Business Centre, 29 Bridgford Road, West Bridgford, NG2 6AU, Nottingham, Nottinghamshire, United Kingdom

  • 0115 971 8172

5.0

Excellent

TrustScore 5 out of 5

390 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service was excellent from start to…

The service was excellent from start to finish so thankyou to robin for giving us your very good advice and Scott you did a fantastic job in fitting them!
My daughter will be in touch for her shutters has mine look beautiful ❤️

September 28, 2023
Shuttercraft - Nottingham logo

Reply from Shuttercraft - Nottingham

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

A great experience

The whole process was great. We’ve been meaning to get some shutters for ages and it was really straightforward, from the initial contact to the actual fitting.

September 7, 2023
Shuttercraft - Nottingham logo

Reply from Shuttercraft - Nottingham

Thank you for your feedback. We're very pleased that you had a great experience with us.
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon

Rated 5 out of 5 stars

The installation was quick and easy

The installation was quick and easy and the whole process was smooth and efficient. The shutters are excellent and the staff who installed were super professional. I can't recommend them highly enough!

August 31, 2023
Shuttercraft - Nottingham logo

Reply from Shuttercraft - Nottingham

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great experience

The fitter was punctual and left the room clean. I’d decorated to remove my old curtain rail and left out my paint to touch up the inevitable scuffs- there were none! I love the shutters in my bay window. Thoroughly recommend shuttercraft

August 14, 2023
Shuttercraft - Nottingham logo

Reply from Shuttercraft - Nottingham

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Shuttercraft service

Excellent customer service from initial consultation and measuring to the installation of shutters throughout the house. Good quality product. Brilliant installation team who left the rooms as tidy as they found them.
Kept up to date with status of the order throughout.
A very good company to deal with.

August 7, 2023
Unprompted review
Shuttercraft - Nottingham logo

Reply from Shuttercraft - Nottingham

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Robin (initial visit) and Mark…

Robin (initial visit) and Mark (installer) have done a brilliant job on our shutters and made everything seamless! Thank you both very much, I’ll definitely be a returning customer!

July 20, 2023
Shuttercraft - Nottingham logo

Reply from Shuttercraft - Nottingham

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Arrived on time

Arrived on time, the screens were as advertised, quality excellent ;and the fitting team very professional and left the rooms clean and tided

June 29, 2023
Shuttercraft - Nottingham logo

Reply from Shuttercraft - Nottingham

Dear Bill, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Seamless from start to finish the sales…

Seamless from start to finish the sales lady no hard pressure selling the product and guarantee sold it for us. Told 10 weeks lead and to the date we had the gift from an extremely helpful and efficient guy called mark.

June 23, 2023
Shuttercraft - Nottingham logo

Reply from Shuttercraft - Nottingham

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Highly reccomended.

We got a few suppliers in looking for a combination of shutters and blinds for a 4 bed detached hpuse. Shutter Craft came in with a very good price and Nadine was really helpful. After 11 weeks we had them fitted last week and we are really pleased. The fitting was quick and clean and the shutters look fantastic. We are really pleased with Shuttercraft and have already reccomended them to somebody else to use them.

June 14, 2023
Shuttercraft - Nottingham logo

Reply from Shuttercraft - Nottingham

Dear John, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Brilliant product and beautifully…

Brilliant product and beautifully fitted. Really please from start to finish, from initial consultation and advice to the fitting and final result. These are the best shutters we have had and we have tried other suppliers, but Shuttercraft are brilliant. Couldn't be happier and already got them booked to come and take measurements for more windows.

June 15, 2023
Unprompted review
Shuttercraft - Nottingham logo

Reply from Shuttercraft - Nottingham

Dear David, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

Rated 5 out of 5 stars

Right from the initial visit to the…

Right from the initial visit to the fitting of the shutters, the people concerned were very professional. The quotation was sent promptly and I had no hesitation in placing the order because the quality of choice of shutters offered was clearly exceptional and met all my criteria for a first class product. Delivery of the shutters was earlier than expected, the fitting was exemplary and the shutters finally in place exceeded my expectations. I have no hesitation in recommending Shuttercraft and their product at all.

June 9, 2023
Shuttercraft - Nottingham logo

Reply from Shuttercraft - Nottingham

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Thanks

Very professional from start to finish

June 9, 2023
Shuttercraft - Nottingham logo

Reply from Shuttercraft - Nottingham

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Super Product and Professional Service

This company came highly recommended, and we were not disappointed. Super pleased with our shutters, and the professional service from start to finish.

May 26, 2023
Shuttercraft - Nottingham logo

Reply from Shuttercraft - Nottingham

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, thrilled with shutters.

May 24, 2023
Shuttercraft - Nottingham logo

Reply from Shuttercraft - Nottingham

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Excellant product and service

Excellant product and service. Fitter very courteous and respectful. Left no mess, tidied up once shutter fitted. Company kept me up to date with delivery,once shutter ready. They look amazing in the window and don't block out the light. Love them.

May 18, 2023
Shuttercraft - Nottingham logo

Reply from Shuttercraft - Nottingham

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Great service

Great service. Quick response with a quote and product is at great quality. It really makes my room much better. The delivery time is a bit long for it's not local made but it worth waiting.

May 9, 2023
Shuttercraft - Nottingham logo

Reply from Shuttercraft - Nottingham

Dear Samuel, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Quick repose to asking for a quote and…

Quick repose to asking for a quote and easy ordering and fitting. Products look great quality and really make the room look brighter.

May 4, 2023
Shuttercraft - Nottingham logo

Reply from Shuttercraft - Nottingham

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Lynn Dilks home visit was excellent in…

Lynn Dilks home visit was excellent in explaining and helping us choose our shutters. From ordering to delivery came in time given. Scott our fitter was on time, friendly, polite, and clean in his work, even to taking he's shoes off while in the house. We love them& everyone who's seen they do. Would 100% recommend

May 4, 2023
Shuttercraft - Nottingham logo

Reply from Shuttercraft - Nottingham

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Excellent professional job

Excellent professional job. The shutters look great and were fitted professionally. From the start of the process with Shuttercraft there has been regular communication, and they have done exactly what was asked of them - a quality service.

April 26, 2023
Shuttercraft - Nottingham logo

Reply from Shuttercraft - Nottingham

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Well a fussy mare I definitely am but I…

Well a fussy mare I definitely am but I literally cannot find anything to complain from the minute Charlie stepped through my front door (I did of course open it first) where he gave me honest and simple information. Then came a very fair quote, honest information regarding delivery timings and I was kept up to date. They arrived today and were fitted by a very courteous Mark who was very respectful of our home, tidy and efficient. End result two bedrooms with beautifully fitted shutters. I am very tight when scoring things out of 10 but I am also fair so my overall score is 9.999999/10. If you knew me you would know I hardly ever (if ever) give a score like this. Thank Charlie, Will and Mark from one very happy customer. Clare Robinson

April 21, 2023
Unprompted review
Shuttercraft - Nottingham logo

Reply from Shuttercraft - Nottingham

Dear Clare, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look