Very professional service both for the measurement, options consultation, and the fitting. Delivery from the factory took quite a long time, but a fitting date was given very quickly after the shutt... See more
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Great experience from beginning to end. Sales process was unfussy and not pushy. Although there was a Xmas break they delivered almost to the day on 12 weeks as promised. Fitting was done with pr... See more
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Seans product knowledge and advice and was fantastic. He knows the products inside out and we were able to make an educated selection for our apartment and skylights. Fast forward 5 weeks and Anton a... See more
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Sean from St. Albans discussed all our options then measured all the windows including two sets of patio doors. We particularly wanted bypass doors for the two patios and individually opening doors fo... See more
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Company details
About Shuttercraft - St Albans
Written by the company
When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.
Trusted nationally. Delivered locally.
We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.
We make light work of looking after you
How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.
We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.
And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.
We only fit premium S:CRAFT shutters
Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.
Established, yet innovative
We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!
Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.
Our ‘No hard sell’ promise
We pride ourselves on our customer service, helping you transform your home to your taste and budget.
We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.
We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.
Contact info
Arquen House, 4-6 Spicer Street, AL3 4PQ, St. Albans, Herts, United Kingdom
- 01727 881 741
4.9
Excellent
126 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 1 week
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Polite friendly and efficient service.
March 8, 2024
Reply from Shuttercraft - St Albans
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Thrilled with our new shutters
Thrilled with our new shutters - they are fantastic. We’ve been really impressed from start to finish.
February 27, 2024
Reply from Shuttercraft - St Albans
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Excellent service and product.
Excellent and efficient service from start to finish. Quality product. Shutters in the kitchen look great and have finished our refurb job off superbly. Reasonable price for bespoke shutters.
February 20, 2024
Reply from Shuttercraft - St Albans
Dear Mark, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
Reply from Shuttercraft - St Albans
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
A fabulous service
A fabulous service, absolutely brilliant job! Anton was efficient, organised, respectful and tidied up superbly, could not have asked for a better job, thank you!
December 20, 2023
Reply from Shuttercraft - St Albans
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
Anton did an excellent job
Anton did an excellent job, from start to finish. He called to give me a time of arrival and called again when there was a slight delay. He was very tidy and left no mess behind.
December 20, 2023
Reply from Shuttercraft - St Albans
Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.
Installed in a quick and efficient way
Installed in a quick and efficient way. Tidied everything up afterwards.
December 9, 2023
Reply from Shuttercraft - St Albans
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
The service was exceptional from start to finish…
The service was exceptional from start to finish. The initial survey, product demonstration, lead times, promise and installation, could not have been better.
We are over the moon with the shutters and how they have transformed the look of our home, both inside and out.
We would thoroughly recommend this company.
November 14, 2023
Reply from Shuttercraft - St Albans
Dear John, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
Review
I found both Sean and Raj very professional in their work and I am very pleased with the shutters and blinds installed in my property.
October 21, 2023
Reply from Shuttercraft - St Albans
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
A job well done, exceeded every expectation.
I don’t normally leave reviews but due to the fantastic experience I had with Shuttercraft from beginning to end, they deserve it.
The process started with Sean whom come round and showed me the products. At this point I had several companies as I was shopping for shutters. Most of them been pushy and couldn’t answer a lot of the questions I had. Sean on the other hand was the most knowledgeable, concise, friendly.
Other companies had scheduled an engineer to come round on another day to measure. Sean measured onsite the same day. This was not only more convenient but also explained as to why Sean’s knowledge was greater than others.
I was shocked to find the price was significantly better than rival companies at no compromise to the quality. I have a keen eye for product quality, I’m also an engineer albeit in a different field. The Antigua range was on par if not better than other companies equivalent.
The fitting was undertaken by Raj and his team, His attention to detail was 10/10. I can tell he was an experienced fitter as he made the job look effortless and the finish was flawless.
I would recommend this company without any doubt.
Well done Shuttercraft keep up the hard work. Well-deserved 5 stars.
October 23, 2023
Unprompted review
Reply from Shuttercraft - St Albans
Dear Bobby, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
Our second Shuttercraft installation
Sean and the team provided a faultless service from initial consultation to installation and the product looks and functions perfectly.
October 21, 2023
Reply from Shuttercraft - St Albans
Thank you for your wonderful feedback! We're pleased to hear about your positive experience with our team, and that the product meets your expectations. We would not be able to grow and develop without feedback like yours!
Very prompt service
Very prompt service. Fitted with care and excellent from start to finish. Love the shutters make so.much difference to the house inside and out
October 21, 2023
Reply from Shuttercraft - St Albans
Thank you for your kind words! We're thrilled to hear about your prompt and excellent experience with us. It's wonderful that you love the shutters and the positive difference they've made both inside and outside your home.
Reply from Shuttercraft - St Albans
Thank you for your feedback! We're pleased that you found our service efficient and well-priced. We aim to provide the best experience for all our customers. If you need any assistance in the future, please don't hesitate to reach out.
Professional and friendly service from…
Professional and friendly service from Sean and the fitter, nothing was too much trouble. Products arrived and installed during a really reasonable time frame. Ordering and installation all went smoothly. We would not hesitate to recommend.
October 17, 2023
Unprompted review
Reply from Shuttercraft - St Albans
Thank you for your positive feedback! We're pleased to hear that Shuttercraft St Albans provided professional and friendly service, and that the entire process went smoothly for you. Your recommendation is much appreciated.
Reply from Shuttercraft - St Albans
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
If you want the BEST
All staff of Shuttercraft who I dealt with were experts in their field. All queries and questions answered. Installation carried out efficiently and left clean and no mess.
September 26, 2023
Reply from Shuttercraft - St Albans
Dear Barbara, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
We have had a wonderful experience with…
We have had a wonderful experience with this company. From start to end they have been prompt, efficient, professional and always there if we had queries. The actual product is of very high standard and the installation was flawless. The fitter was brilliant and showed us how to use the shutters and was very kind and professional. Thank you!
September 27, 2023
Unprompted review
Reply from Shuttercraft - St Albans
Thank you for your kind words! We're thrilled to hear about your wonderful experience with our company. We're delighted that you're happy with the high-quality product and installation. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing us!
Reply from Shuttercraft - St Albans
Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.
Oder received promptly.
Oder received promptly.
Fitting, work, cleaning ,tidy up& finishing work all above our expectation. Fitter Anton he has done an amazing job.
Thank you for all Stalbans Shuttercraft team.
August 14, 2023
Reply from Shuttercraft - St Albans
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Very good Product and Service
From choosing the shutters to installation the process was really smooth, stress free and no pressure to do anything, the quality of the shutters is great and the installation is really professional, I actually had a cheaper quote but the 10 years warranty and the technical knowledge gave me the confidence to go ahead with Shuttercraft and I don't regret it!
July 28, 2023
Reply from Shuttercraft - St Albans
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
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