Very professional service both for the measurement, options consultation, and the fitting. Delivery from the factory took quite a long time, but a fitting date was given very quickly after the shutt... See more
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Great experience from beginning to end. Sales process was unfussy and not pushy. Although there was a Xmas break they delivered almost to the day on 12 weeks as promised. Fitting was done with pr... See more
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Seans product knowledge and advice and was fantastic. He knows the products inside out and we were able to make an educated selection for our apartment and skylights. Fast forward 5 weeks and Anton a... See more
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Sean from St. Albans discussed all our options then measured all the windows including two sets of patio doors. We particularly wanted bypass doors for the two patios and individually opening doors fo... See more
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Company details
About Shuttercraft - St Albans
Written by the company
When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.
Trusted nationally. Delivered locally.
We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.
We make light work of looking after you
How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.
We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.
And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.
We only fit premium S:CRAFT shutters
Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.
Established, yet innovative
We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!
Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.
Our ‘No hard sell’ promise
We pride ourselves on our customer service, helping you transform your home to your taste and budget.
We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.
We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.
Contact info
Arquen House, 4-6 Spicer Street, AL3 4PQ, St. Albans, Herts, United Kingdom
- 01727 881 741
4.9
Excellent
126 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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We are delighted with our shutters
We are delighted with our shutters. The service was extremely professional at every stage of the process. We would highly recommend Shuttercraft to anyone who is thinking of having shutters installed.
July 25, 2023
Reply from Shuttercraft - St Albans
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
Excellent job by Shuttercraft.
Good deal offered. Good quick service. Shutters available at promised lead time. Fitting service very good.
Final result, very good, makes the house lighter and more attractive.
July 21, 2023
Reply from Shuttercraft - St Albans
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
Large skylite windows Sean came to measure my loft windows
Sean came to measure my loft windows. The skylite windows were unusual and large, but the intended design prove to be difficult but, Sean sorted it out promptly and my new shutters have been installed yesterday. In total were seven shutters altogether! The bedroom loft looks beautiful and Gene came to installed it! Magnificent work and I highly recommend Shuttercraft! Thank you
June 23, 2023
Reply from Shuttercraft - St Albans
Dear Simone, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
Excellent service
Excellent service. Great product. They were very accommodating and the shutters were beautifully fitted.
June 22, 2023
Reply from Shuttercraft - St Albans
Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.
Great experience from start to finish
Great experience from start to finish. Delighted with the product and Raj who fitted them for us did an amazing job. So pleased with our shutters they are coming back next week to measure up for more windows.
June 21, 2023
Unprompted review
Reply from Shuttercraft - St Albans
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Really friendly and professional…
Really friendly and professional service from start to finish. And the final product looks great and was fitted to a high standard by Anton.
June 20, 2023
Reply from Shuttercraft - St Albans
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
Reply from Shuttercraft - St Albans
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
Excellent shutters
The Shuttercraft team were excellent from start to finish, they did a fantastic job. I have had the shutters for a few months now and I absolutely love them!
I did a lot of research before choosing Shuttercraft and I am so glad I did and would definitely recommend them.
May 25, 2023
Unprompted review
Reply from Shuttercraft - St Albans
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Very good company no pressures sales
Very good company no pressures sales
Excellent from survey to fitting
May 19, 2023
Reply from Shuttercraft - St Albans
Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.
Gorgeous shutters, lovely company!
We are so happy with our lovely new shutters. The company was recommended by a neighbour, and now it’s definitely my turn to recommend!
We were really impressed with Sean’s knowledge and insight, and there was absolutely no hard sell. It has been a pleasure working with Sean and his team, and I highly recommend them.
Vicki, St Albans
May 5, 2023
Reply from Shuttercraft - St Albans
Dear Vicki, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
Great service
April 17, 2023
Reply from Shuttercraft - St Albans
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
A great company !! We chose Sean and the team at…
We chose Sean and the team at Shuttercraft St Albans and we have not been disappointed. Four sets of plantation shutters and we feel well placed to recommend them highly. Professional, knowledgeable and committed to great after sales service - so rare these days. We would use them again in a heartbeat.
March 8, 2023
Unprompted review
Reply from Shuttercraft - St Albans
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
The whole process from initial visit to…
The whole process from initial visit to installation was hassle free. Sean and Gene clearly know their field and we are extremely happy with our shutters, so much so we are getting more of them to finish the house off.
Would highly recommend
April 12, 2023
Unprompted review
Reply from Shuttercraft - St Albans
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
From start to finish
Quotation, ordering, delivery and fitting were all excellent. Can’t fault one part of the process. Thank you Sean and Gene.
April 14, 2023
Reply from Shuttercraft - St Albans
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Great job
Very professional job from the quotation to the fitting. We were very pleased with the workmanship and would highly recommend Sean.
March 22, 2023
Reply from Shuttercraft - St Albans
Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.
beautiful finish
beautiful finish, easy ordering and great customer service. The second time I've used shutter craft and I'll be using them again.
March 16, 2023
Reply from Shuttercraft - St Albans
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Great Markyate (Herts) installation from St Albans branch
From start to finish Sean and the Shuttercraft team were excellent! Measurement was thorough, options clear and ordering easy. Installation was quick, clean and friendly and the product is excellent value for money. We love them so much we might try do more rooms in our house. Highly recommend Sean and team! Job well done and with a smile!
March 14, 2023
Reply from Shuttercraft - St Albans
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
Gordon was brilliant and he said we…
Gordon was brilliant and he said we would have to wait 10-12 weeks and he fitted it on week 12 and we are really pleased with the shutter so would recommend the company and maybe having another fitted upstairs now.
February 14, 2023
Unprompted review
Reply from Shuttercraft - St Albans
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Absolutely perfect
Absolutely perfect. Gordon was great, knows his stuff and helped us with advise. From measure to install i cant fault them, would 100% recommend them and great supporting a small local business.
February 6, 2023
Reply from Shuttercraft - St Albans
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Good quality shutters beautifully…
Good quality shutters beautifully installed. Thank you!
February 2, 2023
Reply from Shuttercraft - St Albans
Dear Sara, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
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