Shutterplus Reviews 

233
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I recently needed a replacement louvres and pins for my shutters, and Shutterplus (Hugo) were excellent from start to finish. They responded quickly, identified the correct system, and guided me thro... See more

Rated 5 out of 5 stars

We made our first order with Shutterplus in autumn 2019 after moving into our new house and these were fitted by Hugo and the team before Christmas. We cannot fault the shutters in any way! We’ve had... See more

Company replied

Rated 5 out of 5 stars

Excellent company, chat line good, doesn't matter what stupid questions you ask, they try to help. Our dog damaged about 8 of our shutter slats, we have now replaced them and you cannot tell they we... See more

Company replied

Rated 5 out of 5 stars

Apprehensive ? Yes ? Don't be, we ordered our shutters with some apprehention, no need. Service was very good, detailed drawings sent almost immediately for approval prior to manufacture, replied stra... See more

Company replied

Company details

  1. Window Treatment Store

Written by the company

Shutterplus® is your one-stop solution for everything related to DIY plantation shutters. From DIY ready-to-install shutters, parts and hardware as well as shutter components needed to build your own shutters. All available online at the lowest prices. Serving UK, Ireland, France, Benelux & USA . Standard 12-14 week lead time or Express PolyTherm® 2-3 week delivery. UK 0808 189 0014/www.shutterplus.co.uk ROI 01 903 9796 / www.shutterplus.ie EU +35 38 68107106 / www.shutterplus.eu USA 917 284 9425 / www.shutterpl.us


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

233 reviews

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4.7

All reviews

(233)

3 reviews in the last 12 months

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Rated 4 out of 5 stars

Very quick dispatch

Very quick dispatch, great product, only downside was the blind turned up a day after it should have.

August 20, 2023
Unprompted review
Shutterplus logo

Reply from Shutterplus

Thank you Tracey, sorry for the delay!

Rated 5 out of 5 stars

I have dealt with Shuttercraft a number…

I have dealt with Shuttercraft a number of times over the last 10 year and I never had a problem, there product is beautiful and the style and finish is amazing I am truly so happy with Shuttercraft

July 3, 2023
Unprompted review
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Reply from Shutterplus

Thank you very much John.

Rated 5 out of 5 stars

Large shutters not a problem 10/10

We wanted 2 large shutters and was about to purchase from another company whose lead time was 3 months plus! I then stumbled across Shutterplus and after various emails Hugo designed exactly what we wanted in just 3 weeks. The products quality was spot on and the service given was 10/10. Will be using again! Faultless.

February 3, 2023
Unprompted review
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Reply from Shutterplus

Much appreciated Mark.

Rated 5 out of 5 stars

Plantation shutters - amazing process, professional install and look terrific...made in Ireland too!

Recently had some plantation shutters installed in our new home. From the start of the process and measuring our windows to the final install by Hugo, it has been a very professional, meticulous and engaged process - shutters measured, made and installed in a matter of weeks, the look amazing and I could not fault Hugo and the team at Shutterplus...why wait several months when you can have them made in Ireland and installed brilliantly?

January 24, 2023
Unprompted review
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Reply from Shutterplus

Thank you very much!

Rated 2 out of 5 stars

ended up paying out of pocket

i ordered a set of shutterpins which arrived in good order so no real complaint there, however they underpaid their postage and i was left out of pocket to pay for their mistake which increased the final price by nearly 10%

i tried to contact them but they never got back to me which seems poor service. Not sure I would use them again like this.

January 3, 2023
Unprompted review
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Reply from Shutterplus

Very sorry about this Paul. If you let us know the order number, we will certainly refund you the difference. Regards, Sarah. Shutterplus

Rated 5 out of 5 stars

Easy to order

Easy to order, after a quick chat online for sound advice, quite genuinely pleased all round

October 19, 2022
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Reply from Shutterplus

Thank you Simon!

Rated 5 out of 5 stars

The person I spoke to was very helpful…

The person I spoke to was very helpful and knowledgeable about the product I required. I also explained that I needed the item urgently for a customer I was working for. My item arrived the next day. VERY impressed. A big thanks for excellent service 👏

October 18, 2022
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Reply from Shutterplus

Glad we could help Colin.

Rated 5 out of 5 stars

I'd recommend Shutterplus. I ordered some shutter material to make…

I ordered some shutter material to make my own shutters. Despite having checked and triple checked quantities, I received a mail from Hugo advising that I had omitted some parts.
His attention to detail saved me some wasted time.
The ordered parts arrived promptly, well packaged and of excellent quality.
I have since fabricated enough for my living room and expect to do another room soon.

October 1, 2022
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Reply from Shutterplus

Thank you very much Alexander for your review.

Rated 5 out of 5 stars

Good service

Received replacement slats quickly and happy with product which did the job.Thank you

September 26, 2022
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Reply from Shutterplus

Glad they worked out for you Jan! Thank you for your review.

Rated 1 out of 5 stars

I’ve had no confirmation of my order

I’ve had no confirmation of my order. And no communication from shutter regarding my order? I’ve only received this email regarding my experience.

September 28, 2022
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Reply from Shutterplus

Hi Mark. Order acknowledgement and order dispatched emails sometimes go into customer spam folders, and unfortunately there is nothing we can do about this.
Because your order had to be custom-made, we ask on the web site page to allow 5-7 days for delivery.
We managed to get your order processed & dispatched on Thursday, September 30th, the day after you ordered.
Unfortunately (once again!), Royal Mail decided to hold strike action on Friday, October 1st, so this will have delayed delivery to you.
Apologies for the inconvenience you have experienced, but hopefully your order will meet your expectations when it does arrive.
Kind regards,
Sarah
Shutterplus.

Rated 5 out of 5 stars

Good quality

Delivery is fast, very good quality at low price.

September 27, 2022
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Reply from Shutterplus

Thank you for your review Li.

Rated 5 out of 5 stars

Great service

Excellent service and prompt delivery. Thank you

September 18, 2022
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Reply from Shutterplus

Thank you for your review Rick.

Rated 5 out of 5 stars

Great items & service…

I was wary of buying shutters online but I had no need to be concerned. Any queries were promptly answered, I was kept informed of when to expect my consignments and had tracking from the moment they left the factory overseas, quite enjoyed the marine tracking! Items are of good quality and were very well packed. Would definitely purchase from this company again. Thank you!

May 18, 2022
Unprompted review
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Reply from Shutterplus

Thank you Mandy for this wonderful review!

Rated 5 out of 5 stars

Great company to do business with...

Excellent service and high quality parts. I needed the components to make shutters for 3 skylights, very happy with the service I received, especially the super fast delivery.

August 22, 2022
Unprompted review
Shutterplus logo

Reply from Shutterplus

Thanks Steve, glad we could help.

Rated 5 out of 5 stars

Excellent company

Excellent company, chat line good, doesn't matter what stupid questions you ask, they try to help. Our dog damaged about 8 of our shutter slats, we have now replaced them and you cannot tell they were damaged. Hillarys blinds would not even come out to look at them, even though we would be paying. Thank you Shutterplus.

August 15, 2022
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Reply from Shutterplus

Thank you Susan, much appreciated.

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