Great service from start to finish. No pushy sales, nice product at all price levels. Fitted shutters look amazing! Thanks to Bogden who fitted them was timely, curtious and cleared up leaving room... See more
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Review summary
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Reviews shaping this summary
Bogdan was brilliant! Fast, efficient & a great finish. We couldn’t be happier. Michael made the sales process a breeze, as we did the job in 2 parts as it was 3 floors. Office hiccups could have been... See more
Company replied
At last the day l was waiting to have them fitted.. couldn’t be more than happy.. well worth the money too., from the time order was taken … every one was so helpful…from taking measures to explaining... See more
Company replied
Had my shutters fitted today by Bobi. Such an amazing job and very professional. Came on time and left no mess. Excellent service all round from company, from Start to Finish.
Company replied
Company details
About Shutters Factory
Written by the company
Shutters Factory is a family-run business dedicated to offering our customers high quality plantation shutters since 2010. We manufacture, sell and install made-to-measure shutters that not only enhance the beauty of your home but also offer practical benefits such as privacy, light control and insulation, making them a functional and stylish choice for your home.
Whether you're looking to add a touch of elegance to your living room, create a cosy atmosphere in your bedroom, or simply add a layer of insulation to your home, Shutters Factory has got you covered with shutters made from New Zealand Douglas Fir wood, Ash wood, or composite materials; and in all styles: full height, tier on tier, cafe style, tracked or special shapes.
Contact info
Kingston Business Centre, Fullers Way S, KT9 1DQ, Chessington, United Kingdom
- 0148 392 3825
- contact@shuttersfactory.co.uk
- shuttersfactory.co.uk
4.9
Excellent
808 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great service.
May 6, 2026
Unprompted review
Reply from Shutters Factory
Hi,Adam! Simple and appreciated — thank you! Glad you had a great experience with us.
Best regards,
Shutters Factory!
Thanks Bogdan
Thanks Bogdan, excellent service. On time, very professional, took waste back as well. Blinds look amazing and quality of work was top-notch. Thanks team! 10 stars.!!!!
May 6, 2026
Unprompted review
Reply from Shutters Factory
Thank you for such an amazing review — 10 stars, we’ll take that! 😊 We’re delighted to hear everything went smoothly, from arriving on time to leaving everything clean and tidy.
It’s great to know you’re so happy with your blinds and the quality of the work. Bogdan will really appreciate your kind words.
Excellent srrvicr
May 5, 2026
Unprompted review
Reply from Shutters Factory
Hi, Frances!Thank you for your review! We’re really pleased to hear you had an excellent experience with us.
Reply from Shutters Factory
Thank you for your feedback — glad to hear you were happy with the service!
Bogdan came and fitted my shutters an…
Bogdan came and fitted my shutters an he was kind a very courteous and polite and cleans up all his work very friendly and I would rate him with a definitely five
May 1, 2026
Unprompted review
Reply from Shutters Factory
Thank you for your kind words! We’re delighted to hear that Bogdan made such a positive impression with his friendly, courteous approach and left everything clean and tidy.
A definite five-star rating means a lot — we truly appreciate your feedback!
Very
Very, very good service absolutely on time brilliant cleans mess up after
April 30, 2026
Unprompted review
Reply from Shutters Factory
Hi, June! Thank you for your great feedback! We’re really pleased to hear everything was on time, carried out to a high standard, and left clean and tidy.
We truly appreciate you taking the time to share your experience.
Bogdan came to do installation today…
Bogdan came to do installation today and we are very pleased with his work, Wes waited a while for the shutters to be made but very pleased with outcome
April 29, 2026
Unprompted review
Reply from Shutters Factory
Hi James,
Thank you for your feedback — we’re really pleased to hear you’re happy with the final result. We appreciate your patience while the shutters were being made, and it’s great to know it was worth the wait.
Bogdan will be glad to hear your kind words about his work.
Bogdan worked quivkly and efficiently…
Bogdan worked quivkly and efficiently answered my queries politely and cleared all rubbish
April 29, 2026
Unprompted review
Reply from Shutters Factory
Thank you for your feedback! We’re pleased to hear Bogdan worked quickly and efficiently, answered your questions clearly, and left everything clean and tidy. This is exactly the standard we aim for, as we place great importance on professionalism, clear communication, and respect for our customers’ homes.
Excellent service
Excellent service
Bogdan was very polite and professional
Would defiantly recommend 5 ⭐️
April 28, 2026
Unprompted review
Reply from Shutters Factory
Hi Paul! Thank you for your kind words and recommendation — it really means a lot! We’re delighted to hear you were happy with the service and that Bogdan made such a positive impression with his polite and professional approach.
Brilliant fitter and very kind!!
Brilliant fitter and very kind!!
We love Shutters Factory and are very pleased with the intall!
Bogdan is very good, with manners and quick!
Thank you
April 28, 2026
Unprompted review
Reply from Shutters Factory
Thank you so much for your lovely feedback! We’re really pleased to hear you love your shutters and are happy with the installation.
Bogdan will be delighted to know his work, manners, and efficiency stood out — we’ll be sure to pass your kind words on to him.
We truly appreciate your support and recommendation.
Very efficient and tidy and polite.
April 28, 2026
Unprompted review
Reply from Shutters Factory
Hi Jill! Thank you for your feedback! We’re really pleased to hear you found the service efficient, tidy, and polite — that’s exactly the standard we aim for.
Bogdan was really amazing
Bogdan was really amazing. Friendly and efficient.
April 27, 2026
Unprompted review
Reply from Shutters Factory
Hi Abdul! Thank you for your kind feedback! We’re delighted to hear that Bogdan made such a great impression with his friendly and efficient service — we’ll be sure to pass your comments on to him.
Reply from Shutters Factory
That’s great to hear — thank you! Fast, tidy and polite is exactly how it should be, and we’re really pleased you love how the shutters look.
Best regards from us!
Excellent service and customer care
Excellent service and customer care. Thank you.
April 24, 2026
Unprompted review
Reply from Shutters Factory
We really appreciate your kind words — thank you! It’s great to hear both the service and customer care stood out.
Recently had window shutters supplied…
Recently had window shutters supplied and installed by Shutters Factory, and I couldn’t be happier with the whole experience. Andrew was fantastic—he came out to take measurements, was professional and friendly and managed to get me a really great price.
Bogdan handled the installation and was just as impressive. He was fast, efficient and did an excellent job fitting everything perfectly. The shutters look amazing and have completely transformed the space.
Highly recommend Shutters Factory for both their service and quality
April 23, 2026
Unprompted review
Reply from Shutters Factory
Thank you for such a thoughtful review — it’s a pleasure to read! We’re really pleased everything came together smoothly, from Andrew’s visit through to Bogdan’s installation.
It’s great to hear how much of a difference the shutters have made to your space — that’s exactly what we love to see.
We truly appreciate your recommendation and support.
Best regards from us!
Reply from Shutters Factory
Thank you for your feedback! We’re really glad to hear you were happy with the service.
Best regards from our team!
Reply from Shutters Factory
Hi Enyun,
Thank you for your kind feedback! We’re really pleased to hear you found the service professional, quick and pleasant.
I had an amazing experience with fitter…
I had an amazing experience with fitter Bogdan. Brilliant service abd will recommend shutter windows to all my friends. Blinds look amazing fitted very well . Clean clear friendly service by Bogdan highly comes recommended. Thank you so much .
April 21, 2026
Unprompted review
Reply from Shutters Factory
Thank you so much for your wonderful feedback! We’re delighted to hear you had such an amazing experience with Bogdan and that you’re so happy with how your blinds look and fit.
His clean, friendly, and professional approach is exactly what we aim for, so it’s great to see that reflected in your review. We truly appreciate your recommendation and kind words.
Great service and the blinds look…
Great service and the blinds look amazing!
Bogdan arrived early and had the job complete very quickly, great service.
Thank you
April 21, 2026
Unprompted review
Reply from Shutters Factory
Thank you for your lovely feedback! We’re really pleased to hear you’re happy with your new blinds and that everything was completed quickly and smoothly.
Bogdan will be glad to hear your kind words — we’ll be sure to pass them on.
Reply from Shutters Factory
Hi Vee! Thanks for your feedback — glad to hear you had a great experience with us!
Best regards from us!
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