Sidas UK Ltd Reviews 198

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their effectiveness in providing relief from foot pain and their overall high quality and durability. Many people also commend the excellent service, noting the quick responses and efficient processes, alongside very prompt and reliable delivery. However, some customers were dissatisfied with certain products, specifically mentioning a lack of cushioning in some insoles and issues with rough sewing in a pair of socks that caused discomfort. A few people also experienced problems with delayed deliveries, attributing these issues to the chosen delivery companies rather than the business itself.

What people talk about most

Product

Customers consistently note positive experiences with the product. Many reviewers praise the insoles for... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the insoles, describing them as... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the efficiency and speed of... See more

Service

Consumers find service to be positive. Many reviewers praise the efficiency and promptness of the service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently went to see a podiatrist as I had a problem. They did their investigations and suggested a simple, but designed off the shelf insole, by Sidas. I searched for them online and ordered two pa... See more

Rated 5 out of 5 stars

I've had a pair of sidas 3feet outdoor insoles for four years, I wear it every day and it's still in great condition. I just bought a second pair so I don't have to keep swapping them out between shoe... See more

Rated 5 out of 5 stars

Ordered Insoles Tuesday morning and they were delivered the next day. After going through the ordering process, I realised I had mistakenly ordered the wrong size of Insole. I found a telephone num... See more

Rated 5 out of 5 stars

Sidas are excellent. Their insoles are first class and kick the competition into touch. I’ve been using their kit for around 3yrs and have never been disappointed. The service is also top class - secu... See more


Company details

  1. Outdoor Sports Store
  2. Orthotics & Prosthetics Service
  3. Running Store
  4. Ski Shop
  5. Sports Accessories Wholesaler
  6. Sportswear Store

Written by the company

Sidas UK Ltd. are the distribution partners for the brands; Sidas, Podiatech, Thermic, Compeed, Point6 Socks, and Kaestle Skis in the UK & Ireland.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Insoles

Really good quality insoles well worth the money brilliant fit into my shoes and very comfortable

May 27, 2025
Rated 1 out of 5 stars

Purchased x2 pairs of the Trail…MISTAKE

Purchased x2 pairs of the trail specific insoles. Tested extensively and do not recommend this product. The main problem is the lack of cushioning. There is no heel gel or cushion pad. I’m about 60 miles in any small cushioning effect is fully compressed. OEM insoles work be better. Pick a different product.

March 5, 2025
Rated 5 out of 5 stars

Customer service

Ordered Insoles Tuesday morning and they were delivered the next day. After going through the ordering process, I realised I had mistakenly ordered the wrong size of Insole. I found a telephone number for Sidas and gave them a call. Couldn't believe my luck that it was quickly answered by a human being who was able to immediately correct my mistake for me and saved the day!

May 13, 2025
Rated 5 out of 5 stars

Great product!

I bought a pair of Sidas 3Feet Outdoor High Arch Walking Insoles. They were delivered promptly and above all they fit my arches/shoes perfectly.
Thank you Sidas.

May 16, 2025
Rated 3 out of 5 stars

Quick delivery and good communication

Quick delivery and good communication.
I was sent a link to buy then from the physiotherapist at my gp practice who told me they would ease my symptoms. The insoles were extremely expensive and not effective at all. Waste of money.

April 17, 2025
Rated 5 out of 5 stars

Really Good Service

Fantastic service, excellent communication, parcel well packaged, and arrived on time.. Sent with a sweet gesture of two pieces of Kendal mint cakes ☺️👍.

February 19, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look