I recently went to see a podiatrist as I had a problem. They did their investigations and suggested a simple, but designed off the shelf insole, by Sidas. I searched for them online and ordered two pa... See more
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Company details
- Outdoor Sports Store
- Orthotics & Prosthetics Service
- Running Store
- Ski Shop
- Sports Accessories Wholesaler
- Sportswear Store
Written by the company
Sidas UK Ltd. are the distribution partners for the brands; Sidas, Podiatech, Thermic, Compeed, Point6 Socks, and Kaestle Skis in the UK & Ireland.
Contact info
Bridge House, Bridge Street, LA9 7DD, Kendal, United Kingdom
- 01539 725817
- info@sidas.co.uk
- sidas.store
Hasn’t replied to negative reviews
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Excellent customer care
The Sidas representative who dealt with me sounded genuinely interested in the reasons for my call and his response to my specific need far exceeded expectations. A great example of customer care excellence. Thank you so much.
Great service
Great service, quick delivery and checked details via email. Great customer care. 👍
Excellent product and outstanding…
Excellent product and outstanding customer service. My order was dispatched quickly but unfortunately delivery was delayed due to problems with the courier company. Sidas corresponded with the courier company and kept me informed until my order arrived.
A great service
A great service. Received the goods (Sidas insoles) within thirty six hours of placing the order. Will definitely purchase from this company again
Very quick customer service response on…
Very quick customer service response on query, fast delivery
Returning customer, returning for a reason...
Remarkable service, incredibly quick, personal advice & assistance - as is always the case with this company.
Oh, and I love the little gifts of Kendal mint cake !!
Very straightforward to use the…
Very straightforward to use the website, and a great product. A repeat buy as I had been so pleased with the performance and quality.
Efficient and Accurate
Simple to place the order, easy payment options with quick and efficient delivery
Unsuitable cycling insoles
Measured my instep as suggested. I bought 3Feet Slim Mid insoles for road cycling. Wore them for 2 hours which resulted in a sore hip joint and sore soles on both feet. Will never wear them again. Can not see how these items are suitable for cycling.
Sadly a very dissapointing purchase
Sadly a very dissapointing purchase. After 4 hours of running in the mountains, on a technical ground, I nearly got blisters. The socks didn't get rid off the sweat outside and as a result it felt like my feet were moving inside.
Email support was very helpful
Email support was very helpful. Ordering was simple. Order came quickly. Am very happy with the insoles.
Easy company to deal with and great products
I made a mistake with my order which was corrected immediately. A straight forward and simple business to work with.
Very comfortable socks a few fibres…
Very comfortable socks a few fibres sticking out bit of bobbling to heeling, always wash inside out with no conditioner.
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