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2.6
4 reviews
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I ordered 30 lb dumbbells in April and showed delivered a month later but never received it! I want my money back but filed a dispute with PayPal and they won’t give me my money back. Tried getting in touch with Sidelen again and it’s like a damn game! They said it would be resent and never received THAT!! This company is a HUGE scam and something needs to be done.
THIS IS A SCAM COMPANY TRYING TO GET MONEY AND CREDIT CARD INFORMATION. DO NOT USE. NEVER GOT PRODUCT ORDERED AND THEN TRIED TO PENALIZE ME FOR ASKING FOR A REFUND. WHILE ITS ONLY 66 DOLLARS - THATS JUST ONE PERSON. SCAM COMPANY - DO NOT ORDER
DONT BUY FROM THEM… THEY ARE A FRAUD. Bought two items and nothing after 3 months. they still wont pay the refund and taking me for a food. i will copy the email. you be the judge. FYI.. the emails are longer and get even worse… just a glimpse… still no refund
From: Luis Orrantia
Date: 2020-06-24 20:51
To: YOU KNOW WHAT COMPANY
Subject: Re: Re: Sidelen – Order 8718
wow… not only did i not get the product. Waited with no answers and now the refund comes with a penalty charge for something i was not even involved in. No where in your company policy says that a “penalty” or a “charge” will be applied if an item gets lost or not delivered. terrible way to do business. Obviously i need the money back but this is terrible. Imagine if this information gets out to the public about your customer service? ill leave it up to you but this sets a precedent
From: YOU KNOW WHO...
Sent: Wednesday, June 24, 2020 2:01 AM
To: luiferoa
Subject: Re: Re: Sidelen – Order 8718
Hi,
We feel so sorry for your unhappiness,
If refund，we can only refund 60% of the original price to you,and we keep a little for a part of wrong item cost and shipping fee. Please understand.
Really hope you could think about that.
Thank you very much!
Scam! very clear scam site, they try to pull in customer with high demand products now and steal credit card information!
check also their other scam site lanexl.club
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