Siesta Campers Reviews 64

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Despite having purchased "zero excess" insurance, I was charged €2,000 immediately after returning the vehicle for minor damage. No independent invoice or proof justifying a full replacement was p... See more

Rated 5 out of 5 stars

Had a really wonderful 10 day trip with Siesta! Our pick up and drop off were smooth, it's also really close to the airport which is helpful. The camper was well equipped and comfortable. We toured Po... See more

Rated 5 out of 5 stars

Very friendly staff who gave useful instructions. We have received a very good impression from the Siesta Campers company. Also the whole booking process was very easy and especially the video about t... See more

Company replied

Rated 5 out of 5 stars

Can highly recommend Siesta Campers! Really good and fast customer service, friendly staff (a special shoutout to Ricardo at their Faro office) and good vans. We rented the Grand California van from F... See more

Company details

  1. Tour Operator

Written by the company

Siesta Campers Campervan Rental in Portugal and Spain. We’re driven by the pursuit of adventure and the great outdoors. We pour our passion and creativity into restoring and building handcrafted campervans that give a respectful nod to the iconic VW Kombi. We build for adventure and the open road. We want you to be free, wild and embraced in nature while being fully supported by first-class customer service. Experience the thrill of raw adventure, leave no trace and take home long-lasting memories from the holiday of a lifetime.


Contact info

3.9

Great

TrustScore 4 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Renting from Lisboa

We had a really great trip in south Portugal with your campervan even though we’ve had minor problems with the heating of the water but nevermind, we are definitely renting with you again!
Plus the price was one of the best on the market at that time and the customers service was really friendly and helpful in Lisboa.

December 22, 2024
Unprompted review
Siesta Campers logo

Reply from Siesta Campers

Thank you for sharing your experience! We're delighted you had a fantastic trip in Portugal with our campervan. We appreciate your understanding regarding the minor heating issue and are glad to know it didn't overshadow your adventure. It's great to hear you found our pricing competitive and our customer service friendly and helpful We look forward to welcoming you back for your next journey!

Rated 5 out of 5 stars

camper and camper rental

This was my first experience with renting a camper and I have a very positive experience:
- renting a camper: 5/5
- camper: 5/5
- service/advice during the rental: 5/5 [I had direct contact with the advisor, which was very helpful especially that it was my first experience with a camper]
The one remark from my side ["lesson learned"]- I had purchased the best insurance and during the rental I damaged the external step and when returning it turned out that the insurance doesn't cover this element .....
YES!!!, of course it was written in the insurance description, but I didn't notice this entry....

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

First time in a campervan

First time in a campervan - after years of camping - and we wanted to test out how our dog got on. We stayed in the Alentejo and Algarve area and had no problem finding places to stay (Alferce, Minas do São Domingas and Parque Campismo - Barragem Monte da Rocha near Garvão). All quiet and plenty of space for the dog to run around - perfect.

The staff at Siesta Campers were very helpful and welcoming. The van was clean, everything worked, and the one small issue we had was fixed by a fellow camper from the Netherlands. There's a real sense of camaraderie amongst the campervan crowd I think.

Parking at supermarkets was sometimes a challenge - but we managed by taking two spaces - no one complained.

Even for the Algarve, I think the weather was warm for November and most days, shorts and a t-shirt were enough during the days.

Will be coming back - there's more places to explore with the doggie.

November 9, 2024
Unprompted review
Siesta Campers logo

Reply from Siesta Campers

Hi there! Thanks so much for sharing your experience! We're thrilled to hear you and your dog had such a fantastic adventure in Portugal—it sounds like you found the perfect spots to enjoy some peace and let your dog run free! We're so happy our team could make you feel welcome and that the van served you well. Love hearing about that campervan camaraderie too—it's such a special part of van life!

And yes, those supermarket parking adventures can be a fun challenge, but you handled it like a pro! We can’t wait to welcome you and your doggie back for more exploring soon.

Rated 5 out of 5 stars

Great customer service and clean, well equipped bus

Great customer service, quick to reply and very friendly and kind staff. The team welcomed us very kindly in Porto and explained everything very well. The bus is very clean and well equipped. Great experience from booking, to traveling, to bringing the bus back and getting the invoice. Would totally recommend!

November 2, 2024
Unprompted review
Siesta Campers logo

Reply from Siesta Campers

Thank you so much for your kind words! We're thrilled to hear you had a smooth and enjoyable experience from start to finish. Our team in Porto loved welcoming you and making sure you had everything you needed for the trip. So glad to hear the van met your expectations, too! Thanks for recommending us, and we hope to see you on another adventure soon! 🌞🚐

Rated 5 out of 5 stars

Along the coast…

We had a lovely journey with our siesta beach and traveled almost 1300km along the beautiful coast of Portugal. The camper was a good home for a week and was a great opportunity to do this trip. Also the service was friendly and nice. Obrigarda!

November 6, 2024
Unprompted review
Siesta Campers logo

Reply from Siesta Campers


Thank you so much for sharing your journey! It’s wonderful to hear that our Siesta Beach camper was a cozy home for your week of adventure along Portugal’s stunning coast. 1,300 km—what an epic trip! We're thrilled our team could help make it a memorable experience. Obrigada for choosing us, and we hope to see you again for more amazing travels!

Rated 5 out of 5 stars

Friendly, reliable and super helpful/reactive

This was our second time renting a van for a holiday, and after a previous bad experience with another company, we were a bit anxious. But, spoiler alert: everything went wonderfully with Siesta Campers.

Key points:
- Good Vibes: From their website and blog to the customer support and warehouse team, everyone we encountered was incredibly helpful, kind, and laid-back.
- Beautiful Van: The van was a brand new model, impeccably clean, and featured beautiful colors. We were immediately happy when we saw it and felt very comfortable in it.
- Reliable and Valuable Service: The process was transparent, with no hidden costs for extra options during booking (like unlimited kilometers and reasonable pick-up/check-out times). Additionally, the customer support team was incredibly responsive both times we contacted them.

Conclusion: We were extremely satisfied with both the van and the company. We will definitely rent from them again!

October 26, 2024
Unprompted review
Siesta Campers logo

Reply from Siesta Campers


Thank you so much for this excellent review! We’re thrilled we could make your second campervan holiday a memorable one, especially after your previous experience with another company. It’s fantastic to hear our team, from online support to the front of house staff, brought good vibes to your journey, and we’re so glad the new van added to the comfort and joy of your trip. We aim for transparency and reliability, so knowing that you feel well taken care of means a lot to us. We can’t wait to welcome you back for another adventure—thank you for trusting us!

Rated 5 out of 5 stars

Couldn’t ask for more

Couldn’t ask for more. I’ve wanted a campervan, nice and easy. They’ve accommodated my requests and made things simple to everyone. The van was in good shape, made my trip very smooth.
I’m happy with the service and recommend them.

November 5, 2024
Unprompted review
Siesta Campers logo

Reply from Siesta Campers

Thank you so much for your kind words! We’re delighted to hear that the van made your trip smooth and enjoyable, and that our team could make everything simple and hassle-free for you. Knowing you’d recommend us means the world—thank you for choosing us for your adventure! Safe travels, and we hope to see you again soon!

Rated 5 out of 5 stars

Great experience with Siesta Campers

Very friendly staff who gave useful instructions. We have received a very good impression from the Siesta Campers company. Also the whole booking process was very easy and especially the video about the campervan in advance is helpful. Our vehicle (VW California Ocean T6) was great for us and we really enjoyed traveling with this campervan. We would definitely book again by Siesta Campers.

October 25, 2024
Unprompted review
Siesta Campers logo

Reply from Siesta Campers


Thank you so much for the lovely feedback! We're thrilled that our team’s instructions and the pre-trip video helped make your experience smooth and enjoyable. It’s fantastic to hear that the VW California Ocean T6 was the perfect fit for your travels! We’re delighted to know you’d book with us again and can’t wait to welcome you back for more adventures. Safe travels!

Rated 5 out of 5 stars

5/5 experience

5/5 experience. Easy booking, pick up and drop-off process.
Would definitely recommend.

October 27, 2024
Unprompted review
Siesta Campers logo

Reply from Siesta Campers

Thanks, Louise, for this great review. We appreciate it. We hope to see you again one day.

Rated 5 out of 5 stars

Excellent customer care

The customer service in both Lisbon and Faro was excellent - far superior to your major competitors. The van was clean and very well maintained. We loved our trip.

October 25, 2024
Unprompted review
Siesta Campers logo

Reply from Siesta Campers

Thank you so much for this review. We're happy to live up to your expectations and hear we're putting in more effort than our competitors. it means a lot to us. We hope to welcome you again one day.

Rated 5 out of 5 stars

two weeks with Siesta

Just had an amazing two weeks travelling around Portugal and Spain with the Siesta Atlantic. Customer service were really friendly and responsive, the van was nearly new from 2024 and very clean. the team in Lisbon gave us some great tips and would do it all again at the drop of a hat. Such good times. thanks Siesta

October 1, 2024
Unprompted review
Siesta Campers logo

Reply from Siesta Campers

Thank you very much for this fantastic review, Milo. We're glad to hear you had an amazing time in our camper. Top tips are all part of the service here at Siesta. We hop to see you again one day.

Rated 5 out of 5 stars

We rented a van for 5 days with my…

We rented a van for 5 days with my friends in Lisbon. We chose the Pacific, given we were 4 people, and our experience was perfect!
Spacious van, perfect driving performance and they really thought of everything you might need during living on wheels.
The stuff was really friendly and helpful! :) Really recommend it. Also, Portugal is very van-motorhome friendly, so it is the way to go.

October 16, 2024
Unprompted review
Siesta Campers logo

Reply from Siesta Campers

Thank you so much for this great review. We're happy you liked our Paciifc van, which is exclusive to us at Siesta Campers. Use your repeat customer discount if you ever fancy another camper adventure.

Rated 5 out of 5 stars

Very Helpful

Pedro, Bruno and Bruno were so helpful. We bought our camper from Siesta Campers 2 1/2 years ago but had a few problems (wear and tear). They bent over backwards to help us and got it all sorted within a matter of hours. Highly recommended and Thank You.

September 11, 2024
Unprompted review
Siesta Campers logo

Reply from Siesta Campers

Thanks for this fantastic review; I'm so glad our team keeps you rolling out there on the road and having fun in your Siesta van. Many thanks, and let us know if we can help in the future.

Rated 3 out of 5 stars

Great campervan, service needs improvement

We rented, for the second time, a campervan (VW California) for 3 weeks at Siesta Campers Porto. The reception and explanation on the pick-up day were great. On the 2nd day, a warning light (Oil level too high, visit workshop!) appeared on the dashboard. Contacted Siesta and they told me that most likely the light would be gone the next morning (cold engine). The next morning the light was gone, but the level on the dipstick was still over the maximum. I was adviced that, if the van was not driving weird, I could cotinue driving. A day later, on a Sunday, again a warning light. Reaction: "there is no big problem. Advice: open and close the hood. If you wish, you can visit a garage on Monday if the light comes back on". I would have expected a more active approach from their side as in "We will make an appointment at garage-x". Now, I had to spend valuable time finding a Portuguese garage. Luckily, the open/close the hood-procedure was affective, but still I think it's a bad advice if the level is visibly way too high.
Second point of improvement: we were given a gas-bottle that was not full. We were told: "if you do not cook a four-course meal every day, you will make it". However during the 2nd week, we ran out of gas. We visited 6 addresses that were listed in a list that was mentionned in the rental agreement, but none of them sold the required gas bottle. I kept informing Siesta about our search, but the were not active in helping me to find an address that sold the right bottle. Finally, with the help of a local Bricomarché employee, we found the right bottle at an address that was not listed in the list provided. This process costed us about half a day of our valuable time, the only reaction from Siesta was "we are sorry for the inconvenience". I would have expected, especially after we had problems with the oil-level, a more generous offer (e.g. x-% discount on your next rental) from their side.
Conclusion: great van, but once you are on the road and run into problems, you are more or less on your own.
Finally, we advice Sieste to provide a water hose to fill up the reservoir, to provide 'level-blocks' to get the camper at a (more) horizontal level as a lot of camper-sites are not level and give a (second) full gas bottle if there is a chance that the customer runs out of gas during the rental period.

August 14, 2024
Unprompted review
Siesta Campers logo

Reply from Siesta Campers

Hi Bram,
Thank you for your feedback, and we’re genuinely sorry that your experience didn’t meet expectations, especially as a valued repeat customer. As a team, we are fully committed to ensuring our customers have a seamless and enjoyable holiday, but occasionally, certain issues can arise that are outside our immediate control.
Regarding the VW oil light issue, this is a known issue with ALL VW T6.1 Transporters, where the light can illuminate to alert to either too low or too high. A software update has been promised but has yet to be released. We’ve been battling with it for the last two years. Our head engineer, a VW-certified service technician with over 15 years of specialised experience, personally assesses such cases and advises our team accordingly. After reviewing the picture you sent, we determined that the slight excess oil wasn't an urgent concern, and our plan was to address it when the van returned to base. As a point of reference, from empty on the dipstick to full is 1 litre, so the slight amount of 100ml over the mark will not have had any significant effect, and this conclusion is based on our extensive expertise. With 16 years of experience as the leading VW camper specialist in Portugal and a team of six expert technicians, we stand by the safety and reliability of our service.
We also noted that you ran out of gas during your second week of rental. As part of our commitment to enhancing the customer experience, we provide free gas with every rental, unlike our competitors. A full bottle typically lasts around two to three weeks, so in this case, the van was supplied with a half-full bottle. While it wouldn't be sustainable or environmentally sound to replace every half-full bottle before each rental, we did provide a list of Camping Gaz resellers across Portugal. Camping GAZ supplied this to us. Finding every outlet in Portugal that sells camping gaz would be a difficult task. 90% of campsites do sell this gas in Portugal. Due to safety regulations and for your safety, we cannot carry additional gas bottles in the VW California. By law, each bottle must be stored in a gas-tight locker, of which there is only one in the VW California.
We understand that this caused you inconvenience, and we reimbursed you for the gas you purchased per our terms. To ensure the situation was resolved fairly, we have offered you a 5% discount on any future booking with us. Once again, we truly value your loyalty, and we hope to have the opportunity to make your next experience with us a smooth and enjoyable one.

Rated 5 out of 5 stars

Great experience with Siesta Campers

We had a great experience renting a VW "Siesta Atlantic" through Siesta Campers! The van was clean and ready at the time of our arrival and the staff was very friendly. We had fantastic week in the camper and can only recommend others to try it out. We rented the

We did have some issues with booking as it wasn't quite clear if the camper we were looking for was available or not, but after reaching out to Siesta via email we quickly go that sorted out.

July 19, 2024
Unprompted review
Siesta Campers logo

Reply from Siesta Campers

Thank you so much for dropping us a review; we're glad you had a fantastic time in the Atlantic campervan, which is exclusive to Siesta. Our new site goes live in a month, and we've added a new availability calendar for ease of booking. Thaks for booking and maybe see you again one day.

Rated 1 out of 5 stars

If I could give 0 stars...

If I could give 0 stars, I would. You have to fill in all your extras and personal information to hear they are fully booked! But they have deals. So no worries. We took a look at them and there was an interesting one: for 6 days renting a camper from Lisbon to Faro. I got in touch with them because they claim to be very helpfull. After a few questions there was the quote and reques for paiment. We did it and were very happy. Then I got a phone call. There was a mistake: we could only pick up a day later. Ok, not so wonderfull but we agreed. And then to hear there was a complete mistake: there was nothing available. If I was still interested, I could take a look in a couple of days. The money would be refunded. A sorry and that was it.

August 15, 2024
Unprompted review
Siesta Campers logo

Reply from Siesta Campers

Thank you for sharing your feedback. We're sorry to hear that you missed out on one of our relocation deals. These offers are exceptionally low-priced because we need to move our vans between locations. As these deals are managed manually, there are occasions when we must prioritize operational needs; this includes making decisions to use the vans in the deals section for existing customers who have experienced problems with their rental vehicles on the road. We apologise for any inconvenience this may have caused, and as a goodwill gesture, we would like to offer you a discount on any future booking with us.

Rated 1 out of 5 stars

Cheater

Cheater! Received a damaged van (damaged sink). Reported the damage as soon as possible. Despite we had full coverage insurance (and did not cause the damage), they charged us over 600 € for the repair (the material should be around 100€). Contacting the lawyer. Never again.

June 21, 2024
Unprompted review
Siesta Campers logo

Reply from Siesta Campers

Thank you for taking the time to provide your feedback for your rental in Lisbon. Just to clarify, you took a brand new €95,000 Knaus van that was in immaculate new condition. with 6000km on the clock. It was cleaned, signed off, and shown to you before you departed. The time stamp on your contract shows you started your collection at 14.39. When your documents were loaded into the system, your departure on the contract was 15.35. We spent an hour handing over the van to you. We even showed you the sink and how the water worked. The sink wasn't completely smashed and leaking water all over the floor. Furthermore, you had 12 hours to thoroughly inspect the van and report the damage you found. This is explained on pick up and is in bold type on your booking contract. You didn't report this within twelve hours. We have strict cleaning procedures in between bookings, and the cleaners signed off this van, including the bathroom. Your complete insurance doesn't cover you for breaking interior items of the vans, as clearly stipulated in paragraph 10.3 of our T&Cs. The sink from Knaus cost €500, and we’re happy to show you the invoice. plus the labour to dismantle the whole bathroom sink and plumbing. We are committed to keeping our vans in immaculate condition, and high-quality vans like Knaus come with expensive fittings. As a small family business with 16 years of experience and thousands of rentals yearly, we have never, and will never, profit from our customers' misfortunes. We apologise for not having in stock the epoxy surfboards you booked. We understand the inconvenience this must have caused, and we refunded the hire of the boards and offered you one whole day's rent of the van as compensation. We thought this was a generous goodwill gesture on our part. We're truly sorry to charge you for these breakages, but as a small company, we cannot pick up the bill for these costly damages caused by vehicle misuse. You were also informed by our customer service agent that you would be charged for the damage in an email prior to debiting you card which you keft on file under our T&C's Despite the charge for your breakages we do hope you had a good time in Portugal. Kindest Regards Claire and Loyd (founders and owners of Siesta Campers)

Rated 5 out of 5 stars

Couldn't imagine a better way to travel…

Couldn't imagine a better way to travel than to rent a van by Siesta Campers! We had the VW California and it felt super new. Driving doesn't feel like a big car, it felt like such a joy because of all the modern technology.

The whole process was so smooth, the people behind Siesta are the friendliest and most chill people! The 24/7 support service is also an extra what's just super nice to have. The interior was another thing that was super modern and easy to work with. Felt like our little home for the few days! The possibility to go every where you want to and have every thing with you is amazing. All the facilities are also just perfect, a big fridge, a few cabinets, a good battery and a sink, more than we need!

I recommend them to anyone looking to go to Portugal!

June 4, 2024
Unprompted review
Siesta Campers logo

Reply from Siesta Campers

Thank you for sharing this review. It means a lot to our team and is a testament to their handwork. We hope to see you again one day. Best Regards Team Siesta.

Rated 5 out of 5 stars

Can highly recommend Siesta Campers

Can highly recommend Siesta Campers! Really good and fast customer service, friendly staff (a special shoutout to Ricardo at their Faro office) and good vans. We rented the Grand California van from Faro to explore beautiful Algarve and had the best time. Will definitely be renting from Siesta Campers again!

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

What a beautiful experience

What a beautiful experience ! Monica was the one who took care of us and showed us everything that we had to know about our van, Rio. She was super friendly and very nice !
We’ve spend an amazing trip and came back home with our mind full of great memories. I celebrated my birthday during this roadtrip and what a beautiful way to celebrate ! We slept amazing and we will definitely do it again. 😍
If you’re in search of a great company that rent out van, don’t hesitate and book yours at Siesta Campers ! Everything is well handled and professional.

Thank you again guys for this unforgettable experience!

August 25, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look