SifatuSafwa Reviews 232

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The absolute best place on the internet for islamic books in any field. To my knowledge, all of the books are authentic, and upon correct creed. A wonderful website that gives people all over the... See more

Rated 5 out of 5 stars

I've been buying from Sifatu Safwa since i became Muslim a few years ago, I've never had a bad experience with them, always have top quality and many options and a wide range of books in every uloom!... See more

Rated 5 out of 5 stars

I have been with Sifatusafwa for 10 years Any book I have wanted they have provided 3 weeks ago I lost a book I desperately needed. UPS delivered it elsewhere and couldn’t locate it. Sifatusaf... See more

Rated 5 out of 5 stars

Assalam Alaikum Dear Sifatussawfa team, Thanks for the great opportunity provided for muslims, we appreciate your input! Could you please clarify my order status, the number is below: BRH... See more

Company details

  1. Book Store

Written by the company

SifatuSafwa is an online Muslim bookstore, specializing in Islamic books in Arabic. We also offer on our online store a wide choice of books to learn and improve your learning of the Arabic language. We select the titles and the most interesting works among the ancient authors that are the pious predecessors (Salaf as-Salih) or the contemporary authors. We have a wide choice in books on Islamic history or biography of the Prophet in Arabic, or the Salafi Aqeedah, Tafseer, Hadith and Fiqh also, and this in the 4 schools, Hanafi, Maliki, Shafii and Hanbali. Finally we deliver our Arabic language books to beginners, students and scholars in religious science around the world.


Contact info

4.8

Excellent

TrustScore 5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Islamic Bookstore on the Internet

The absolute best place on the internet for islamic books in any field. To my knowledge, all of the books are authentic, and upon correct creed. A wonderful website that gives people all over the world a chance to access authentic and high quality islamic books in any field. They have all of the best books and classics in any field, and often even have rare books and gems which may be difficult to find even if you were in renowned libraries in the Middle East.

What separates them from any other online store is their shipping. For 25 USD they can ship to anywhere in the world. Other stores sometimes charge 80 USD or far more. Also, SifatuSafwa's shipping is fast, their books can come from across the vast oceans to your home in good care and quality in just 3 days!

Alhamdulillah for this store.

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

MashaAllah!

MashaAllah

Amazing products,prices and service. I've bought from them a few times and every time has been a true pleasure. I plan to order from them multiple times in the future.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

This is my second order

This is my second order, I just love Arabic books bro. SifatuSafwa is my go-to online bookstore, they don't disappoint and always like to help you out with questions. May Allah bless them and reward them for what they do.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

My Go-to Bookstore!!!

I've been buying from Sifatu Safwa since i became Muslim a few years ago, I've never had a bad experience with them, always have top quality and many options and a wide range of books in every uloom! Money well spent, never disappointed.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Assalamualikumwrwb

Assalamualikumwrwb
If you’re looking for a reliable and high-quality online bookstore, Sifat Safwa is truly an excellent choice.
I have been with Sifat Safwa for the past 6 years, and my overall experience has always been very positive. Most recently, within the last 12 months, I placed an order and once again had a smooth and satisfying experience.
Ordering books is simple and user-friendly, and the whole process is very convenient. They offer a wide range of beneficial Islamic and educational books, all carefully selected with quality in mind. The books arrived well-packaged, neat, and exactly as described, and the delivery was on time.
What I appreciate the most is their professional dealing and respectful interaction with customers, which really builds trust.
Based on my recent experience as well, I highly recommend Sifat Safwa to anyone who values beneficial and high-quality books.
Insha’Allah, you won’t be disappointed!

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Ordered several times here, always had a good experience. Books are delivered fast and are packed nicely and are of good quality.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

I have been with Sifatusafwa for 10 years
Any book I have wanted they have provided

3 weeks ago I lost a book I desperately needed. UPS delivered it elsewhere and couldn’t locate it.
Sifatusafwa Then sent me out another copy (free of charge) and then followed up by emailing me to see whether I had received safely.
Jazakallahu Khairan for your beautiful consideration. Good service recommended to all.

February 13, 2026
Unprompted review
Rated 3 out of 5 stars

Poor customer service when the package is not received

Aslamu Alaikom,
I have ordered many times from SifatuSafwa. All of them where OK, but the last one i ordered a big book (Tafseer Tabari) and UPS did not deliver it, you can see it even in UPS tracking that it failed to deliver and after calling them they do not know where the packet is.
It has been two months and SifatuSafwa is not answering at any of my emails. I wrote many but no reaction at all.

UPDATE!!!!!:
I received the packet on the 13.02 and SifatuSafwa contacted me and made sure that it is delivered correctly this time. I hope that Sifatusafwa pays a little attention to support the customer when problems happen.

Salam

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased

My order was dispatched immediately after my order arrived in excellent condition. Great quality books and genuine customer service. Many thanks

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Simply amazing

Simply amazing, very consistent and sleek! Couldn't have asked for a better online bookstore for Islamic Knowledge. Their support was so helpful when I had questions about stock and my order. I will definitely be using it again

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

I recommend

Second time ordering: good communication, quick shipping, and always well-packaged. I recommend.

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

Deceptive Shipping Charges and Ignored Refund Request


Absolutely the worst experience I’ve ever had with an online bookstore. I found a book listed for 15€ on SifatuSafwa and added it to my cart. At checkout, I saw a line in green text saying shipping would be free of charge. nice, I thought. But when I selected shipping, the only option was via UPS for 24€. I assumed maybe that was standard EU shipping, so I went ahead.
To my shock, after completing the payment, I immediately received an invoice showing that 41.80€ had been deducted from my account. Misleading and ridiculous. The website gives off the impression of free or cheap shipping but ends up charging an astronomical amount.
I contacted support right away, literally minutes after my order, asking for a refund and cancellation. A few hours later, I got an email saying the book had already been shipped. Still no refund, no solution, and no proper response from customer service.
This site is completely misleading, frustrating, and unprofessional. I will never buy from them again and strongly recommend avoiding this store at all costs.

On a side note, I genuinely assumed that because they sell Islamic books, they would be straightforward and God fearing in their dealings. Sadly, this experience proved the complete opposite.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

may Allah bless them and give them and…

may Allah bless them and give them and the muslims success, wonderful communication and service, I ordered duroos al lugha, the madinah books which is good to get in the arabic version, I had some concerns about the book and they answered (with Allah's Permission) with a solution that actually led to a better outcome than if there was no issue to begin with, and all praise belongs to Allah , He has decreed a wonderful provision, shukran وجزاكم الله خيرًا to my dear brother at sifatusafwa and all of you

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service

Customer service is second to none. Zuhair was extremely helpful when It came to making an amendment to my order. Books arrived in mint condition and on time. No complaints, only compliments.

August 28, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look