SifatuSafwa Reviews 232

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The absolute best place on the internet for islamic books in any field. To my knowledge, all of the books are authentic, and upon correct creed. A wonderful website that gives people all over the... See more

Rated 5 out of 5 stars

I've been buying from Sifatu Safwa since i became Muslim a few years ago, I've never had a bad experience with them, always have top quality and many options and a wide range of books in every uloom!... See more

Rated 5 out of 5 stars

I have been with Sifatusafwa for 10 years Any book I have wanted they have provided 3 weeks ago I lost a book I desperately needed. UPS delivered it elsewhere and couldn’t locate it. Sifatusaf... See more

Rated 5 out of 5 stars

Assalam Alaikum Dear Sifatussawfa team, Thanks for the great opportunity provided for muslims, we appreciate your input! Could you please clarify my order status, the number is below: BRH... See more

Company details

  1. Book Store

Written by the company

SifatuSafwa is an online Muslim bookstore, specializing in Islamic books in Arabic. We also offer on our online store a wide choice of books to learn and improve your learning of the Arabic language. We select the titles and the most interesting works among the ancient authors that are the pious predecessors (Salaf as-Salih) or the contemporary authors. We have a wide choice in books on Islamic history or biography of the Prophet in Arabic, or the Salafi Aqeedah, Tafseer, Hadith and Fiqh also, and this in the 4 schools, Hanafi, Maliki, Shafii and Hanbali. Finally we deliver our Arabic language books to beginners, students and scholars in religious science around the world.


Contact info

4.8

Excellent

TrustScore 5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I didn't know anything about this…

I didn't know anything about this company. I looked at their web page and was impressed with the selection of books and the prices.. I've ordered a few books and I loved that the shipping was very affordable. I get updates on new arrivals all the time.. I've found books hard to find anywhere else. I've been telling anyone that will listen about them.. keep up the good work and Tawfeek

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent handling and service

Excellent handling and service. Not difficult to get someone on the line or no waiting very long to get a reaction on your emails in comparison with so many online shops. And when you talk to them they are friendly! So, keep on working like that!

April 14, 2024
Unprompted review
Rated 5 out of 5 stars

Very professional and good service.

Very professional and good service. I ordered a book online that contained 2 matns according to the website. As it arrived, I saw that there was only 1 matn. I contacted Sifatu Safwa and they sent me the correct book straight away. This shows the level of good service.

April 20, 2024
Unprompted review
Rated 5 out of 5 stars

First time order, couldn't be more impressed!

This was my first time using this company and I was very happy with the service ما شاء الله تبارك الله.
I got two books, umdat al ahkam and Iqtida al ilm al amal.

I forgot to add one of the books to the basket before checking out and I sent an email asking for it to be added. They responded swiftly and added the item to my delivery and sent me a payment link.

Amazing and I would recommend it to anyone looking for good quality arabic books. اللّهُـمَّ بارِكْ

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

A perfect first order

What a find this bookstore is! I ordered editions of Ibn al Qayyim's The Ailemnt and the Cure and Imam al-Khattabi beautiful treaty on Seclusion to see how it goes. The books arrived in record time to Canada (5 business days) with no damage or any issues. The editions are gorgeous and the latest to date (dated 2023!). Blessings all around masha'Allah!

However, I highly recommend you use bubble wraps to protect the books further. I want to order more but I'm a bit worried a heavier order will be damaged without additional protection.

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

بسم الله الرحمن الرحيم

بسم الله الرحمن الرحيم

Great team, they were able to help me out when my order was missing they got back to me quickly and provided me with the correct information and quality books, it’s hard finding books in USA but sifatusafwa makes it easy.
May Allah bless your efforts and business.

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

I am very pleased with the quality and…service.

I am very pleased with the quality and variety of the books that company offers.
The delivery service is really great and prompt.
Since July 2020, I have not visited any other Islamic book store besides sifatusafwa.
I highly recommend the Muslim students and teachers to visit them.

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

Best Online Islamic Bookstore

Alhamdullilah, amazing quality and delivery service options.

Never regretted anything except after placing an order I see something else I wish i had included in the previous order

December 21, 2023
Unprompted review
Rated 4 out of 5 stars

Quality books but shipping is too expensive

Excellent book quality and customer service. The only problem I have with the bookstore is when they stopped using EMS for shipping and delivery, the current shipping company that they use is just too expensive for me. I can't be paying a shipping fee that is more than the books that I'm buying. They should create different/multiple shipping options with different shipping companies that would be cheaper and flexible enough for those of us that are buying from other continents.

July 4, 2023
Unprompted review
Rated 3 out of 5 stars

Very overly priced

السلام عليكم ورحمة الله وبركاته

The books are of excellent quality but I don’t understand why they charge 2-3x more than other book shops when they are exactly the same print. If you’re selling books of knowledge then it’s not a business to make triple the amount of money, yes make money but don’t rip Muslims off with charging them triple the price in comparison to the original price of the book, sadly that’s the only off putting factor for me, I order from here as a last resort now, if I require the book as a matter of urgency Alhamdulillah.

جزاك الله خيرا

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

the quality standard is something else

the quality standard is something I have not seen yet. The way the customer service is committed makes one feel as if they truly care about your islamic development. They never get tired of offering you the next best book. The site is beautiful and highly professional. Normally I do not care to give ratings but this customer experience just makes me feel deeply indebted to give 5 stars

November 11, 2023
Unprompted review
Rated 1 out of 5 stars

This is the worst Bookstore ever

This is the worst Bookstore ever. They don't care about the customer service. I've ordered my books a month ago and they haven't arrived yet and it's EU shipping. They can use DHL for quicker shipping but they lie and say within 7-15 days and it takes God knows how long to come if they will ever come.

January 4, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look