Sif Jakobs Jewellery  Reviews 447

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 2 out of 5 stars

I really liked the way the earrings looked but I am quite disappointed in the quality. One of the earrings wasn’t even closing. So I would have lost it immediately. I also imaging that with a bit of w... See more

Company replied

Rated 5 out of 5 stars

Loved the bracelet and ring. The jewelry is exquisite; flawless . It also comes in luxurious packaging. I will continue to buy.

Company replied

Rated 5 out of 5 stars

Amazing quality! Already gotten like 7 friends who want to by the same bracelet, so that's quite a good review haha

Company replied

Rated 5 out of 5 stars

Professional all the way from the website, to the products, to receiving and confirmed that watches and rings looks and feels fantastic!

Company replied

Company details

  1. Jewelry Store

Written by the company

Sif Jakobs Jewellery designar och producerar prisvärda lyxsmycken av högsta standard och kvalitet med ett modernt uttryck. Sif Jakobs smycken har en minimalistisk lyxig känsla i kombination med en elegant personlig stil. Arbetet formas av en bakgrund inom nordisk design och hantverk. Sedan lanseringen av Sif Jakobs Jewellery 2009 har varumärket vuxit snabbt och visas regelbundet i populära mode- och livsstilsmedier. Sif Jakobs unika och förtrollande mönster omfamnas nu av mode- och smyckesbutiker över hela världen och varumärkets internationella fansen fortsätter att expandera. Let yourself shine...

Sif Jakobs Jewellery

Written by the company

Let Yourself Shine
Our jewelry is exclusive, classically elegant, and enhances the beauty of every woman. Handmade in the highest quality, available in different colors and sizes for a glamorous look.

Gratis Frakt på alla Beställningar

Gratis Frakt på alla Beställningar över 699 kr.

Njut av gratis leverans på alla beställningar över 699 kr. Utforska våra finaste smyckesamlingar.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

447 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars
Sif Jakobs Jewellery  logo

Reply from Sif Jakobs Jewellery

Hi Debra, we are happy to hear about your joy and satisfaction with the jewelry. We look forward to assisting you again.
We wish you a pleasant day.
Kind regards,
Emilie from Sif Jakobs.

Rated 1 out of 5 stars

I didnt get my order!

April 28, 2025
Sif Jakobs Jewellery  logo

Reply from Sif Jakobs Jewellery

Dear Souad, we can see that your package is currently out for delivery to the parcel shop. You can track it using the tracking number you received in the delivery confirmation email. If you have any questions, please don’t hesitate to contact us at online@sifjakobs.com.
Kind regards,
Emilie from Sif Jakobs.

Rated 1 out of 5 stars

A really shitty company with a not so…

A really shitty company with a not so caring customer service. Sent a used necklace and offered a “sorry for the inconvenience” for the trouble.

So, now I need to retrieve the gift given and return it to get a new one and then give it away again. Thanks for wasting my time.

April 25, 2025
Sif Jakobs Jewellery  logo

Reply from Sif Jakobs Jewellery

Dear Filip,
We’re truly sorry about your recent experience with us. We also apologize for the issue with the necklace, as mentioned in our email regarding the exchange. We’ve offered to replace it with a new one and are more than happy to assist with this. Our goal is always to ensure our customers are satisfied and well taken care of. Should you have any questions or concerns, you’re always welcome to reach out to us at: online@sifjakobs.com.
Wishing you a good day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Recommended!

Fast delivery, beautiful earrings. They look even better in person.

June 6, 2024
Sif Jakobs Jewellery  logo

Reply from Sif Jakobs Jewellery

Dear linka

Thank you for your review

We happy to know your are satisfied with your order and the delivery was fast

We hope the earrings sparkles up your days

May you have a lovely day

Best regards
-Lisee

Rated 5 out of 5 stars

Fantastic products and professional all the way!

Professional all the way from the website, to the products, to receiving and confirmed that watches and rings looks and feels fantastic!

May 27, 2024
Sif Jakobs Jewellery  logo

Reply from Sif Jakobs Jewellery

Dear Hannibal,

Thank you for your wonderful review! We are thrilled to hear that you had a professional experience from browsing our website to receiving your products.

Kind regards
Alberte

Rated 2 out of 5 stars

I really liked the way the earrings…

I really liked the way the earrings looked but I am quite disappointed in the quality. One of the earrings wasn’t even closing. So I would have lost it immediately. I also imaging that with a bit of wear the other earring would have had the same problem.

April 3, 2024
Sif Jakobs Jewellery  logo

Reply from Sif Jakobs Jewellery

Dear Ronja

Thank you for your review.

It is very appreciated that you took the time to do so and help us get better.

We are sorry to hear regarding one of your earrings, please contact our Customer Service to have the earrings replaced

Online@sifjakobs.com

They will assist you with the claim.

We wish you a good day

Best regards
Lisee
-Emmy

Rated 5 out of 5 stars

They have very reliable and great…

They have very reliable and great products. Very fast delivery. Thanks.

June 28, 2023
Sif Jakobs Jewellery  logo

Reply from Sif Jakobs Jewellery

Hi Bülent,

Thanks for your 5 star review! ⭐️🎉
We are so happy to hear your positive reaction on service and products.
I hope you will wear them for great memories.

Kind regards,
Sofie

Rated 5 out of 5 stars

Nice

Nice stuff with nice staff

May 24, 2023
Sif Jakobs Jewellery  logo

Reply from Sif Jakobs Jewellery

Hi William,

Thanks for your 5x⭐️ review!
I hope the jewellery will be a part of great memories.

Best summer to you

Sofie

Rated 3 out of 5 stars

the earrings was too SMALL and the…

the earrings was too SMALL and the price too HIGH1
I was disapointed by the size.

May 21, 2023
Sif Jakobs Jewellery  logo

Reply from Sif Jakobs Jewellery

Hi Birgitta,

Thanks for your review.

I'm sorry to hear that your not satisfied with the earrings. I know it's a bit late answer but you are always welcome to return the items within 30 days from you have picked up the package, if the products not are as expected.

Kind regards,
Sofie

Rated 5 out of 5 stars

Beautiful jewelry

Loved the bracelet and ring. The jewelry is exquisite; flawless . It also comes in luxurious packaging. I will continue to buy.

January 3, 2023
Sif Jakobs Jewellery  logo

Reply from Sif Jakobs Jewellery

Dear Adop,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new bracelet and ring.

Wish you all the best,
Ed

Rated 1 out of 5 stars

They changed my order into something I…

They changed my order into something I did not want and did not answer any of my 4 emails (first one sent as a reply 2 hrs after theirs)! Terrible service! No recommendation whatsoever!

August 1, 2022
Sif Jakobs Jewellery  logo

Reply from Sif Jakobs Jewellery

Hi Anna,

Thank you for your review. We are truly sorry about your bad experience. If there is anything we can do in return feel free to write to us at: Online@sifjakobs.com. Thanks in advance

Have a nice day
Louise

Rated 1 out of 5 stars

Order not received

Ordered 2 weeks ago and the tracking info shows nothing has been sent yet.

August 1, 2022
Sif Jakobs Jewellery  logo

Reply from Sif Jakobs Jewellery

Hi Serena,

Thank you for your review. We are truly sorry about your bad experience. If there is anything we can do in return feel free to write to us at: Online@sifjakobs.com. Thanks in advance

Have a nice day
Louise

Rated 5 out of 5 stars

Beautiful jewelry

Beautiful jewelry pieces, and great service, packaging is wow and fast delivery

June 15, 2022
Sif Jakobs Jewellery  logo

Reply from Sif Jakobs Jewellery

Dear Heli

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 5 out of 5 stars

Amazing!

Love this jewellery!

June 13, 2022
Sif Jakobs Jewellery  logo

Reply from Sif Jakobs Jewellery

Dear Theodora,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 5 out of 5 stars

Super easy to order and beautiful product

Super easy to order, even with engraving.
Very nicely packaged and a beautiful design

May 30, 2022
Sif Jakobs Jewellery  logo

Reply from Sif Jakobs Jewellery

Dear Ben,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 5 out of 5 stars

Nice looking and carry a good quality

Nice looking and carry a good quality. Very satisfied.

April 17, 2022
Sif Jakobs Jewellery  logo

Reply from Sif Jakobs Jewellery

Hi Kat,

Thank you for your positive feedback. We are very pleased that you are satisfied with your new jewellery and our service.

All best,
Louise

Rated 1 out of 5 stars

Disappointing

I ordered a bracelet for my girlfriend's birthday that was supposed to be engraved but it was delivered without actually being engraved. When i first contacted customer service they wrote down my name and number and said they will call me back to resolve my issue. They never did. Therefore, I called again and after five calls, the person "resolving my issue'' was not very helpful and honestly it felt rude. They didn't even apologize for the inconvenience... I will not be able to give the present on the actual day and it feels quite dissapointing. Since the brand seemed of high quality, the jewelry is not the cheapest and with such customer service i do not think i'll be ordering from them again. So dissapointed. It's very hard to appreciate the gift now.

January 24, 2022
Sif Jakobs Jewellery  logo

Reply from Sif Jakobs Jewellery

Dear Katrin we are truly sorry for this, and that you didnt receive the right item in the first place. Please receive our apology. Best regards Sif Jakobs Jewellery

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