Sigma Sports - Letchworth Reviews 

I had a problem with a bar bag I purchased 2 weeks ago and today was the first time I had had a chance to take it back.
I was not to sure if it was me or a fault with the bag as it won't stay attached to the bars. Kristina had a look and confirmed it was a fault with the bag and changed it for a different type. Nothing was an issue and she listened when I explained the problem before investigating the issue.
Great friendly service thank you.

Another first class experience at Sigma sports.
Shout out to Carolyn and Alex who were super helpful as always with their professional, efficient advice . Thank you!

Brilliant service. Staff are super friendly and super helpful. All are experts in their field, and the shop has a huge array of bikes and equipment for cyclists and triathletes (nothing over sold). Also a large and well equipped servicing department at the rear of the shop. Car parking and bike parking around The back. Coffee machine is due if you need a caffeine boost 😆. Great value and I will definitely use Sigma Sport online and Letchworth Garden City again. 11/10

First time we’ve been into the new shop and the team were outstanding.

So helpful and knowledgeable. Mended my son’s bike for him so he is super happy.

Thank you so much 😊

Truly Amazing Service and Expertise

I had a fantastic experience! The level of knowledge about cycling shoes and proper fitting was truly impressive. Carolyn helped me throughout the entire process — she was incredibly helpful, patient, and knowledgeable. Everyone I interacted with was friendly and welcoming, making the whole experience even better. Highly recommend.

Amazing advice on deciding on and purchasing padded cycling shorts and which ones to try, as well as specifics on how to be sure my cycling body position and seat height is correct - highly recommend chatting to Carolyn about anything you're unsure of about cycling, whether it's exercise or road bike related, I went in a bit hesitant about what I needed and came out feeling much more confident on how to improve my technique as well as having a perfect pair of shorts too! :D

Great customer service, always go above and beyond with what is expected.
Made sure what I wanted was appropriate and, correctly fitting.

Carolyn and Becky were knowledgeable patient and fun when helping Simon and me select and kit out our Specialised Diverge bikes in preparation for our imminent London to France cycle via Suffolk over 9 days. Sigma have a great space for tailoring your bike to each individual so the geometric set up is just right. Highly recommend this amazing specialist cycling store in Letchworth Garden City with just a note of caution that the great selection of bikes on show could result in you spending rather more than you had planned!

I have just bought a new racing bike from Sigma Sport in Letchworth. A Cannondale that is a perfect fit. Kristina helped me and I very much appreciated her knowledge and care. She was excellent and really understood my requirements and goals.

Went back to the Letchworth store with a mechanical issue following a service. I was blown away by the positive customer service in the workshop - the staff diagnosed the issue and fixed it while I waited.

Carolyn gave expert advice on which bike suited me and bike fitting.
Would recommend and return again, overall very helpful and friendly staff..

Helpful people, quick easy process, order showed up 1 working day later. Couldn't really ask for more.

Leon Wright was very knowledgeable and diligent. I felt I was getting expert advice as to exactly what I needed for the type of rider I am and the riding I do.

As always, great customer service.

As usual, I was very happy & impressed with the kindness, knowledge & professionalism of the whole team, & Leon in particular.

Amazing people, caring and real pros.

I would highly recommend them!

I bought a new bike and had a fantastic service from Kristina and the team. Kristina looked at the best bike options that suited my budget and did all the measurements to make sure I got the bike size that fitted me - my other bike didn't! It was a seamless process and the bike was ready to be collected from the shop in about a week, all built and ready to go! Really enjoying the new ride, and I want take this opportunity to thank Kristina for her excellent advice and support. It's service you can't beat!

Brilliant website and shops, thank you for everything bike.

I visited Sigma Sports in Letchworth today and was extremely impressed with the new store. I was helped by Carolyn who was very knowledgeable, friendly and professional and helped me with all my bike fit questions. Great service! Would thoroughly recommend.

Knowledgeable & helpful staff. Great shop with good choice of product. Well laid out store with some top end kit.

I’ve happily purchased from Sigma online before but wanted to meet them ‘live’ -the nearest to me being the newly opened Letchworth store.

Firstly the store looked great with parking nearby. Staff were friendly and enthusiastic. I hadn’t realised that prices were the same as online.

I’d arrived with a nagging feeling of disappointment from my bike being serviced by another shop some 25 miles away. On speaking with Alex, he offered a bikefit exam and quickly spotted some errors in the bike/rider set up. I’d also purchased some Torch shoes from Sigma online but felt nervous about fitting the cleats (I have zero mechanical skills). Again, Alex provided the solution.

I was astounded and grateful by the level of service from Alex and look forward to returning to the shop in the future.