Sigma Sports - Letchworth Reviews 

214
TrustScore 5 out of 5

4.9

48 Station Road, SG6 3BE Letchworth Garden City, England, GB


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Rated 5 out of 5 stars

Good directions to the store. Parking beside shop - excellent as I was tight for time and parking in Letchworth is like gold dust! The young lady on the upper floor, Kristina, set up all informatio... See more

Rated 5 out of 5 stars

Sam in the Letchworth store was very helpful with choosing my new saddle and with looking at different options for new bikes. He gave me lots of time and opportunity to ask questions and to try differ... See more

Rated 5 out of 5 stars

Great experience today in Letchworth tooth Robin and Leon. Getting sized up and set up for a new TT bike and nothing was too much trouble. Exactly how bike sales and customer focus should be.

Rated 5 out of 5 stars

I was very impressed with the quality of service from initial advice to collection and fitting of my new road bike. I cannot recommend Sigma in Letchworth enough for getting me back on my bike.


Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. Running Store

Written by the company

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Written by the company

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Contact info

  • 48 Station Road, SG6 3BE, Letchworth Garden City, England, United Kingdom

  • 01462 384070

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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4.9

All reviews

(214)

3,445 reviews in the last 12 months

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Rated 5 out of 5 stars

Bib shorts purchase

Good directions to the store. Parking beside shop - excellent as I was tight for time and parking in Letchworth is like gold dust! The young lady on the upper floor, Kristina, set up all informatiom for me on bib shorts. I have only had shorts before and this was continued by a passing manager who I spoke to earlier on the phone.
Excellent service. I shall be back.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service, knowledgeable and helpful

Sam in the Letchworth store was very helpful with choosing my new saddle and with looking at different options for new bikes. He gave me lots of time and opportunity to ask questions and to try different geometry set ups so I can make an informed decision. I also didn't feel pressured to buy a bike immediately as he understood it's a big decision to make. The no pressure, helpful approach makes me far more likely to buy from Sigma Sports in the future although please open a store near Southampton!

July 14, 2026
Rated 5 out of 5 stars

I couldn't be happier with the service…

I couldn't be happier with the service I received for my S-Works build. Carolyn was extremely helpful, offering brilliant guidance on the build and keeping me updated every step of the way. Her communication was fantastic, making the entire experience smooth and seamless. Highly recommend!

July 12, 2026
Unprompted review
Rated 3 out of 5 stars

I did not expect that

I booked a tyre change a couple of days earlier however when I arrived at the store they seemed a little confused. Eventually I bought new tyres and paid for a tyre swap on my bike and told it was all done with no questions asked. I went for a bike ride 2 days later and 20mins in a 40k ride I realised the tyres were practically empty which left me frustrated. This ruined my ride. The store team were nice hence the 3 star but this little oversight has ruined my experience on this occasion. I would never go to a garage and change the tyre on my car and they wouldn’t put air in it so I expected that as a standard service here.

July 9, 2026
Sigma Sports - Letchworth logo

Reply from Sigma Sports - Letchworth

Hi Ian,

I'm very sorry to read that your tyres went flat before your ride. Unfortunately, with tubeless tyres there are rare occasions where the tyres will lose pressure after the initial setup. There are a number of variables at play in these instances but more often than not, the sealant in the tyre just needs to fully circulate around the rim and tyre interface. We often keep tubeless setups in overnight for this reason to allow them to settle. We then re pump and spin them the next day to make sure they are holding pressure. Not every instance allows us to do this when you need to take them home straight away and apologies it wasn't correctly communicated to you that you may need to re-inflate your tyres ahead of first use. Although similar in concept, they are different to car tyres and require more day to day upkeep to make sure they are safe and ready for use.

I hope the tyres are now staying inflated for you and please do give us a shout at the shop should any issues persist.

All the best,

Sam
Letchworth Store Manager

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