Good directions to the store. Parking beside shop - excellent as I was tight for time and parking in Letchworth is like gold dust! The young lady on the upper floor, Kristina, set up all informatio... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sam in the Letchworth store was very helpful with choosing my new saddle and with looking at different options for new bikes. He gave me lots of time and opportunity to ask questions and to try differ... See more
Great experience today in Letchworth tooth Robin and Leon. Getting sized up and set up for a new TT bike and nothing was too much trouble. Exactly how bike sales and customer focus should be.
I was very impressed with the quality of service from initial advice to collection and fitting of my new road bike. I cannot recommend Sigma in Letchworth enough for getting me back on my bike.
Company details
Written by the company
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
Written by the company

- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
Contact info
48 Station Road, SG6 3BE, Letchworth Garden City, England, United Kingdom
- 01462 384070
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was very impressed with the quality…
I was very impressed with the quality of service from initial advice to collection and fitting of my new road bike. I cannot recommend Sigma in Letchworth enough for getting me back on my bike.
Brilliant help with Cycle to Work scheme
Really pleased with the service. Alex and the team were brilliant in sorting out my new bike through the Cycle to Work scheme. Smooth experience from start to finish.
Bib shorts purchase
Good directions to the store. Parking beside shop - excellent as I was tight for time and parking in Letchworth is like gold dust! The young lady on the upper floor, Kristina, set up all informatiom for me on bib shorts. I have only had shorts before and this was continued by a passing manager who I spoke to earlier on the phone.
Excellent service. I shall be back.
Excellent Customer Service
Really pleased with the expert service provided by Leon and the whole buying process with Sigma.
I would highly recommend this shop.
Great experience today in Letchworth…
Great experience today in Letchworth tooth Robin and Leon. Getting sized up and set up for a new TT bike and nothing was too much trouble. Exactly how bike sales and customer focus should be.
ordered some Muc off tubeless valves…
ordered some Muc off tubeless valves and sealant (great price) while in the Letchworth store and collected them next day after getting email notification from Leon, thanks
Excellent service, knowledgeable and helpful
Sam in the Letchworth store was very helpful with choosing my new saddle and with looking at different options for new bikes. He gave me lots of time and opportunity to ask questions and to try different geometry set ups so I can make an informed decision. I also didn't feel pressured to buy a bike immediately as he understood it's a big decision to make. The no pressure, helpful approach makes me far more likely to buy from Sigma Sports in the future although please open a store near Southampton!
I couldn't be happier with the service…
I couldn't be happier with the service I received for my S-Works build. Carolyn was extremely helpful, offering brilliant guidance on the build and keeping me updated every step of the way. Her communication was fantastic, making the entire experience smooth and seamless. Highly recommend!
Leon was excellent through my purchase…
Leon was excellent through my purchase answering all my questions promptly right through to the purchase
Expert knowledge
Expert knowledge. No pressure sales. Very approachable and friendly sales team. Ill be back!
May use AI-assist with repliesRead more
I did not expect that
I booked a tyre change a couple of days earlier however when I arrived at the store they seemed a little confused. Eventually I bought new tyres and paid for a tyre swap on my bike and told it was all done with no questions asked. I went for a bike ride 2 days later and 20mins in a 40k ride I realised the tyres were practically empty which left me frustrated. This ruined my ride. The store team were nice hence the 3 star but this little oversight has ruined my experience on this occasion. I would never go to a garage and change the tyre on my car and they wouldn’t put air in it so I expected that as a standard service here.

Reply from Sigma Sports - Letchworth
Sam was very helpful today
Sam was very helpful today, he could answer all my questions, to help me to decide which bicycle to purchase.
Great service thanks Eben!
Ralph was great
Ralph was great, contacting me before bike arrived, double checking sizing etc.
Great people at the letchworth store
Great people at the letchworth store, everyone is super attentive, i had a few mechanical problems which they helped me to fix … the only but is that i wish the bikes were a bit cheaper!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







