Sigma Sports - Letchworth Reviews 

219
TrustScore 5 out of 5

4.9

48 Station Road, SG6 3BE Letchworth Garden City, England, GB


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Rated 5 out of 5 stars

Very simple to return and exchange some road cycling shoes that didnt fit that Id bought on line. Also picked up a couple of other items in store and had an opportunity to have a quick look at an amaz... See more

Rated 5 out of 5 stars

Genuinely the best service I have ever received, from the moment I placed my order online right up until I came in Kristina has been AMAZING. They were super helpful with absolutely everything I asked... See more

Rated 5 out of 5 stars

Good directions to the store. Parking beside shop - excellent as I was tight for time and parking in Letchworth is like gold dust! The young lady on the upper floor, Kristina, set up all informatio... See more

Rated 5 out of 5 stars

Sam in the Letchworth store was very helpful with choosing my new saddle and with looking at different options for new bikes. He gave me lots of time and opportunity to ask questions and to try differ... See more


Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. Running Store

Written by the company

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Written by the company

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Contact info

  • 48 Station Road, SG6 3BE, Letchworth Garden City, England, United Kingdom

  • 01462 384070

4.9

Excellent

TrustScore 5 out of 5

219 reviews

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4.9

All reviews

(219)

3,251 reviews in the last 12 months

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Rated 5 out of 5 stars

Every time

Every time, whether by phone, e or in person a first class service and standards from everyone.
Dropped off my crashed bike on Monday for booked repair on Thursday. No chasing Sigma, but still my bike was fully restored Wednesday noon. Thank you.
Incidentally the standard of ‘bar wrap is also so perfect 👍

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

I came in to the sigma bike store today…

I came in to the sigma bike store today and saw Sam . From start to finish he was informative and knowledgeable about products. Being a novice it made me feel at ease and would highly recommend him. Top man Sam . Thanks Spencer

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

The workshop staff are amazing

The workshop staff are amazing. They kept in contact to advice on cost and parts and provided their professional opinion on alternative solutions. Brilliant service as always.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Super helpful staff

Super helpful at Letchworth (great store) for a stem swap and a new bike collection..
Plus Sigma have real people to assist on the phone too..

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great bike shop

I needed a new bike helmet and Carolyn at Sigma Sports in Letchworth couldn't have been more helpful. She was very knowledgeable about the different makes, features and safety technology, and provided excellent advice regarding fit. It was so good to be able to try a number of helmets on. Great to be in a bike shop with a wide range of brands of bikes, helmets and other accessories.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly workshop service and staff

I rode over to Sigma Sports today on my new Gravel Bike (not from Sigma - sorry) to pick up an order for a Trek Light. On the way my 1x12 gears were jumping. Concerned something bad was wrong with my new bike, I spoke to staff and the mechanic took a look. 15 minutes later all was fixed, just an internal cable had relaxed into place and needed adjustment. I offered to pay but was told it was fine.
I cant tell you how grateful was, the ride home was perfect.
Thanks again, I will recomend you to friends and I will be back ...

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and really…

Excellent customer service and really easy to find what I was looking for. One of the staff helped greatly with providing a couple of small parts from the workshop to save me having to buy an entirely new component. Super happy and I will be back.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for a great bike build.

Kristina, at Sigma Letchworth managed the build of my SWORKS Aethos. Sourcing all the components and completing it in time for a trip to Girona where it was christened on the Rocacorba. The service throughout, from Kristina and mechanics Eben and David, was seriously impressive. Furthermore their technical & product knowledge was second to none and greatly assisted in the final build specification. I’d have no hesitation recommending them.
They are a credit to Sigma.
The bike is pretty decent too.

October 26, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Had an excellent experience with Carolyn at the Letchworth shop. She was very attentive and gave me very good advice. She spent a lot of time making sure that I had exactly what I wanted. It was such a great experience that I would recommend this shop and particularly Carolyn for any bicycle related advice.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

First class customer service from Robin…

First class customer service from Robin of Sigma Sports, Letchworth branch.

Robin was super helpful assisting me with selecting the right road bike helmet. He was clearly very knowledgeable across all the different brands to ensure I picked the perfect helmet, which I did!

Thank you Robin!

October 18, 2025
Unprompted review

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