Sigma Sports - Oakham Reviews 527

TrustScore 5 out of 5

4.9

South Street, LE15 6HY Oakham, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Friendly and informative service from my first chat with Will through the bike fit with Uldis and ultimately picking up my new bike (S-Works Aethos 2). Great information and advice from Uldis regard... See more

Rated 5 out of 5 stars

Great service (literally) from the Oakham team again today. Ben took care to understand what I wanted him to look at when I dropped my bike off for its Gold Service & made sure I knew how to contact h... See more

Rated 4 out of 5 stars

Great shops, amazing staff. Had my bike serviced in Oakham ahead of The Traka and enjoyed a great race with no mechanicals, thank you. Some communication mismatch with delivery timelines, but ca... See more

Rated 5 out of 5 stars

They placed an order for an out of stock item and kept me informed through the whole process, also gave advise when shoe fitting that explained an issue I had. Very professional and would recommend th... See more


Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. Running Store

Written by the company

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Written by the company

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Contact info

  • South Street, LE15 6HY, Oakham, England, United Kingdom

  • 0333 006 8833

4.9

Excellent

TrustScore 5 out of 5

527 reviews

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Rated 5 out of 5 stars

Purchased bike with fit

Went to sigma sports in Oakham a few weeks back. I was delt with by Will. Very professional and very helpful, had a bike fit and got me all setup on my new bike I purchased.
Great experience!

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

The delivery was good and on time

The delivery was good and on time, I had a problem with the qr code that is used to activate the bike computer. I visited your Oakham shop and the staff help I got there was excellent. I left with a working unit and very pleased with the knowledge and help your staff gave me.

May 7, 2026
Rated 5 out of 5 stars

Great stock really helpful 100% recommend

Sigma have so much stock for triathlon so I booked and appointment to purchase several items. Ian looked after me and it was fantastic to receive advice from someone who understood the sport and himself from a swimming background. Ian couldn't have been more helpful. I will definitley use again. 100% recommended

May 3, 2026
Rated 5 out of 5 stars

Knowledgeable, excellent customer care...

Excellent customer service by the guys in the shop. Very respectful, and helpful, which I don't always find as an older female rider.
The guy who helped me buy shoes clearly knew what he was talking about.

May 1, 2026
Rated 4 out of 5 stars

Bike Servicing

Great shops, amazing staff. Had my bike serviced in Oakham ahead of The Traka and enjoyed a great race with no mechanicals, thank you.

Some communication mismatch with delivery timelines, but can’t fault the outcome, thank you.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Easy process very helpful stuff (Will…

Easy process very helpful stuff (Will make sure everything was done properly and show professional support and information about the product , purchase process was done correctly and make me understand everything what I need to know thank you .

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Purchased a Specialised Crea 2 Expert…

Purchased a Specialised Crea 2 Expert e-bike from Sigma. Good end of year price. Was served by Kane who was very professional and offered a fitting test to see which frame was the correct size for me. The bike was set up well and the staff clarified a number of points about the bike including letting me have an extra thru axle lever to remove the wheels out on the road. All in all very good service from the Oakham Sigma store.

April 22, 2026
Rated 5 out of 5 stars

Friend and helpful service

Great option to reserve the items into my local store in this case two different Garmin watches, so I could look at them and try them both before purchasing one. Really helpful advice when I phoned. Friendly sales assistant in store when I purchased.

April 17, 2026

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