Signomatic Reviews 

1,038
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers are overwhelmingly pleased with this company, often highlighting excellent product quality and a wide range of choices. Customers frequently praise the straightforward ordering process and the prompt, fast delivery service, with many receiving their orders ahead of schedule. The overall service experience is consistently described as excellent, as people often get exactly what they ordered. However, some customers also noted issues with product accuracy, such as receiving items with incorrect engravings or colors, or finding product images misleading. A few other people also felt that there were occasional problems with delivery, including items not being received or needing customer intervention for collection.

What people talk about most

Product

People report positive experiences with product, often receiving exactly what they ordered, with many... See more

Quality

Customers had positive experiences with quality, often describing products as great, excellent, and exactly... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and fast... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the excellent... See more

Order

Clients share positive opinions on order, with many reviewers receiving exactly what they ordered and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant - Will be back for More >The website is intuitive and efficient >If an issue arises customer support are prompt and professional. Thank you, Amber Hogan!! > Extremely completive pr... See more

Rated 5 out of 5 stars

Got a sign made for my house, designed it , gave dimensions, it arrived 2 days later, a beautiful sign , exactly what I wanted in a very timely manner . Well done signomatic , will use service ag... See more

Rated 5 out of 5 stars

My first order never arrived and when contacted they had one out straight away with tracked delivery. Impressive customer care. The sign was exactly what I ordered. Excellent quality

Rated 5 out of 5 stars

The product is excellent, as is the service. I was sent a nameplate with the wrong engraving. I asked where should I return the product to. You generously apologised for the error, told me I didn’t ne... See more


Company details

  1. Home & Garden

Information provided by various external sources

Design your own sign in 2 minutes! Easy to order, quick delivery, Low prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.6

All reviews

(1,038)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

House of Happiness

Hi there,

I ordered house sign, and the quality is very poor, I did not receive what i was expecting

July 18, 2024
Unprompted review
Signomatic logo

Reply from Signomatic

Hello,

Thank you for leaving a review.

We're sorry to hear that the quality of your house sign didn’t meet your expectations. This isn’t the experience we strive to provide, and we sincerely apologize for the disappointment.

We’d love to make things right. Please reach out to our customer support team with more details or a photo of the sign, and we’ll do our best to resolve the issue promptly. Your satisfaction is our priority, and we’re here to help.

Thank you again for your feedback, and we look forward to assisting you.

-Signomatic

Rated 2 out of 5 stars

Sign is so thin its bowing

Sign is so thin its bowing. Needs to be at least 12mm thick.
Exterior use, and not sealed, paint starting to crack, see also bowing.
Will have to glue it to a backing block.

June 20, 2024
Signomatic logo

Reply from Signomatic

Hello,

Thank you for your feedback. We are sorry to hear that your order did not meet your expectations.

We have contacted you via email to discuss this matter and find a solution promptly. Your satisfaction is our priority, and we appreciate your patience and understanding as we work to resolve this issue.

Please do not hesitate to reach out if you have any further questions or concerns.

Best regards,
Amber - Signomatic.ie

Rated 1 out of 5 stars

signomatic

I ordered a poster sign for 25.26 euro and a month after with out letting me know sent me a letter telling me i have 30.26 left to pay, shortly after got a letter saying 60.65 left t pay, when purchasing the product there was no information on any further fees. when i try contact them over the phone within business hours it declines due to staff meetings, i do not recommend this website due to very large fees that i wasn't aware of.

June 20, 2024
Unprompted review
Signomatic logo

Reply from Signomatic

Hello, 

Thank you for your feedback. We're sorry to hear about your experience and appreciate the opportunity to address your concerns.

It appears that the additional fees mentioned are related to reminders and late payment charges, as the original invoice was not paid within the due date. We understand this has caused frustration, and we apologize for any inconvenience.

Regarding our customer service, we strive to be available during business hours. However, there may be times when our team is in meetings or handling other inquiries, which can cause delays in response. We are continuously working to improve our availability and customer service experience.

We can see that we are already in contact with you and are committed to resolving this matter to your satisfaction.

Thank you for your understanding.

 - Signomatic

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