Silcavelo Reviews 2

I put in a fairly large order (£128) ordered from the European site to the UK. The first package got to the UK and then for some reason got returned to sender. Silca said that the box was damaged and had to be returned. Fine, I thought it was just unfortunate. The second shipment then got returned before it even made it out of Germany. I asked for a refund which was given but because of differences in the exchange rate, I received £6.36 less than I paid. So now not only do I not have any of the items I ordered, I paid for the 'privilege' of SILCA being incompetent.

Purchased 2x Sicuro cages in Cerakote black. Only 1 was delivered in the package, the 2nd was delivered when I made them aware of the error. The first was super matte in appearance, while the 2nd was almost glossy. I’m aware that finish can be different between items, but as both were going on the same bike this was not acceptable. I proposed several ways of resolving this, including ways that would be of no extra cost to Silca. In their responses they kept writing that they “would like” to be as accommodating as possible, but in the end they didn’t want to do anything, other than taking back both cages. Since I like both the function and look of the cages, that’s not really a constructive solution.