Silicone Lovers Reviews 1,062

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often describing them as perfect, brilliant, and highly realistic, exceeding expectations. The staff and customer service team are frequently highlighted for their dedication, patience, and helpfulness, providing excellent communication and support throughout the entire process, from initial inquiries to post-purchase assistance. Many people appreciate the personalized approach and quick responses, making them feel valued and informed every step of the way. However, some customers also noted issues with product defects upon arrival, such as massive flaws in the hand, deep indentations, or damaged parts due to poor packaging. A few other people also felt that customer service could be slow to respond or unhelpful, with some experiencing difficulties with orders not being shipped or receiving products that did not match their expectations regarding customization or features.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction with the... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction with the... See more

Staff

Reviewers mention positive feedback about staff, highlighting their kindness, helpfulness, and rapid... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Service

People report positive experiences with service, often highlighting the helpfulness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Where do I begin? Great customer service, great communication skills, great advice and a great experience. This was my first time buying a doll. They made me feel comfortable and valued as a person an... See more

Rated 5 out of 5 stars

I can't express how amazing the entire team is. They help you from start to finish. If they can do it, they will. I'm a 48-year-old disabled veteran, and I've never received better customer service an... See more

Rated 5 out of 5 stars

Silicone Lovers is great! Always happy with every purchase, sometimes these dolls can take awhile to deliver because the factory is busy, but they are there every step of the way, always in contac... See more

Rated 5 out of 5 stars

I’ve done business with SL twice so far, and everything has gone smoothly, all dolls arrived as expected. They did excellent jobs connecting me with manufacturers and helped with what I need. I’d reco... See more


Company details

  1. Sex Toy Store
  2. Adult Entertainment Store

About Silicone Lovers

Written by the company

Silicone Lovers is your source of premium quality, authentic sex dolls from top brands like Zelex, Starpery WM Doll, Irontech and more. Our commitment to high quality products and excellent customer service makes us the number #1 choice for customers across the USA, EU, and UK.

Experience peace of mind when shopping with us and feel confident in your choice by exploring our user-friendly website, where every doll is fully customizable to meet your fantasies, personal preferences and desires.

At our core, we are a small team fuelled by a passion for spreading happiness and satisfaction. Whether you're seeking companionship, feeling a bit naughty, exploring new passions, or simply just curious; we’re here to support you on your journey with premium products, amazing aftercare, and customer service tailored to your needs. Think of us as your personal concierge of the sex doll world, we’ll bend over backwards for you now, so you can bend your doll over later, stress free. 😉

Award Winning Vendor 🏆

Written by the company

Back in 2018, a small group of friends and family embarked on a mission: to combine exceptional customer service, premium quality products, and the most user-friendly website imaginable. The result? Silicone Lovers, your award-winning sex doll sanctuary, catering to everyone from beginners to OGs, the faint-hearted to creatives, the lonely to the curious, basically, all walks of life. Why choose us? Because life's too short for second best! We're committed to providing a headache-free, smooth sailing experience. Let us take your worries away and deliver your baby like no other, with zero fuss, zero stress, and all fun! Remember, the awards don't win themselves; so put us to work and trust us to do what we do best. We don’t just sell sex dolls; we're spreading the love, one doll at a time.

Verified Vendor on The Doll Forum

The Doll Forum is a vibrant public platform with over 90,000 users, including enthusiasts, manufacturers, and vendors. We're proud to be one of the few vendors officially vetted, verified and listed by The Doll Forum management. This means our commitment to quality and service is openly reviewed by users—good, bad, or ugly, it's all out there for transparency.

Just like Trustpilot reviews, this open feedback showcases our dedication to high-quality service and products. We exclusively sell 100% authentic sex dolls from the world’s top manufacturers and back every sale with a full money-back guarantee. With us, quality and satisfaction aren’t just promised, they're guaranteed.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Picking the right place to shop.

I always like buying from Silicone Lovers. The doll selections, the doll options, and the people are all great fun. My dolls like them too! I have a doll on order with them right now and I can't wait for it to get here. Woo-hoo!

February 16, 2026
Rated 5 out of 5 stars

Amazing

Didn't know what to really expect, but I'm blown away with the craftsmanship of my doll. They are heavier than you think, but once you realize how to move them it gets easier. If you are on the fence, just do it.

February 3, 2026
Rated 5 out of 5 stars

Silicone Lovers is great

Silicone Lovers is great!
Always happy with every purchase, sometimes these dolls can take awhile to deliver because the factory is busy, but they are there every step of the way, always in contact with you via email, providing you with updates, and helpful information.
Would absolutely recommend to anyone!
Buy with confidence!! They are the industry leaders!!!

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

I can't express how amazing the entire…

I can't express how amazing the entire team is. They help you from start to finish. If they can do it, they will. I'm a 48-year-old disabled veteran, and I've never received better customer service anywhere, from any company, than from Silicon Lovers! Thank you to everyone, and a special thank you to Emma for personally answering the million requests and questions I had. She is the best! Oh, and my doll is perfect, absolutely perfect!!

January 31, 2026
Rated 5 out of 5 stars

Helpful staff

Entire purchase experience was very easy. The live chat person was very knowledgeable patient and understanding no matter what the question.

October 20, 2025
Rated 5 out of 5 stars

WM doll 👌

Delivered on time ,no damages, tax duty was paid as stated. Excellent service with communication throughout from purchase accepting option of slower delivery it took 3 months. 👍

Thanks team at SL

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

My second doll from Silicone Lovers

My second Irontech doll

They say "actions speak louder than words", and they're right, this is my second Irontech doll purchase through my trusted Silicone Lovers, no need to risk it and look somewhere else, this is one of the best, if not the best vendor available. They have an outstanding customer service, making sure everything is crystal clear and perfect with your order, they answer every question you ask, they keep in touch with you at every step of your order and delivery process, even asking to double check if you received your order days after you got it. Can't be happier with the quality of the doll and the service. if I happen to go for a third one, it'll definitely be through Silicone Lovers and Irontech!

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Best present ever and top class vendor!

Best present ever and top class vendor!

That's a present from myself to myself of course, and throughout the entire very enjoyable experience, the wonderful people at Silicon Lovers held my hand and guided me through the entire process and beyond. I've had Alice now for a fair few days and the lovely people at Silicon Lovers are regularly checking in on me to make sure all is well.

I highly, highly (to infinity) recommend them!

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience, highly recommended!

My entire shopping experience with this seller was outstanding. Everything went smoothly from the very beginning. The team clearly has deep product knowledge and was able to answer all my questions with confidence and clarity. Communication was fast and consistent, and I really appreciated receiving timely updates at every stage — from production to packaging and shipping.

It’s rare to find a seller this reliable and transparent. I felt informed and taken care of throughout the whole process. Highly recommended.

April 26, 2025
Rated 5 out of 5 stars

The most wonderful Dolls (Fanreal)

The most wonderful quality Dolls(Fanreal). I am absolutely delighted to my new addition. I have already two other Dolls that are from a vendor in the US. They are the « Rolls-Royce » of the world, but my new Fanreal is absolutely on par with my other two. Buy with confidence from Siliconlovers, great people. They keep you updated on every step of the process. Cheers to them.

January 3, 2026
Rated 5 out of 5 stars

The delivery was great and so is the…

The delivery was great and so is the product. It was packaged so well and beyond my expectations. The product itself is truly a work of art. I recommend ordering from Silicone Lovers a hundred percent.

January 9, 2026
Rated 1 out of 5 stars

3 times the price 1/4 the quality.

3 times the price 1/4 the quality.
The least articulable frame I've ever seen even though I ticked all preferences. one entire month to inspect after manufacture but apparently didn't notice the massive flaw in the hand. For some reason they plastered both the heads with thick black eye makeup made for someone else for Halloween. Every other cheap doll I've bought was better than silicone lovers effort. I ordered removable vagina. It stuck out 4 cm when installed so I had to cut that down. The shape of the cavity means the bottom edge of the removable part blocks the vagina completely. £1200 totally wasted. And I gave them a £110 tip as well. Totally unusable. Spend £500 at one of the scam sites and you won't be entirely satisfied but your disappointment won't cost as much.

December 16, 2025
Silicone Lovers logo

Reply from Silicone Lovers

Thanks for taking the time to share your thoughts — and we’re sorry to hear you’re feeling disappointed. We’d really encourage you to reach out to our support team directly if you haven’t already, as issues like these are exactly what we’re here to help with.

Just to add a bit of clarity, the model you ordered was a WM 150 B-cup, which is one of WM’s earlier designs. You opted for the EVO skeleton, but articulated hands weren’t selected as an upgrade, which may explain some of the articulation concerns you’ve mentioned.

On the makeup front — this is reviewed and approved at the factory photo stage before shipping. I’ve personally revisited your factory images and, while we’d describe the look as more smokey than “Halloween” (beauty is subjective after all!), I can also see that you flagged this early on and that the factory provided updated photos marked “NEW MAKE UP” before delivery — so good on you for catching that in time 👍

If there are any genuine manufacturing or functional issues, we’re always happy to raise these with the supplier and, where appropriate, seek compensation or a remedy on your behalf. That process does require direct contact with our team so we can assess everything properly.

We’d also gently note that this platform is designed to reflect customer service experiences, rather than manufacturer design choices. Once you’ve spoken with our team and we’ve had a chance to help, we’d really hope you might consider updating your review to reflect the support provided.

We would also gently disagree with the suggestion of purchasing from so-called “scam sites.” In our experience, customers often receive nothing at all, or a product made from recycled, low-grade materials that looks nothing like the photos and can deteriorate within days. While we understand frustration when expectations aren’t met, we never believe encouraging unsafe or misleading purchases is a good outcome for anyone.

Please do get in touch with your order details — we’d love the opportunity to look into this and help turn things around.

Warm regards,
The Silicone Lovers Team 💖

Rated 5 out of 5 stars

My favorite doll of all time so far

Once again, the SL team was top tier from start to finish. Received my doll roughly a month or so after ordering. Looks just like the promo photos, maybe even better. 👀 She's one thick goth pawg/bbw doll if that's what you're into. Fair warning, she's more suited for more well endowed gentlemen. Thicker than a bowl of oatmeal. Lovable and cuddly. Her face + body sculpt combo might be one of the best I've ever seen. Cute, yet sexy at the same time. Well designed & built doll. 11/10.

January 6, 2026
Rated 5 out of 5 stars

Silicone Lovers are the G.O.A.T 🙌 …

Silicone Lovers are the G.O.A.T 🙌 there was never any doubt in my mind about ordering my companion through these guys. The service and support they offer is fantastic, any questions I had were answered within 24-48 hours, so helpful and kind.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

They were very kind

They were very kind, I bought my first doll here and I absolute love her. They resolved all my doubts and answered all my questions very fast. I ordered from south America (Chile) and hadn't any problems with customs.

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Siliconelovers

Siliconelovers
They are a fantastic company nothing seems to be too much trouble. Thy why answer all your questions and respond quickly share pictures and keep you up to date well done team silicon🤙😉

January 5, 2026

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