Silicone Lovers Reviews 1,062

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often describing them as perfect, brilliant, and highly realistic, exceeding expectations. The staff and customer service team are frequently highlighted for their dedication, patience, and helpfulness, providing excellent communication and support throughout the entire process, from initial inquiries to post-purchase assistance. Many people appreciate the personalized approach and quick responses, making them feel valued and informed every step of the way. However, some customers also noted issues with product defects upon arrival, such as massive flaws in the hand, deep indentations, or damaged parts due to poor packaging. A few other people also felt that customer service could be slow to respond or unhelpful, with some experiencing difficulties with orders not being shipped or receiving products that did not match their expectations regarding customization or features.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction with the... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction with the... See more

Staff

Reviewers mention positive feedback about staff, highlighting their kindness, helpfulness, and rapid... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Service

People report positive experiences with service, often highlighting the helpfulness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Where do I begin? Great customer service, great communication skills, great advice and a great experience. This was my first time buying a doll. They made me feel comfortable and valued as a person an... See more

Rated 5 out of 5 stars

I can't express how amazing the entire team is. They help you from start to finish. If they can do it, they will. I'm a 48-year-old disabled veteran, and I've never received better customer service an... See more

Rated 5 out of 5 stars

Silicone Lovers is great! Always happy with every purchase, sometimes these dolls can take awhile to deliver because the factory is busy, but they are there every step of the way, always in contac... See more

Rated 5 out of 5 stars

I’ve done business with SL twice so far, and everything has gone smoothly, all dolls arrived as expected. They did excellent jobs connecting me with manufacturers and helped with what I need. I’d reco... See more


Company details

  1. Sex Toy Store
  2. Adult Entertainment Store

About Silicone Lovers

Written by the company

Silicone Lovers is your source of premium quality, authentic sex dolls from top brands like Zelex, Starpery WM Doll, Irontech and more. Our commitment to high quality products and excellent customer service makes us the number #1 choice for customers across the USA, EU, and UK.

Experience peace of mind when shopping with us and feel confident in your choice by exploring our user-friendly website, where every doll is fully customizable to meet your fantasies, personal preferences and desires.

At our core, we are a small team fuelled by a passion for spreading happiness and satisfaction. Whether you're seeking companionship, feeling a bit naughty, exploring new passions, or simply just curious; we’re here to support you on your journey with premium products, amazing aftercare, and customer service tailored to your needs. Think of us as your personal concierge of the sex doll world, we’ll bend over backwards for you now, so you can bend your doll over later, stress free. 😉

Award Winning Vendor 🏆

Written by the company

Back in 2018, a small group of friends and family embarked on a mission: to combine exceptional customer service, premium quality products, and the most user-friendly website imaginable. The result? Silicone Lovers, your award-winning sex doll sanctuary, catering to everyone from beginners to OGs, the faint-hearted to creatives, the lonely to the curious, basically, all walks of life. Why choose us? Because life's too short for second best! We're committed to providing a headache-free, smooth sailing experience. Let us take your worries away and deliver your baby like no other, with zero fuss, zero stress, and all fun! Remember, the awards don't win themselves; so put us to work and trust us to do what we do best. We don’t just sell sex dolls; we're spreading the love, one doll at a time.

Verified Vendor on The Doll Forum

The Doll Forum is a vibrant public platform with over 90,000 users, including enthusiasts, manufacturers, and vendors. We're proud to be one of the few vendors officially vetted, verified and listed by The Doll Forum management. This means our commitment to quality and service is openly reviewed by users—good, bad, or ugly, it's all out there for transparency.

Just like Trustpilot reviews, this open feedback showcases our dedication to high-quality service and products. We exclusively sell 100% authentic sex dolls from the world’s top manufacturers and back every sale with a full money-back guarantee. With us, quality and satisfaction aren’t just promised, they're guaranteed.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very happy! my first doll from siliconelovers

Brought my very first doll from siliconelovers and couldn't be any happier! I was nervous buying my first doll, brought stock doll came only a month. Nik answered all my questions, very pleased with first doll plan on getting 3 more by end of next year! lol

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great products at competitive prices…

Great products at competitive prices and what you see is what you get so don't be tempted by cheaper competitive prices , also they kept me updated at every stage I very highly recommend them

October 21, 2025
Rated 5 out of 5 stars

My 2 starpery "hot" dolls came om time…

My 2 starpery "hot" dolls came om time , no damage shipped by FedEx. I'm 73, single , tried a doll. They are great companions . I get my own different wigs , and of course . Dolls like to wear short silk slipdresses from silksilky. Dolls do not argue, spend money, cheat, get sick, and are always home in bed . Nice

November 11, 2025
Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service! Staff is easy to contact even though they are a small team! Definitely felt heard when I had problems with my doll and they stayed in touch with me every step of the way from submitting the order to making sure I was satisfied with my investment! Highly recommend!

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, helpful staff that are happy to help every step of the way. If they don't know the answer, they find out and come back to you. The doll I got looked better then the factory photos, which I was very surprised by. May get another next year from them!

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Had an issue with an order #19261 I needed canceling unfortunately fast. They are responsive and eager to come to a reasonable solution. Though I did not complete my intital purchase, I will definitely return to give them my business in the future when able. Thanks for your professionalism and prompt responses.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding quality, service and speed of delivery

The service and speed of delivery was excellent. Silicone Lovers provide a top class product with outstanding customer backing and regular updates. I would recommend Silicone Lovers as your first choice for both the range of products and time to receipt of goods.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great Purchase Experience

The experience with my chosen companion Starpery 148cm J cup order from start to finish was nothing short of spectacular in regard to from time of order to receiving her.The team when called upon delivered accurate updates and queries I had during from ordering to receivership…ultimately a great purchase experience.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Superb Service and an Amazing Product!

⭐️⭐️⭐️⭐️⭐️
Silicone Lovers were incredible from start to finish! The customer service team went above and beyond to make sure I had everything I needed and understood every step of the process. They were super helpful, quick to respond, and genuinely cared about making sure I was happy. The product is absolutely brilliant — amazing quality and exactly what I was hoping for. I’m really impressed with both the item and the level of support I received. Couldn’t ask for a better experience!

May 16, 2025
Rated 5 out of 5 stars

A good company to do business with

As ever Silicon Lovers are a good company to do business with - their staff are friendly and knowledgeable and do strive to provide a good service. This was my fifth purchase from them and I've just made my sixth order. The products are good, the prices reasonable for what these are and order process as efficient as it can be.

The processes of International Logistics are fraught with frustrations but Silicon Lovers do their best to help and keep you in the loop. The final delivery phase, particularly in the UK, is a bit alarming. The doll sits for weeks in UK customs and then suddenly clears customs and is out for the delivery the very next day. Suddenly having to change your plans to expect a delivery driver on the doorstep with a 40kg cardboard box is quite a pivot. None of this is Silicon Lovers fault, but their tracking systems do send you an email as soon as the shipment clears customs.

September 22, 2025
Rated 5 out of 5 stars

Great service.

Great service with good communication, fast delivery and some of the best prices around. Highly recommended.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Recommended doll vendor IMO

I’ve done business with SL twice so far, and everything has gone smoothly, all dolls arrived as expected. They did excellent jobs connecting me with manufacturers and helped with what I need. I’d recommend this vendor and hope they can include more brands in the future;)

October 23, 2025
Unprompted review

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